Coolmuster Anmeldelser 

220
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hatte Probleme mit der Handy-Verbindung. Habe schnelle Vorschläge zur Behebung bekommen und in weiterer Folge das Problem Dank der Hilfe von coolmuster beheben können. Anderes mal hatte ich irrtüml... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer service was very good. Simplified instructions and prompt response. I was unable to make the product work and in spite of all the suggestions kept getting the "Turn on the debug" option which... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Im 62yr old technology deficient female, was able to download texts in two different formats, only THANKS to timely reply from customer support, so that a client could have "every message" between me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hi Sean, So great to receive your advice, information and assistance in my recent communication with you. You handled the matter with common sense and every day genuine language and in a simple... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Established in 2013, Coolmuster and its firm (found in 2005) is dedicated to creating powerful and user-friendly data management software. Having served users in over 160 countries and earned a high reputation, we’ll continue to spare no effort to help users fully enjoy digital life.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

220 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(220)

19 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Thanks for a very useful application.

Thanks for a very useful application.
Happy New Year.

31. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi JP,

We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.

Happy New Year.
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

Coolmuster = So Cool :)

These Apps are really good and do just as they say, and they were free.

31. december 2020
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Besvarelse fra Coolmuster

Hi Peter,

Thank you very much for your support and we are glad to hear that you are satisfied with our product. If you need any other help, please let us know.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 4 ud af 5 stjerner

good software and usefull

31. december 2020
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Besvarelse fra Coolmuster

Hi Antoine,

Thanks for sharing your review on your experience with us. We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 4 ud af 5 stjerner

Très bonne application de recuperation…

Très bonne application de recuperation de données.
Je recommande +++

31. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Dan,

Thank you very much for your support and recommendation and we are glad to hear that you are satisfied with our product and service. We are always here to help if you have any issues.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 1 ud af 5 stjerner

Doesn't work

I couldn't get the product to work correctly. Support was useless.

30. december 2020
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Besvarelse fra Coolmuster

Hello Jonathan,
We will forward the informationas you mentioned to our tech support.
The staff will reply to you soon.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 1 ud af 5 stjerner

Doesn't work with my new phone

I had a trial version & liked it so well that I purchased the program. When my phone had to be replaced, the program no longer works so it's useless to me. They said no refunds.

30. december 2020
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Besvarelse fra Coolmuster

Hello Barbara Thompson,
Thank you very much for letting us know about your situation. We sincerely apologize for any inconvenience caused to you and we really hope to make it right for you. Could you please tell us the problem you encountered and email support@coolmuster.com with some details?
We will help you to contact and check the issue with our support center.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

I like the product

30. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Pierre-Louis,

Thank you very much for your support and we are glad to hear that you are satisfied with our product and service. We are always here to help if you have any issues.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

все круто нравится ......

все круто нравится

30. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Андрей,

We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 1 ud af 5 stjerner

Never used the program as I don't have…

Never used the program as I don't have a cell phone.. Installed it for a friend, but never had to use it. So, NO comment to give.

30. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hello Andrew,
Thank you for your information. I'm very disappointed to hear that you have not used our product yet.
However, you may save the product license, maybe it will be useful some day in furture.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

I like this

The program has a easy to understand interface. It made transferring data to my new phone easy and didn't skip a beat. I had no loss of data too.

30. december 2020
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Besvarelse fra Coolmuster

Hi Jeff,

Thanks for sharing your review on your experience with us. We are glad to hear that our product can solve your problem.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

This software company does produce Great products

This software company does produce some exciting everyday products that are actually affordable as well as meaningful in making life so much easier.

30. december 2020
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Besvarelse fra Coolmuster

Hi Greg,

Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

Excellent software

Excellent software. Very easy to use. Got 2 phones backed up with it. Came in very handy when I transferred to a new phone. Would recommend to anyone looking for an easy backup solution.

30. december 2020
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Besvarelse fra Coolmuster

Hi John,

Thank you very much for your support and recommendation and we are glad to hear that you are satisfied with our product and service. If you need any other help, please let us know.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

IT WAS FABULOUS!!!

30. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi pennycolorado,

Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

Good to recover delted files by accident

Had a file I wanted to recover that I had deleted by mistake, this came in very handy

30. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Real,

Thank you very much for your support and recommendation and we are glad to hear that you are satisfied with our product and service.
If you need any other help, please let us know.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

Easy to use

Easy to use. Good interface. My favourite software to use with phone.

25. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Jorge,

We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

Coolmuster Android - Data Recovery - From A Bricked Mobile & Encrypted SIM

Why I bought the Coolmuster Android Mobile App, which saved all my old phones details.

I purchased the Coolmuster data recovery tool package, around two years ago; different flavours of Coolmuster tools are available depending on requirements, at my time of purchase it was considerably cheaper for the data recovery kit, keep in mind though this tool proved to be the only one of over 8 most highly rated recommended data recovery tools I personally tested at that time, that actually worked.

Before you buy a data recovery tool, I recommend you test it to see if it will work, prior to purchasing.

