Hatte Probleme mit der Handy-Verbindung. Habe schnelle Vorschläge zur Behebung bekommen und in weiterer Folge das Problem Dank der Hilfe von coolmuster beheben können. Anderes mal hatte ich irrtüml... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was very good. Simplified instructions and prompt response. I was unable to make the product work and in spite of all the suggestions kept getting the "Turn on the debug" option which... Se mere
Virksomheden har svaret
Im 62yr old technology deficient female, was able to download texts in two different formats, only THANKS to timely reply from customer support, so that a client could have "every message" between me... Se mere
Virksomheden har svaret
Hi Sean, So great to receive your advice, information and assistance in my recent communication with you. You handled the matter with common sense and every day genuine language and in a simple... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2013, Coolmuster and its firm (found in 2005) is dedicated to creating powerful and user-friendly data management software. Having served users in over 160 countries and earned a high reputation, we’ll continue to spare no effort to help users fully enjoy digital life.
Kontaktoplysninger
Hai Song Building, Tairan 9th Road, Futian, Shenzhen, Guangdong, China, 518040, Shenzhen, Kina
- support@coolmuster.com
- coolmuster.com
4,6
Fremragende
220 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your advertisement of the product was false.
Your advertisement of the product was false. The Android backup that your product offered was incomplete and therefore did not offer me the protection I expected that you so touted. So much so that I asked for a refund and a cancellation of the license keys.
22. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Syd,
We are sorry that the program can't solve your problem. If you are not satisfied with the use of the product and meet our refund requirements, you can apply for a full refund via email at support@coolmuster.com.
If you need any other help, please let us know.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
User friendly. Relatively easy to Navigate
Backup and Review of phone content is relatively easy. Managing photos etc is good since I do not have a great deal of memory available. Haven't got a new phone yet so I can't check the restore facility with any confidence but I feel it should be no real issue.
22. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Eddie,
Thanks for sharing your review on your experience with us. We are glad to hear that our product can solve your problem.
Don't hesitate to email us if you have any issues with the restore function via support@coolmuster.com.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Great program
The program works great...I've not had any issues. I highly recommend...
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Ed,
Thank you very much for your support and recommendation. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Besvarelse fra Coolmuster
Hi TRANSGLOBE,
We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Works
Works. Export & import text/sms, photos, videos, docs, etc, between my Samsung Android & Windows 10 64 bit pc. Been using lots for the past 12 months. Very happy with it.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Arthur,
Thanks for sharing your review on your experience with us. We are glad to hear that you are satisfied with our product. If you need any other help, please let us know.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Mastering your devices
Coolmaster has made it extremely easy to transfer files from my android to my PC. It's step by step process is easy to follow and I recommend it to anyone looking for help in this area.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi June,
Thank you very much for your support and recommendation and we are glad to hear that you are satisfied with our product and service. We are always here to help if you have any issues.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
I'm so happy with this program
I'm so happy with this program. These days when you buy a new phone, it's rare that someone helps in transferring or saving data from your old phone. With Coolmuster, I am able to save ALL my data, even my text messages and any attachments. While text content may often be trivial, there are times when it can be used to prove testimony in court, or for other purposes.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Darilyn,
Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Coolmuster for Android does what is has…
Coolmuster for Android does what is has claimed. I use it to clean up my phone's address book. A feature that I find annoyingly missing is the ability to create and remove contact groups. It appears that contact groups can only be changed, if the group exists on the phone. I currently have to go back to the phone to edit groups. I have big fat fingers with flat finger tips. Typing on the phone accurately is very difficult for me. If you could add this ability, it would be most apprecitated. Thanks
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi GMAndroidGuy,
Thanks for sharing your comment on your experience with us. Sorry for any inconvenience caused to you. We will record and forward it to the technical team and keep improving our products and service.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Android Assistant
Android Assistant, very cool program. Can backup and arrange things with ease. Can also send SMS via your computer USB connected to the phone, but it has strict limitations and breaks up the text into parts if you get long-winded. Otherwise, it's a needed tool. Get it! :-)
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Geno,
Thanks for sharing your comment on your experience with us. We sincerely appreciate it. We will record and forward it to the technical team and keep improving our products and service.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
I had been using Coolmuster for a…
I had been using Coolmuster for a number of years now and am a satisficed customer.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi BASANT,
Thanks for your support and we are glad to hear that you are satisfied with our product and service. If you need any other help, please let us know.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Coolmuster product works
Coolmuster product works. I have all my contacts and chat messages copied once a week. Including my whats' app messages all copied on a hard drive. Great product.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi edwardzajerko,
We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Make contact list with Coomuster
I could not figure out how to disconnect my phone leaving the contact list on my computer to edit another time and then put the edited list back in my phone.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Terry,
Thanks for sharing your review on your experience with us. We are glad to hear that our product can solve your problem.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Your product is useless
Your product is useless. It did not perform as claimed by your company and I want a refund. I went to your website and requested that my account be closed before the re-billing date and my request was ignored.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Cameron,
We regret the inconvenience to you. We offer a full refund within 90 days. If you are not satisfied with the use of the product and meet our refund requirements, you can apply for a full refund via email at support@coolmuster.com.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Your program never let me use it so I…
Your program never let me use it so I do not have anything good to say, other than I will not purchase it again.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Peter,
Seems like something's going wrong there. Could you please tell us the problem you encountered and email support@coolmuster.com with some details?
Waiting for your reply with thanks.
Coolmuster Support Team
https://www.coolmuster.com/support.html
The program dit not work in my case
The program dit not work in my case, it was promised to work... The staff was NOT at any help, they could not pay back. Stay away or waste yor money...
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Svein,
We regret the inconvenience to you. Could you please email support@coolmuster.com with some details? We offer a full refund within 90 days. If you are not satisfied with the use of the product and meet our refund requirements, you can apply for a full refund.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
No problems!
No problems, no questions. Thanks to developers! 5 stars!
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi,
Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Not worth the time of day
Downloaded and installed and was asked for install code. Used what I had received in email and it didn't work at all, at least 3 times. Turned out that I had another way of getting what I needed. Sent refund request and was denied. Customer service is reprehensible and the product service - I have to go to China to get a refund. Let this go, down the proverbial drain.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Barry,
We regret the inconvenience to you. We offer a full refund within 90 days. If you are not satisfied with the use of the product and meet our refund requirements, you can apply for a full refund via email at support@coolmuster.com with your order ID/Payment Mailbox.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
A great app!
This has always worked extremely well for me, and it is easy to use.
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Ed,
Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
This is the best software EVER!!
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi Erick,
Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Great aplication
21. december 2020
Uopfordret anmeldelse
Besvarelse fra Coolmuster
Hi witchova,
Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us.
Yours Sincerely,
Coolmuster Support Team
https://www.coolmuster.com/support.html
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.