We absolutely love Shannon . He has always gone above and beyond for us . He is always calling and coming into our business to see how leads are going and to follow up,and he explains everything tho... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Generic ad strategy. Blow average creative. Poor communication and follow up from reps. Asked to pause ads while we reevaluate and they resumed them without authorization. They were unwilling to work... Se mere
Absolutely terrible experience with Hibu. Our rep completely stopped responding — we’ve called, texted, and emailed with no reply. They failed to transfer our website in time, which left our b... Se mere
Results were horrible. Sales rep stopped responding to requests to change the ads or cancel account. Notification was given 30 days in advance to cancel and they still continued to charge my credit ca... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.
Kontaktoplysninger
Har besvaret 9 % af deres negative anmeldelser
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They deserve 0 stars
If I can give them 0 starts, I would!
If you care about your business, please do not work with HIBU!
I lost a ton of business because of them. Their webmail server, which they can't support was losing all of our corporate emails. This happened in December of 2025. They introduced a new spam feature which we didn't even know existed. I attempted to reach out to them so many times begging and pleading to fix it. I couldn't continue to be a mailman for our company, constantly releasing things from spam, across 23 emails. They kept saying "they can't help me because it's a third party and they can't connect me to them, either" :( I literally cried!
I refused to pay my last month bill, because I lost so much time, money and business. This Terrible Company had the audacity to send us to Collections.
Please, please, stay away from them, if you care about your Business.
They should be investigated and liquidated!
We absolutely love Shannon
We absolutely love Shannon . He has always gone above and beyond for us . He is always calling and coming into our business to see how leads are going and to follow up,and he explains everything thoroughly. We are beyond happy with our experience with Hibu and with Shannon. Shannon is beyond a 5 star review
No recommend
If I would, I’ll give them -00 star. They did not deliver result even charged a lots. Do not use HIBU
No Leads After 4 Months – Disappointing Experience for Small Business
I’m a small, one-man electrical shop and wanted to share my experience so other small business owners can make an informed decision.
Before signing up with Hibu, I clearly discussed my budget and expectations. I specifically asked if the amount I planned to spend would be enough to generate leads, and I was assured that it would work and that I would be “far from stagnant.” I was also told there would be an option to increase the budget as my business grew—not that increasing it would be necessary just to see any results at all.
I was even given examples of other electricians in similar situations who were reportedly receiving multiple calls per week for small jobs like ceiling fan installations. Based on these conversations, I felt confident moving forward.
It has now been close to 4 months, and I have not received a single legitimate lead or phone call.
What’s most frustrating is that my account shows over 400 ad clicks and nearly 500 website visits. This indicates that there is traffic, but it is not converting into actual leads. From my perspective, that points to an issue with campaign setup, targeting, or execution—not simply budget.
As a small business, this has had a real financial impact. The monthly cost is significant, and instead of helping generate work, it has limited my ability to invest in other lead sources that may have produced results.
I understand that marketing can take time and that results can vary, but receiving zero leads after this level of activity is not a reasonable outcome.
At a minimum, I believe expectations should be set more realistically for small businesses working within a limited budget.
I’m still hoping to reach a fair resolution.
No ROI return and bad customer service
I started using Hibu in January of this year. HUGE MISTAKE! My Goggle rankings had dropped tremendously month after month. From page one to four. No ROI as promised by my local rep!
I have declined in sales drastically! I went from doing great with my business to poorly in the three months they have been managing my website and listing!
Told them I would be finding another marketing company and they told me I had 3 months left on my contract! They also told me my monthly payment would be around $900 plus a month and it's been $1400.
I never signed a contract! They forged my signature! I should have went with my guy feelings after reading their horrible reviews, but listened to the local rep.
Stay away from this company! A complete SCAM! No ROI as promised! Your business will go down the drain as my did!!!
As a business owner I'm completely sick…
As a business owner I'm completely sick of these hustles! These people aren't really here to help you, their motto should be, 'how may I hustle you today' or 'how may I rob you of your money today'!
