Corporate Hibu Anmeldelser 563

TrustScore 2.5 ud af 5

2,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We absolutely love Shannon . He has always gone above and beyond for us . He is always calling and coming into our business to see how leads are going and to follow up,and he explains everything tho... Se mere

Bedømt til 1 ud af 5 stjerner

Generic ad strategy. Blow average creative. Poor communication and follow up from reps. Asked to pause ads while we reevaluate and they resumed them without authorization. They were unwilling to work... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely terrible experience with Hibu. Our rep completely stopped responding — we’ve called, texted, and emailed with no reply. They failed to transfer our website in time, which left our b... Se mere

Bedømt til 1 ud af 5 stjerner

Results were horrible. Sales rep stopped responding to requests to change the ads or cancel account. Notification was given 30 days in advance to cancel and they still continued to charge my credit ca... Se mere

Virksomhedsoplysninger

  1. Medier og forlag

Skrevet af virksomheden

A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

563 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 9 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Friendly digital account executives

Jeremy Brookman at HIBU in Springfield Missouri is top notch and is always eager to help us with any questions we have!

31. oktober 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 1 ud af 5 stjerner

Poor service

It is almost hard to descibe in words how bad my experience with Hibu has been. They do not follow through with promises, they don't know what they're doing, although they will claim they're "experts" in marketing. I wasted so much of my hard-earned money on their gimics. To top it all off, when I called to cancel my services, they said I didn't give them enough notice and charged me for another month. I highly recommend you choose ANYONE but this poor excuse for a company.

1. oktober 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re sorry to hear about your experience and we want to help you resolve any issues. Please email us at cs.escalations@hibu.com with “Trustpilot concern” in the subject line and your business name and/or account number in the body and we’ll do what we can to make things right.

Bedømt til 1 ud af 5 stjerner

NEVER believe anything they say…

It is amazing this company is still in business with the negligible results I have gotten from them. Their statement of work "You’ll get one-on-one service and support from a dedicated, knowledgeable Hibu representative. Backed by a full team of marketing experts with years of experience, Hibu will build custom digital marketing campaigns that put your business in front of your local customers online, on mobile, on social, and more" is far from true. From the jump, the sales rep was disingenuine in the product he sold me. I only went with them to get SEO results. Not only could they not use my existing Google website to do this (and he lied to me open selling this product, saying they could when they are Google partners), he lied about the cost of Google ads through them, as well. My rep never reached out to me until I reached out to him until about 5 months in when I finally got a good rep (after they had 2 other reps they gave me), and he realized none of my FB, email or Google connections were even connected to the Hibu platform. So, I had been paying for FB ads with fake results they were providing me, as my FB wasn't even connected to their platform.... thieves! Then they wouldn't let me cancel after the 6-month timeframe because they paused my Google ads since my sponsor ads put me further down the internet page with the new Google ads they supposedly set up and charged me for, yet nothing was connected. They at least paused the ads, but then were going to hold me liable for another 6 months of payments on this with my foundation program that NEVER even worked for 5 months... incredible they hold me liable for payment when they Do NOT follow through on their statement of work! Went through an appeals process more than once and not a single thing got accomplished. NEVER use their services!

9. oktober 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We value your input and appreciate you giving us a chance to respond. Please send us an email at cs.escalations@hibu.com with “TP concern” in the subject line and your business name and/or account number in the body so we can talk about next steps.

Bedømt til 5 ud af 5 stjerner

Kimberly is great

Kimberly is great! She helped us setup our web site almost a year ago.
She kept in-touch after the setup to help us monitor and keep up our site performance. (We have gained many new customers via the web site!)
She is very detailed and thorough. She even sends an email after our meetings detailing what we talked about and the actions we need to take to improve.

16. september 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 5 ud af 5 stjerner

Beautiful Rock Landscape

Great Communicator. Excellent finished project as planned

9. september 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 5 ud af 5 stjerner

Mallory has gone above and beyond.

Mallory has gone above and beyond in working with us and our operating systems team. She has made really good progress on our website in spite of our lack of time and effort.

16. august 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs.

Bedømt til 5 ud af 5 stjerner

Excellent!!

This company is excellent. In these difficult economic times when we are all crunching down and even cutting out some of our advertising areas, these guys are one that I won't cut out or down on. Great customer service, one on one help, and always reaching out to see what they can do for you. You guys are a God send!!

13. august 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 5 ud af 5 stjerner

Jacob S

Jacob S. helped us thru the whole process. We would not have done it if it wasnt for him.

1. maj 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thanks for the kind message! We appreciate it!

Bedømt til 5 ud af 5 stjerner

Hibu does a great job of leading you…

Hibu does a great job of leading you through the mess as a small business in the marketing world. It can be tough and they show that they care by working side by side with you to solve the problems related to marketing with you business.

