Croydex Anmeldelser 

Endured one of these toilet seats for a year then put it in the dustbin.
Impossible to fit securely because of pathetic plastic fittings. Hinge contraption difficult to clean and seat easily becomes detached from hinge.
Slow action means toilet is often flushed before closure which is not a good idea.
Pretentious over complicated design where simpliciy is really required.

Purchased a Croydex Sudbury Double Door bathroom cabinet. Nice cabinet, decent storage space, like the light, BUT! the on off switch only turns the light off and on it does not turn off the shaver charger and the damn thing buzz's away 24/7, really annoying when you want to relax in a hot bath in peace and quiet, can even hear it in the adjacent bedroom. This should be explained in the product info. Expensive mistake.

This is one of those (possibly) rare cases where you need some "after sales" support of a very cheap product you bought over a decade ago, and you are so surprised they still make the product and offer support, and the resolution is so unbelievably quick, and it has such a small but noticeable impact on your life that it leaves a good impression and you actively think "I will leave these guys a good review". It wasn't solicited in any way, shape, or form. Just came to Trustpilot to express some positivity on this occasion!

I bought a cheap 3-compartment soap dispenser from Amazon 12 years ago, then replaced it about 5 years ago because it broke and I had liked the product so much. I didn't need to replace the mounting plate which was siliconed to the wall when I replaced the unit, and so re-used the old one at this point.

(EXCELLENT product by the way. It's one of those things you ignore daily, then one day when it's not there you curse regularly!)

Anyway eventually I did need to replace the mounting plate which is siliconed to the wall due to needing to repair some tiles after 12 years. I hadn't kept the new mounting plate from 5 years ago. Because I'm a huge cheapskate, I didn't bother buying a new soap dispenser which comes with spare mounting plate (let's call it "avoiding plastic waste", not "cheapskate"...)

This story is getting hugely complicated. Anyway...

I had a feeling that I should be careful when selecting a replacement silicone, as the special silicone glue they provided, which was unfailing for 12 full years of heavy use, clearly had done an excellent job.

Maybe it's a common product in a different form, maybe not. I wasn't taking my chances. When full of soap this thing could break a bone if it fell off the shower onto your big toe.

I emailed Croydex (a UK company - hurrah) expecting a long wait, and a "sorry we can't send out spare silicone packs" or "this product has been discontinued" but NO!

Had a response WITHIN 3 minutes.

Had a packet of silicone within 24 hours on my doorstep! It was even branded "Croydex" on the packet. What kind of service is this?!

This is why we should support UK companies as much as possible.

Croydex flexi fit toilet seat is a waste of money. Sticky pads became unstuck in less than 24 hours should advertise it as the swing toilet seat quick release releases for no reason. Worst toilet seat I've ever owned DO NOT BUY!!!

Hinge snapped across at the screw hole after two years light use - obviously a manufacturing defect but they refused to replace.

I purchased a Croydex Flexi-Fix toilet seat about 6 months ago and I have to say the finish on the metal parts has aged terribly in that time. A toilet that is seldom used looks worse than one that was in the house when we moved in. Very disappointed at the level of quality given how happy I have been with their other products, not to mention the price as well!

Purchased and fitted "Soft Close - Quick Release Seat" to downstairs toilet. The hinge mounts were of two different types preventing the seat from locking on the spigots; looks like they have a configuration control problem. However an email to Croydex customer service resulted in an immediate response and the correct parts arrived within three days - so kudos for fixing the issue so promptly.

Review of Croydex Sit Tight Carron Soft Close Toilet Seat, Wood, White, 47 x 36.5 x 6 cm
Arrived from Amazon Yesterday at 5.09pm, everything in order, fitted in the evening, used it a couple of times this morning (in the spare toilet) and at 12.41pm today notice a chip in in the seat rim, nothing has been near it to chip it so must be a manufacturing fault. I will not be buying from Croydex again, I should have heeded the amazon reviews. Will have to remove and return to amazon.

