Consumer Rights Solicitors Anmeldelser 

Nice phone call , informative chat

I had a short call from Josie Holman who was very helpful and professional. She explained what I needed to know. Thank you so much

Josie was extremely helpful,pointed me in the right direction between the two of us I was able to sort my problem.

Josie offered friendly service and very clear instruction. Thank you

Josie Holman
Very helpful and clear about the email sent to me.
Gave good advice and reassurance as I was worried about signing forms and scammers. A big thank you.

The young lady Josie was extremely helpful. The issue I had was causing me anxiety. This young lady allayed my worries. Thank you Josie.

I had been puting off contacting CRS with a mistake in paperwork i had made , and my understanding of how certain agreements work . However i got through in under 5 mins and straight away i was put at ease with Josie Holman .
Although my personal matter ,is not resolved yet , i was given clear next steps on how to resolve the matter .
I work in a customer service industry , and see great customer service go unrecognised far to often .
So thank you to Josie for making my first part hassle free . I would also like to highlight ,i wasnt prompted for feedback ,i asked if there was a way i could say thanks .

I have been very pleased with the service provided by Paul Omisesan at Consumer Right Solicitors. Throughout the process, Paul has been professional, approachable and attentive, taking the time to respond to my queries and provide clear and accurate information.
I particularly appreciated the prompt and proactive communication, which ensured that I was kept informed at every stage and had a clear understanding of the process.
Thank you, Paul, for your professionalism, excellent communication and consistently high level of service

0h yes great customer service care and now happy stay with the Firm as its so good to know your in safe hands Graham VOYSEY of G&T Entertainerments U K
💯 % Good service

Thanks for your help to l understand better now

Josie Holman is an amazing person who gives 100% to her customers. She makes she's I felt happy with her honest advice to me. Really good customer service from her.

Paul, Gemma and Josie Have been so helpful and kind .Thank you

I called Consumer Rights Solicitors whom are handling my motor finance complaint as had received an email from them with an update.
They needed me to make a decision for the next course of action which I was unsure of.
I got put through to Paul Omisesan he was very courteous right from the start and I said I didn't understand the legal jargon so he explained it in simple words making me understand.
Then went through the options with me and allowed me to ask questions during the conversation making sure I understood as it was imperative for me to continue my claim.
He was very patient with me as after deciding the route I wanted to take he talked through the process of doing so step by step and I had to sign (digitally). I told him I'm not tech savvy, he said don't worry let's do this together and so we did. A photo ID was required again but I didn't know how so said he if I sign whilst on the line he could see it and the process would be complete what a star!
Thank you for all you did Paul you went above and beyond and i really appreciated it. Your company are lucky to have you and you need to be recognised for this ! It was so reassuring talking to you in this world of AI we need more people like you on the end of a line , you're best of the best!😊
Kind regards always
Mrs P K Bhachu

Josie, was excellent gave me all the information I needed and felt confident dealing with her. Also assured me its "no win no fee"
Thank you Josie,

I had a query with my on going motor finance claim following receipt of an email today. Paul was excellent explained the difference between the CFA & DBA and what my options are. Happy now with what is happening and I can now consider which is the best option for me 😊

Excellent customer service, clear communication, answers to my questions and written info provided whilst we spoke

Paul is exceptional polite and helpful a pleasure to deal
With

I had an issue with my car finance claim with another company Emma and Josie were absolutely brilliant to deal with helpful professional kind considerate and understanding and exactly the type of employee’s company’s should be looking for. I am a pensioner and their efforts to assist were above and beyond a credit to your company.

I was really happy with the customer service I received from Gemma Shaughnessy at Customer Rights Solicitors today.
Being a pensioner I was a bit nervous about contacting a Solicitors offices but Gemma was very understanding of my issue and put my mind at ease by providing clear and concise advice that has enabled me to resolve my problem.
Many thanks to Gemma and CR Solicitors for your help today.

Gemma Shaughnessy was outstanding really helpful and quick but also extremely clear and direct

Perhaps the best phone call I’ve had with anyone whenever I’ve needed to make a call to a business

Really impressed by how quick it was and easy she made it

Usually calls like this can take a fair proportion of time which is frustrating but yeah really happy