10. juli 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 4 ud af 5 stjerner

Friendly and Personable

I believe Gabi to be very knowledgable in her position. She was very friendly and personable. I appreciate all the help they offer.

28. juni 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thanks for the kind message! We appreciate it!

Bedømt til 1 ud af 5 stjerner

Zero customer service

My recent experience with this company is a flat zero they are a con job.

23. juni 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We value your input and appreciate you giving us a chance to respond. Please send us an email at cs.escalations@hibu.com with “TP concern” in the subject line and your business name and/or account number in the body so we can talk about next steps.

Bedømt til 5 ud af 5 stjerner

Nick Etten has been a life saver

Nick Etten has been a life saver. He has helped restore and resolve all of the issues with my Damon's Lawn Service Hibu website. He has also orchestrated the make over of Damon's Lawn Service Facebook page as well. He is the definition and example of what customer service and support should be!!! BAR NONE!!!

16. juni 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

Bedømt til 5 ud af 5 stjerner

Outstanding Account Executive: Gabi LeGrand's Impact on Our Digital Transformation

I am delighted to share my experience working with Gabi LeGrand at Hibu. As our account executive, Gabi has been instrumental in navigating the complexities of developing a modern and dynamic website for our company. From the outset, her dedication and expertise have been evident, ensuring that we created an outstanding website with compelling and relevant content & creative.
Gabi’s exceptional communication skills, coupled with her articulate and thoughtful approach, have made the entire process seamless. She has a remarkable ability to anticipate our needs, often addressing potential issues before we even become aware of them. This proactive mindset has been invaluable to us.
Recently, when we faced execution challenge, Gabi stepped in promptly to correct the course and connected us with the right resources. Her commitment to excellence ensured that the final result not only met but exceeded our expectations.
Gabi is the primary reason we chose to work with Hibu. Her professionalism, creativity, and dedication have made a significant impact on our project. We are incredibly grateful for her support and highly recommend Gabi LeGrand to anyone looking for exceptional service and results in their digital marketing endeavors.

13. juni 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

Thank you so much for your feedback about Gabi. We’ll send this on to them. Have a great day!

Bedømt til 1 ud af 5 stjerner

This company is almost impossible to…

This company is almost impossible to cancel we've been trying to cancel for 3 months now. They are the worst I don't understand how companys like this stay in business.

24. maj 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We appreciate your feedback and want to help set things right. Please email us at cs.escalations@hibu.com with the information below:
“Trustpilot concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)

Bedømt til 1 ud af 5 stjerner

This is a scam

This is a scam, they take lots of money and do no work. I got no clients and they just kept telling me to push up what I was spending. Please do not use this company

24. maj 2023
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re sorry to hear about your experience and we want to help you resolve any issues. Please email us at cs.escalations@hibu.com with “Trustpilot concern” in the subject line and your business name and/or account number in the body and we’ll do what we can to make things right.

Bedømt til 5 ud af 5 stjerner

Timely responsive service

Timely responsive service. Attention to needs and concerns.

13. maj 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day!

Bedømt til 5 ud af 5 stjerner

Great website that brings Traffic!!

Great website that brings Traffic!! We have been dealing with them for 10 Years. Website looks great and we are number one under search's relating to our business

7. april 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day!

Bedømt til 1 ud af 5 stjerner

Horrible customer service.

I utilized Hibu for several months and observed minimal results. They demonstrated the effectiveness of their keyword entries for me through the Hibu dashboard. Ultimately, they suggested implementing a dynamic phone tracker on my site, which unfortunately disrupted my inquiry form for three weeks, resulting in the loss of all inquiries during that period. I engaged in a two-week struggle with them and eventually had to consult my own IT team to identify the problem. Only after we pinpointed the issue as one caused by Hibu did they resolve it and acknowledge their mistake. As compensation, they offered half a month's service free, which hardly compensated for the potential loss of over $15,000 in services and the negative impact on our reputation due to unaddressed inquiries. I would never use their services again.

1. april 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re very sorry to hear about your experience. Thank you for bringing it to our attention and giving us a chance to respond. Please email us at cs.escalations@hibu.com with the information below:
"TP concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)

Bedømt til 1 ud af 5 stjerner

HIBU promised to manage my SEO

HIBU promised to manage my SEO, but the moment I signed up the nightmare began. They immediately began erasing all of my local listings. They somehow got into my YEXT account without authorization and began deleting profiles after claiming they were unable to correct it. All of the images and descriptions were erased. I cancelled with them less than a month. I honestly feel that HIBU was paid by my company's competitors to solicit business from me to sabotage my SEO.

2. april 2024
Uopfordret anmeldelse
Corporate Hibu-logo

Besvarelse fra Corporate Hibu

We’re very sorry to hear about your experience. Thank you for bringing it to our attention and giving us a chance to respond. Please email us at cs.escalations@hibu.com with the information below:
"TP concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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