Easy to fit, using screws pushed up from beneath the WC. Looks good. I hope the seat remains a trouble-free investment. My only gripe is that one of the four pads beneath the seat fell off whilst fixing the seat in place and so I have taken the precaution of putting a dab of glue on the fixing points of all four pads as the other three also looked vulnerable to becoming detached.

Just spent nearly an hour and a half fitting this - first the dome shaped washer and the silver one kept falling off the screw and trying to manoeuvre your hands to hold them on while you put the little washer on was impossible TILL I stuck the dome washer and silver one together with cellotape then when I put them on the long screw they stayed there till I got the small washer on also it didn't stick to the pan till it was nearly tightened ! The instruction sheet was confusing so I watched several you tube videos on how to do it. Well it's on now and looks nice l

Well the product looked nice. But it is impossible to understand or assemble the product - and there is no video on the site as the say. So lots of wasted time and and useless manual. Thanks?

Appalled with my recent purchase of Croydex “no more move” toilet seat. Didn’t even last one day; perhaps what Croydex means is that, you can no longer move! Poor quality and design, flimsy plastic with poor quality plastic fixings, so it’s no wonder it broke after a couple of uses. Would not recommend to others looking for a toilet seat, avoid this crap seat!

Two careful adults and no kids in our house but we've had 3 Croydex soft close seats in 2 1/2 years in our en suite.
These highly recommended seats just don't seem up to the job. The soft close just fails in all too short a time.
Won't be buying Croydex again.

It has now been over three weeks since I posted a review about Croydex toilet seats and also sent an email to them direct but still no reply so toilet seat is useless and I have had to buy another one. I would not touch them.

Shame I can't give zero stars really. 14 weeks to get an answer that they can't supply a magnetic hinge replacement and that I have to return the cabinet to the retailer for a refund - a cabinet that is mounted on a tiled wall so holes drilled through the tiles. When you're on hold you're told by an automated voice how excellent their products and services are - my experience is far from this - avoid their products at all cost.

Bought a quick release toilet seat , totally failed to lock after 3 months . Rubbish design and build quality . Thankfully Better Bathrooms refunded me in full . Croydex didn’t want to know! Just read the reviews here. Over priced rubbish and poor customer service .

I am just about to return a Croydex bathroom cabinet to Screwfix for a refund. The flat-pack item arrived in fairly good condition except for some marks on the mirrored doors. These cleaned off but shouldn't have been there in the first place. The packing was quite neat though - but packing isn't what you're paying for I suppose. Still, it was a work of art and it's just a pity this attention to detail wasn't reflected in the product itself.

Anyway, the real problem was the crude, push-fit hinges that couldn't be adjusted to get a straight shut-line on the doors. The doors were significantly misaligned and as a result looked odd. Other reviewers have also found this to be a problem for which there is no realistic solution. The frame cannot be adjusted to help align the shut lines.

And so as I've said I'll be returning the item for a refund. I hadn't heard of the name Croydex before now and after this unfortunate introduction will not buy one of their products again.

Really, I don't think Screwfix should stock an inferior quality product such as this.

DONT BUY!!!Terrible product ...no tension whatsoever and sticky pads just fell off the wall.
THIS IS THE WORST PRODUCT I HAVE EVER PURCHASED...£20!!
Croydex should be embarrassed to be selling this product and certainly won’t purchase any other of their products

Shower curtain rod: It is hard to assemble and doesn't work.

Purchased a seat from Amazon, Ordered this item on November the 1st and arrived promptly but unfortunately two of the seat pads had been fitted incorrectly and were damaged. I contacted the manufacturer thinking if I return a toilet seat it will be scrapped due to lack of microbiological integrity so requested the part sending pictures of both the seat and the damaged part. 8 emails later and two phone calls despite promises of delivery 3/5 working days and secondly next day delivery still no part and a toilet seat that can’t be used without risking damage. The product itself seems good quality despite the assembly issue, however the customer service support is appalling. I have no option now but to return a seat only for it to be destined for the skip. Trying to do the right thing and avoid unnecessary waste sometimes is just so frustrating.
UPDATE 1st Dec

Surprise surprise still waiting for parts to arrive