Clearly some technical glitches, unable to view a quote, quotes not saved, took a few calls to get a policy set up but had to do it over the phone.. let’s hope that it will be a better experience if I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Se mere
Virksomheden har svaret
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Se mere
Virksomheden har svaret
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om CraftInsure
Skrevet af virksomheden
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Kontaktoplysninger
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A very professional and helpful team
11. december 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Agreeable price without hassle
13. december 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
GOOD LUCK YOU'LL NEED IT
They don't call you or email you and my job took nearly six weeks to complete because they decided to send an independent insurance surveyor (who was absolutely brilliant). I had to chase them for everything including the final result... The job could have been so much quicker if they listened to the 3 marine engineers that gave their professional opinion but that wasn't good enough they wanted a loophole but they couldn't find so cost me extra to live as I was in the middle of nowhere, I had to walk 1.5 miles for water and drag it back 1.5 miles every other day for 6 weeks. I had to pay ridiculous prices for deliveries from Uber just to survive and still didn't keep me informed about anything!! Craft insurance invited me to write this review so I hope it pleases them.
4. august 2025
Besvarelse fra CraftInsure
Hi Brian, thanks for taking the time to leave us a review.
We’re really sorry to hear that your experience with the claims process hasn’t been as smooth or timely as expected. We completely understand how frustrating this can be, and we genuinely apologize for the delays you’ve experienced.
Our goal is always to process claims as quickly and efficiently as possible, but sometimes, there can be factors outside of our control that cause delays. Please know that we’re actively working to improve this process, and your feedback is invaluable in helping us do so.
If you’d like, we’d be more than happy to take a closer look at your case to discuss this further, please email us at customersupport@craftinsure.com and an advisor will be able to assist.
Kind regards,
The Craftinsure Team
Fast & easy application
8. december 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
You took the full amount for the year
You took the full amount for the year, rejected my card and I’ve still not had a response to my request to cancel. I wanted a monthly insurance amount and I can’t get hold of anyone. I now wish to cancel.
6. december 2025
Besvarelse fra CraftInsure
Hi Francesca, thanks for leaving us a review.
I can confirm that my colleague Bailey has responded to your email request to cancel but looks like you contacted us outside of our opening hours which is why a response was only received this morning.
In terms of wanting to pay in monthly instalments, you did not apply to pay monthly which is why the payment was taken in full.
This looks like it has now been sorted out and a refund has been issued so please allow up to 3-5 working days for this to be back with you.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Excellent and simple web site.
4. december 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Insurance was actually cheaper than I…
Insurance was actually cheaper than I was expecting so very pleased :-)
20. november 2025
Uopfordret anmeldelse
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Impressed so far
Impressed so far, easy to communicate with via on-line chat and comprehensive respone. Signed up following positive start.
25. november 2025
Great customer service
Great customer service , no hassle getting insured , competitive price and adjusted my cover date with no questions asked , well done
23. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Happy with Ripe insurance
Ripe answer the phone quickly and the staff are always helpful and knowledgeable
25. november 2025
Uopfordret anmeldelse
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very fast on line application process…
Very fast on line application process and good price.
25. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fantastic service.
23. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A happy customer
Very impressed with how quick and easy it was to arrange boat insurance on CraftInsure. An excellent price too! Very pleased with the cover I've arranged.
21. november 2025
Repeat customer
I have used this company for a previous dinghy and their website is one of the easiest to use as I wanted to ensure new dinghy was insured straight away . Though please note it is from midnight on day you complete form . Fortunately I have never had a claim so I don't know how they are at paying out , but I obviously don't want to test this.
21. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Peter was massively helpful.
Peter was massively helpful in the transaction to insure our boat. Highly recommended. Many thanks.
21. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
quote application
Good quote application, site froze at payment stage, recommended by a friend discount wasn’t applied.
20. november 2025
Besvarelse fra CraftInsure
Hi Iain, thanks so much for taking the time to leave a review.
After looking into this, I can see that the marketing code you used wasn’t the "refer a friend" code, which is why the discount didn’t apply. However, no worries! You still received a 10% discount through the link you used, as we’re offering up to 10% off for Black Friday.
I also wanted to apologize for the minor issue you encountered on our website. We’re always working to improve the site, but sometimes a few glitches can slip through. Your feedback is really valuable to us, so I’ll make sure to pass this along to our team to help with future updates.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Aimee answered clearly and quickly
I was happy with my quote but had one query that I logged on line. Aimee answered clearly and within a couple of hours.
19. november 2025
Besvarelse fra CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.