Working with Susanna has made a real…
Working with Susanna has made a real difference in our marketing. Over the past year, we’ve generated over 1,800 leads, and she’s been highly responsive anytime I’ve needed support or strategic guidance. She doesn’t just manage campaigns—she helps me think through what’s actually going to grow the business. It’s been great having a partner I can rely on

Besvarelse fra Corporate Hibu
Stay Away
Generic ad strategy. Blow average creative. Poor communication and follow up from reps. Asked to pause ads while we reevaluate and they resumed them without authorization. They were unwilling to work with us on that issue so we fully closed the account.
Do NOT recommend!
Our experience with Hibu has been completely unacceptable, and we strongly caution anyone considering their services.
For nearly a year, we were paying for services with almost no contact from our assigned representative. There was essentially no meaningful support, communication, or account management during that time.
On January 18, 2026, late in the evening, Hibu sent an email notifying us of an 8.3% price increase effective February 3, 2026. We did not agree to this increase and immediately responded on January 19 to cancel our services. This provided 17 days’ notice, well above the 15 days required under our month-to-month contract, yet Hibu insisted we would still be required to pay through March.
The cancellation process was unnecessarily difficult. Instead of honoring our notice, we were told to call customer service, only to be denied a reasonable and timely cancellation.
Most concerning, we explicitly revoked authorization for any further charges — and Hibu charged our card anyway. We are now disputing those charges with our credit card company.
Charging a customer after cancellation and after authorization has been revoked is completely unacceptable. Combined with the lack of support, poor communication, and the last-minute 8.3% price increase, this experience has been extremely frustrating.
We do not recommend Hibu and advise extreme caution before signing up.
Hibu has been a great company to work with!
Hibu has been a great company to work with , My Sales Rep Will Kamerrer in Newport RI has brought Anchorwoodfloorsusa to a next level site .
Digital support from Brian Rankins and the Hibu team connecting the dots has been invaluable. If you the consumer are looking for a team you can work with to build out your site, ranking, reviews, SEO, Social Ad Push..etc....Hibu is a all in one shop. Chuck the lawn signs....we did! Hibu Crushes it. Thanks to the team, Reed- AWF

Besvarelse fra Corporate Hibu
We hired Hibu to handle our marketing
We hired Hibu to handle our marketing, and unfortunately, it was a very disappointing experience from start to finish.
They made several promises during the sales process that were never delivered on. Once we signed up, communication completely dropped off—our rep, Drew, was extremely difficult to get ahold of and provided little to no follow-up.
When we decided to cancel due to the lack of results and support, it took nearly 3 months just to get in contact with someone who could actually help us cancel the service. Even more frustrating, we were then told we would still be charged for an additional month after cancellation.
Overall, the lack of communication, unmet expectations, and difficulty canceling made this a very poor experience. I would not recommend Hibu to other business owners looking for reliable marketing support.
Hibu on the front end positioned…
Hibu on the front end positioned themselves as a marketing company. We were sold on a package where a majority of the monthly charge was for adspend. Over the entire course of four months working with this company, we were unable to see any of the ads that we were reportedly paying to have posted, and generated not a single new lead. Throughout the time they claimed several of our own natural calls from our outside sales team as “leads“ however, these people said that they were calling in from flyers or direct conversations with our sales people. Throughout the entire time, they were extremely difficult to get a hold of, did very little of what they said they would, did not produce a single lead, created a lot of stress and additional damage and the way their software integrated with ours, even after saying they would not do certain things. Within the company, communication was poor and several times guarantees on one end would be unheard by the rest of the company. The account manager who is supposed to be talking with us multiple times a week was completely ghosted throughout the time as things got more and more stressful. I talked to several other companies who said they thought they were having a good experience and had them look a little bit closer and they found the same thing. Terrible company. They do not market or bring in clients.
This company is a scam
This company is a scam. They take your money and deliver 0 results. I called to cancel they refused. I contacted my CC company who blocked them and had my money refunded. They are now taking me to court for the total balance of the contract, which I never even signed.