My mobile data recovery proved to be very difficult owing to the below situation, read through to see if it is helpful to your own issues.

My advise, before you or your provider do anything with your mobile, back up the SIM and mobile data, also do a regular scheduled interval backup just in case

My provider at the time O2 literally bricked my old mobile during a routinue mobile number swap to a new mobile, something they did for me.

This was done while I waited oncall from a different phone.

When trying to use the old mobile after the number swap, the old mobiles touchscreen and entire mobile; would lock up after power on at around 4 seconds, I could press a displayed icon; it would show it had picked up the press, but nothing happened.

After trying to use the old mobile, I contacted O2 again; they where unable to explain how this had occurred, and of course they advised they where not responsible.

I now had no way of accessing my contacts, numbers or anything else on my old mobile.

Some may be thinking, OMG just plug the SIM into the new phone, or use a SIM plug adapter on a PC or laptop; be warned this is not something you can always do unfortunately, some mobile phone makes or providers encrypt the SIM data, only their tools can read it.

(1) My Sony mobile used a specific Sony encryption algorithm for the reading and writing of SIM data, so had to be read with their tool, and could not be accessed via an alternative new mobiles data or SIM reader tool.

"The old mobile number transfer worked though, hurray"

(2) The Sony tool on the old mobile could not be accessed, because of the above bricked mobile.

(3) The Sony tool was installed on different PC's & Laptops with Win 7 & 10, the below happened each time.

It would not work with the now bricked mobile plugged in, or a SIM card external reader plugged into the PC, or laptop; with the old SIM.

The mobile or SIM was visible in Windows, with the latest updated drivers and API's for the mobile installed.

Open the Sony tool; error cannot access mobile SIM, the Sony tool is very poor according to extensive research on the problem and trying to resolve, using Google search, and forums.

Much research later, and trying alternative mobile phone data recovery tools, including other phone manufacturers free tools, I then started testing other data recovery tools with free trials periods.

All of them, except the Coolmuster recovery tool gave me the same above explained problem.

When I installed Coolmusters mobile data recovery free trial tool.

(1) It was a very smooth and quick install.

(2) The old now bricked mobile, thanks to O2; was instantly recognised, and allowed the SIM data to be read and at the time of testing the trial version being used alowed a portion of numbers, SMS messages and stored data was viewable.

This showed it was able to read the proprietary Sony encrypted SIM data and worked.

(3) As it was a trial, I prepared for the massive bill on a full purchase, to my amazement; it was far cheaper than I expected, it is as mentioned more expensive now.

Considering it was the only one that I tested that actually worked.

Not only was Coolmuster able to access; encrypted SIM data from another mobile provider.

It was also the only one capable and able to access a completely bricked mobile, that could not be interacted with at all, whilst additionally having the SIM installed in the mobile or installed in an external SIM card reader.

I highly recommend the Coolmuster programs, if you want one that will likely do data recovery, and access a bricked mobile, this may very well be the solution for you.

22. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi,

Thanks for your kind feedback and recommendation. We are glad to hear that our product can solve your problem.
We are always here to help if you have any issues.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 5 ud af 5 stjerner

for managing my android phones

for managing my android phones, coolmuster is one of the best.

22. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi zerifi,

We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 1 ud af 5 stjerner

Does not work at all

Does not work at all. Support is awful. I would give zero stars if I could

22. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi,

Sounds like something's going wrong there. Could you please tell us the problem you encountered and email support@coolmuster.com with some details? We will try our best to solve your problem and provide better support.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 2 ud af 5 stjerner

Works on one mobile but won't recognise…

Works on one mobile but won't recognise the other.

22. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi RC,

We regret the inconvenience to you. Could you please email support@coolmuster.com with some details like your device's brand, model, and OS version? We will try our best to solve your problem.

Waiting for your reply.
Coolmuster Support Team
https://www.coolmuster.com/support.html

Bedømt til 3 ud af 5 stjerner

TEXT message export problems

I assume that whatever is on my phone memory can be downloaded to my laptop. However that is not true. What really disappointed me was how that app of yours handles text messages. If there are a string of texts to me and from me, only the texts that come TO me are exported into the laptop. All the texts in that same string that are answers back to the sender are shown on the phone but are never sent to the laptop. That means that I have no recorded evidence of my feedback to the sender. How can this be? Why isn't there a string of "he said/I said" texts being saved to the laptop?? Four different geeks from AT&T could not make this work; is there a setting on my phone that is the culprit? I need HELP!!!

22. december 2020
Uopfordret anmeldelse
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Besvarelse fra Coolmuster

Hi Frank,

We regret the inconvenience to you. You may use the advanced messaging on your phone, our program doesn't support the advanced messaging well, but you can try to turn it off as below and then try to send a messages again to see whether it can be detected with our program, thanks.
https://www.coolmuster.com/how-to-turn-off-advanced-messaging-option.html

Don't hesitate to contact us if you have any questions or concerns via support@coolmuster.com.

Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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