Whenever I have contacted them with an issue they have always responded well and try to fix the problem as quickly as possible. I have a dish on my property which isn't ideal, but having been promis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely fine if you want internet that works 80% of the time. The number of outages is staggering, and it’s really expensive for the speeds you get, but we’re in a new build and can’t move provider... Se mere
Signed up a couple of years ago now after failing to secure a mortgage to stay with Sky! From the very beginning they've been great and we've had no issues. Communications frequent and you feel they'd... Se mere
Virksomheden har svaret
County Connect have supplied our internet since October 2019 and they are brilliant. We both work from home in jobs that require a stable, high quality connection that doesn't let us or our clients do... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Residential and Business Wireless Broadband Services. We provide a range of services including: Wireless Broadband, Leased Line, Superfast Broadband, VOIP
Kontaktoplysninger
Ash House, Llancayo Court, NP15 1HY, Llancayo, Storbritannien
- 01633 530 519
- hello@country-connect.co.uk
- country-connect.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommended
I have been with country connect for years. Excellent supplier and service, I would highly recommend over other providers.
New Internet Installation I had just moved into the area and…
I had just moved into the area and found out I was entering a ‘black hole’ with regards internet and mobile connection. I booked Country Connect after hearing great things about the Company. I can definitely see why they come so highly rated. Conor and Andrew had me connected in no time, with very little fuss, no mess & super fast internet. I was immediately able to receive wi-fi calls after having no mobile signal at all. Great job done, I’m super pleased and highly recommend.
Great company
Great company, quick installation and great service, no trouble whatsoever with speed and that's including gaming on 3 consoles at the same time, nice 1 guys/gals
Smooth professional install
We had our installation of fibre this week, and it was smooth and professional. They arrived on time, talked through the options and potential difficulties with the install, worked efficiently, tidy and kept us informed of progress.
At the end of the install Andrew took the time to explain the components and explained the indication lights.
Highly recommended.
Great service from friendly staff.
Great service from friendly staff.
Thank you!
Great service - easiest switch over ever
Moved over to Country Connect after a disastrous few months with BT/EE. They could not have made the switch over any easier. Not only do we have fibre broadband for the first time ever which BT/EE can't offer in this area but it's cheaper than BT/EE too! The team are super helpful and for us more importantly local - I trust them completely to fix anything swiftly if anything goes wrong. Strongly recommended
Great first impression
We have just moved into a new home in Caerleon and have no signal whatsoever, the team came to my property the next working day and Andrew the engineer was fantastic in just getting the job done and giving me all the information required before he left. Can't fault it. Fantastic team.
Both engineers were 10/10
Both engineers were 10/10. Knowledgeable pleasant and helpful.
Conor and Andrew. Top marks. Great experience.
Support is fantastic
Support is fantastic. Best company I have used for Internet.
My experience of Country Connect
After my previous ISP was out of contract in April 2025, I checked a comparison site and was surprised at what was out there. Then, while on FB, I came across Country Connect and enquired via their website to see what was available to me in my area. I was surprised. I signed up straight away and was given an install date. So I telephoned my previous supplier and cancelled my contract with them. Like all big suppliers who tried to keep my business, yes, they could beat the price I was paying, but they couldn't beat the speed that Country Connect offered. Then, out of the blue, I had a telephone call from one of their engineer saying they had availability to install it earlier than the install date, so I took up the offer to install it earlier. Since installation, I have had no problem with the service as of yet. I did have a problem but whittled it down to user error and not country connect problem.
stable connection and speeds
had my connection on 11/04/2025 by Andrew and Connor quick and easy install and setup and service has been very great and the stable for the short time that it has been installed and very reasonable price for the upload and download speeds
Everything is Awesome
Everything about the service is awesome, from the friendly and courteous installation team who were able to install the fiber to exactly where I wanted it, to the speed and reliability of the connection which is 20 times faster than what we were getting over a copper connection !
Helpful from start of enquiry about…
Helpful from start of enquiry about broadband to new build property. Quick to get up and running once online process done.
Ponthir goes full fibre yey!
All good from initial enquiry through to installation.
We went from copper from pavement to house to full fibre and have seen download speeds increase fivefold on our package.
All aspects from setting up account, installation and ongoing delivery are excellent.
We like the straightforward manner and easy understood communications.
Looking forward to many years of great service.
Don’t forget to refer grinds through the website and enjoy a loyalty reward if they sign up.
Excellent service
Connor is an excellent engineer. Very friendly, helpful and professional.
Disappointing customer service
I firmly believe in supporting local, so I waited patiently for several months until Country Connect covered my local area. A couple of weeks back I saw they were live in my street, so I filled out the web contact form and waited for a call back. A week later, nothing. So I filled out the form and submitted again. Another week or so, and still nothing. Reminds me of the Pembrokeshire Promise, where a company promises to get back to you or provide a service, but never does.

Besvarelse fra Country Connect
Been with CC since November
Been with CC since November, 2024 (transfer from BT) and following recommendations, took the plunge of using a local company. Procedures to set up our account were efficient and non pressurised.
Installation day came and was efficiently and professionally completed by 2 of their engineers, who took me through each stage.
Except for a few early day issues, we've had no issues to follow up and being a local Company receive regular updates.
Have recommended CC to friends and wish that they covered a wider area to spread the word of 'excellent service'.
An excellent broadband provider
An excellent broadband provider. Great service at a reasonable cost. Would recommend.
99%+ availability
99%+ availability, very fast.
Help desk seems to be always available and quick to respond.
Couldn't ask for more
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







