Consumer Rights Solicitors Anmeldelser 

497
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Josie Holman is a star! She qwelled my anxiety and sortedmy duplication dilemma in a caring, speedy & proffesional manner. I have been able to rest easy since speaking with her. 5 star service (shame... Se mere

Bedømt til 5 ud af 5 stjerner

Called with a query this morning. Josie was so friendly and re-assuring. Answered all questions clearly and did not rush. Made me feel I understood the process better. Their emails and commu... Se mere

Bedømt til 5 ud af 5 stjerner

Spoke with Daniel Larson earlier, who was most helpful, pleasant and professional. I explained the reason for my call and he listened, gave me sound advice and said that he had registered the details... Se mere

Bedømt til 5 ud af 5 stjerner

Called to speak to someone today to see if they could clarify a concern I had from an email I had received from them. I spoke to Josie Holman who was very professional & knowledgeable, answered my co... Se mere

Virksomhedsoplysninger

  1. Juridisk rådgivning

Skrevet af virksomheden

Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

497 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(497)

271 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Paul Ormisesan What a gentleman polite…

Paul Ormisesan What a gentleman polite professional courteous straight to the point . Mr solution rather than computer says no , or sounding like he Dosent like his job . He can genuinely tell he appreciates his job and cares .

21. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Icall for information after email

I rang CRS and a very pleasant young lady Josie Holman answered my call. She was very pleasant and very efficient at answering my queries and putting my mind at ease. And all this without being transfered to different department as is most common in many other companies help lines. Thank you for your promt assistance.
Chris Knox

22. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Talk it through.

My experience with CRS is that they have been very efficient in dealing with my PCP issues, way ahead of any other firm. Josie Holman was particularly helpful in clarifying a couple of outstanding issues for me. Sometimes it is easier to talk to someone, rather than create tedious email chains.

21. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Support and guidance

I had to give Consumer rights solicitors a telephone call to get some information. I spoke to a lovely lady named Josie, she was very polite and helpful and guided me through what I needed to do next. Thank you for your help.

18. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent and Prompt Customer Service

Josie Holman was a great help and was able to solve my difficulties in a quick and efficient manner.
She carried out the tasks exactly as required.
In addition, her manner on the telephone was absolutely excellent and her explanations were very clear and comprehensive.

Thanks
Josie

17. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

i had a self made problem

i had a self made problem i contacted CRS and spoke ton Amanda . She was very compassionate and understanding . She managed to sort my problem in a day or so . If anyone needs a solicitor contact CRS 12 out of 10 to Amanda and CRS

26. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very pleasant day.

I phoned to make inquiries and was greeted with a welcoming, warm and friendly young lady by the name of Josie. She game me all the information I needed as most helpful. Josie told me, if I needed any further help or information, please don't hesitate to call her back. This call made me feel
'Uplifted' and the rest of the day seemed a very pleasant one.

26. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Dear John Ingham,

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor Josie & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Good service

Good service

25. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Dear Abdul Satar,
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm. Kind Regards Consumer Rights Solicitors.

Bedømt til 1 ud af 5 stjerner

If I could give a minus star I would

If I could give a minus star I would.
Last year I signed up with a different law firm for car finance redress, then I heard from these lot, asking me for my driving licence details, I thought it was the law firm I was signed up with so sent a photograph of it.
Then I realised some time later that this was a different company so phoned them to cancel the claim. That was over a year ago.
And I never heard from them again until Last week. they emailed to tell me they’d been informed that I had a claim open with another law firm, and if I want to cancel there will be cancellation fees????
I phoned last year to do this. I have opened a complaint with this firm. It’s amazing that a firm that’s supposed to be ‘helping’ me to claim unfair fees- ARE CHARGING ME AN UNFAIR FEE, after I’d cancelled a year ago.
I feel like I have been scammed.

24. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Dear Anne North,

We are sincerely sorry; to see you have felt it necessary to leave a low rating review, and should you have experienced any difficulties distinguishing our representation of your claim with that of another firm.

Any cancellation charges are a final resort, for any instances, where work has been completed on a claim, in line with our conditional fee agreement, and terms of business. We will of course endeavour to review your concerns, and assist.

Your concerned have been logged in line with our complaint’s procedure, and a member of our management team will provide a response to you directly.

Should you have any questions, please do not hesitate to contact us by phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm. Alternatively, please write to us with your concerns by email: info@crsolicitors.co.uk

Kind regards,
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

The person made it easy for me to…

The person made it easy for me to understand

23. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

I dealt with Josie Holman

I dealt with Josie Holman. She was courteous and handled any issues I had with professionalism. Customer service was excellent.

20. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Very well spoken and informative with…

Very well spoken and informative with the progress of my claim.

20. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Follow up service to answer questions

I was called today as a follow up service and spoke with a Josie Holman, who was very helpful and was able to answer all my questions and more importantly put my mind at ease. My experience was excellent and have full confidence in this company

20. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Straightforward and clarity in…

Straightforward and clarity in explanation.

20. august 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.

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