They are literally the strep vagina of…
They are literally the strep vagina of Advertising companies promise you everything delivered. Nothing charge me nearly $18,000 not one Lead came in now they’re asking for more money virtually impossible to get anybody on the phone to discuss my account 35 years in business worst Advertising decision I ever made I strongly recommend avoiding them at all cost
I wish I never trusted Hibu
My experience working with Hibu was extremely disappointing and ultimately a waste of my time, money, and effort. I was initially contacted and encouraged to switch from my existing website to one they would provide, which was presented to me as a free, optimized solution that would improve my business visibility. However, after signing, I later learned from another representative that I was actually being charged for the website in addition to the marketing service all along.
Throughout our agreement, I raised repeated concerns that my business was being advertised in the wrong city. Despite paying monthly, my concerns went unanswered, and when leads did come in, potential customers believed my business was located in the incorrect location listed in the ads. As a result, I did not gain any new clients from the service I was paying for.
After four months, I requested to end the agreement. Although multiple representatives acknowledged that the ads were running in the wrong area, each person passed responsibility to someone else and claimed they didn’t understand how the mistake happened. I was told the issue would be escalated and corrected, but it never was. Instead, billing continued and payment was still demanded, with little interest shown in actually resolving the problem or providing satisfactory service.
Even my sales representative, James W., contacted me stating he would help resolve the situation, but after that conversation I received no follow-up or assistance.
Overall, my experience was frustrating, misleading, and unproductive.
Do not do business with hibu.
Do not do business with hibu.
Took my money after canceling subscription. Nothing sales rep said was true. They lied about everything.
They dont care about you. Only want you to pay them.
Absolutely terrible experience with…
Absolutely terrible experience with Hibu.
Our rep completely stopped responding — we’ve called, texted, and emailed with no reply. They failed to transfer our website in time, which left our business without a website for several days. That is unacceptable for a company that charges what they charge. They are way too expensive for this level of service.
It gets worse. When we called corporate to cancel due to the lack of communication and failed service, they claimed they don’t even have access to their manager’s phone number. While we were ON THE PHONE with them trying to cancel, they ran our card anyway.
Unprofessional, disorganized, and zero accountability. Save yourself the frustration and take your business elsewhere.
WARNING, DO NOT USE HIBU!
WARNING! Do not use company, they use deceptive practices and lie to you in order to make sales. On top of that they sell low quality websites that are cheap and put together using AI. I regret ever answering tge phone to this company.
Do not use them!!
WORST SEO COMPANY!
They came in and ran my company into the ground.
What was supposed to be a successful SEO campaign turned out to be the BIGGEST mistake we've ever made!
This company is a FRAUD! Do Not Sign Up With Them.
Call me and I can tell you all about their tricks that they use to rob you!
And whatever you do, do not sign up for their 6 month contract! They will do nothing and just rob you every month without anything in-return!
For me, they built a site that I explicitly said "I do not want" and ran that site, essentially competing with my actual website! Tell me who does that when they are trying to build your business.
All this company exists for is to lock you in a contract and then wipe their hands and say, sorry we tried. This is their business model.
They did to me. Don't let them do it to you.
Now, traffic is tremendously way down, and I'm barely hanging on by a thread.
HIBU abandoned and destroyed a roofing…
HIBU abandoned and destroyed a roofing company in Kentucky. A small company that once produced over 7M with a pristine reputation was reduced to ashes in less than 4 months. Avoid HIBU like they were the plague. HIBU took over their Google Business Profile, added 2 unqualified people from India as OWNERS of the GBP who linked the wrong URL to another website promoting ANOTHER COMPETITOR, and published a non-working phone number unbeknownst to the business owner. HIBU invoiced thousands of dollars, then disappeared without notice. It wasn't until I found a link on the domain HIBU designed (garbage) that was also abandoned that I found a link to a non-functional contact form on a 3rd party site. How F'd up is that?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







