Clearly some technical glitches, unable to view a quote, quotes not saved, took a few calls to get a policy set up but had to do it over the phone.. let’s hope that it will be a better experience if I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Se mere
Virksomheden har svaret
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Se mere
Virksomheden har svaret
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om CraftInsure
Skrevet af virksomheden
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Kontaktoplysninger
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
High quality client interaction…
High quality client service interaction throughout the process. Care and patience demonstrated by the consultant in obtaining the relevant information. All in all, totally reassured that this is a company we can have confidence in when it comes to insuring our boat.
5. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Craft insure before they went to ripe…
Craft insure before they went to ripe were very good and simple to deal with. They are now more expensive and their system is too hard to even download your policy. The chat service is frustrating
This is no improvement
17. november 2025
Uopfordret anmeldelse
Easy to arrange marine insurance
Easy to make contact and speak to a real person who dealt with my enquiry in a professional and friendly manner.
12. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Crafty and dishonest insurance …
The card I use for monthly payment expired at the end of October, I emailed and informed them I could not get the new card from home as I was away on a business trip, I received an email saying my policy has lapsed on 7 nov I added my new card details on Friday when I returned home
Called them on 10 to confirm they have received the new card, refused to accept the payment card, told me I have to have a new policy- quoted me double what I was previously paying
Be careful these people are dishonest and carry sharp practices, been a customer over 10 years and was very loyal shame they didn’t repay that
10. november 2025
Uopfordret anmeldelse
Besvarelse fra CraftInsure
Hi Scott, thank you for taking the time to share your feedback, we really appreciate you getting in touch.
I can confirm that your first email reached us on Saturday, 8th November 2025, which is unfortunately outside of our operating hours. Our team responded first thing Monday morning to let you know that a quick phone call would be the best way to get this sorted.
As explained in our email, whenever a payment fails, we automatically attempt to recollect it over the following 7 days and also send an email notification about this. We completely understand that you may not have been at home during that period, but unfortunately, we wouldn’t have been aware of this on our end.
Since the payment was still unsuccessful after 7 days, the policy automatically lapsed. Once a policy has lapsed, it can’t be reinstated, which is why we weren’t able to negotiate or match prices for a new quote.
We’re sorry to hear that this experience left you feeling disappointed, but we’re glad to know you now have cover in place.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Craftinsure made insuring our new boat…
Craftinsure made insuring our new boat so very easy. Highly recommended
6. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very smooth transaction. Reasonable price.
Wanted to cancel one boat insurance and add another. Very helpful agent. Smooth transaction.
29. oktober 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
First time insurer of a narrowboat
First time insurer of a narrowboat. A simple, easy to follow process that saw me insured in a short space of time. Thank you.
28. oktober 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Here is an example of a first class…
Here is an example of a first class online user experience. Plus, excellent value cover for my K1.
26. oktober 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Quick and easy to set up ,done in a few…
Quick and easy to set up ,done in a few minutes.
18. oktober 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Extremely easy to deal with online
Extremely easy to deal with online, excellent website and descriptions of different boats extremely clear.
10. oktober 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I only wanted to insure my boat but…
I only wanted to insure my boat but your company Ripe kept sending me threatening e mails asking me to sign a credit agreement. I do not want any credit
30. september 2025
Besvarelse fra CraftInsure
Hi Mr Hankins
I can see that when you purchased the policy online you selected to pay via monthly instalments using the credit provider Premium Credit.
If you wish to not pay using this method please do contact us and we can take the payment in full for you.
Kind Regards
My first boat insurance.So easy to deal with.
Got my first boat insurance with Craftinsure.So easy to deal with.
30. august 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Wanted boat insurance
Wanted boat insurance, these guys provided it well priced and quickly without any faffing about. Can't fault them.
24. september 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.