Excellent customer service! I've been using the Contour RollerMouse red plus for a few years, which I can highly recommend if you're looking for an alternative to a conventional mouse. When ordering... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Contour Shuttle is an excellent product for video editing and the service is perfect. In case of a problem, you will be helped immediately, even with the help of Teamviewer. Highly recommended... Se mere
Virksomheden har svaret
My Contour Shuttle Pro started to scroll un-controllably. I asked customer service if there was a repair or replacement option as it was out of warranty. I never received a reply to that query. Having... Se mere
Virksomheden har svaret
I used the online form to try to report a problem with my rollermouse and the only response I have had is this request for feedback from Trustpilot. I use Google Chrome as a browser. I see this mes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Contour Design develops ergonomic mice that allow users to work safely at their computer without the risk of pain or strain. Our products offer the highest degree of ergonomics and inspire variety and improved habits.
Kontaktoplysninger
Nyropsgade 39-43, 1., 1602, Copenhagen V, Danmark
- +4520270227
- info@contour-design.co.uk
- contour-design.co.uk
Prompt and accurate description.
Prompt and accurate description to the answer to my question.
2. oktober 2021
Service and warranty, second to none.
Service and warranty, second to none.
Had an issue with a roller mouse that I purchased just over a year ago and it stopped working. Emailed Contour Design Support with the problem, after a little diagnostic, they sent out a replacement which I received a couple of days later. Brilliant support service.
29. september 2021
Besvarelse fra Contour Design
Hi Jason,
Thank you for taking the time to leave us such a kind review. We're very happy to hear you're up and running with your RollerMouse again.
All the best,
Contour Design
Comfort and intelligent design
28. september 2021
Great company!
Support were very quick to respond to my question about the ShuttleProv2. A quality product with great back up.
22. september 2021
Besvarelse fra Contour Design
We're happy to hear it! :-)
All the best,
Contour Design
Contour’s customer service is always…
Contour’s customer service is always top notch. This is the second incident for which I’ve received prompt and helpful help.
We haven’t tried to attach the ribbon cable yet but we will and appreciate the detailed instructions!
Fortunately, I have two Contour rollermouses, one for work and one that I bought myself for home use so I’m not totally stranded. They’ve made such a difference and it hurts to use a traditional mouse or touchpad now!
21. september 2021
Besvarelse fra Contour Design
We're very happy to hear you've received help right away - and we're also pleased to hear, you are as big a fan of our RollerMouse products as we are :-)
All the best,
Caroline/Contour Design
Mouse works well and causes no…
Mouse works well and causes no arthritic pain when being used, unlike standard mice.
20. september 2021
Countour mouse review
Using contour mouse is very comfortable! I was able to use it during my daily work and it fits really well in hand. I did not have time yet to measure the battery life, but I hope that it will be able to stay alive for at least a week. In regards to the side buttons (back/forward) these are a bit too close to the metacarpus, so it could be potenially moved a bit north to the 3 normal mouse buttons. The pitty is that the mouse is still using the USB-2C, I thought that USB3 is kinda standard nowadays. I also have limitted possibility to install any kind of software on my PC and unable to check the current level of battery on my mice, so I also cannot say a word about the software itself.
How about bluetooth, does it required to have a dedicated dongle to be a fully wireless Mouse?
20. september 2021
Besvarelse fra Contour Design
Hi Kamil,
Thank you very much for your thorough feedback. We always like to hear from our customers!
You can check the battery level directly on the mouse itself and won't need to install any software in order to do so. Just click the button on the buttom of the mouse to see the current level - if your mouse is running low on battery, the light will start blinking red. A full charge should last your around 3 months.
I hope that helps :-)
All the best,
Caroline/Contour Design
Super personal and helpful!
Despite the fact that I did not buy the rolloermouse in DK I ended up with their helpdesk. The lady (Regitze) was outstanding and you should be proud for having her! i need to replace my device after a number of years and had originally thought of looking at alternatives but after her helpful, fast and professional assistance, a new rollermouse red is on its way:-)
14. september 2021
Besvarelse fra Contour Design
Hi Olav,
Thank you so much for your review. We're so happy to hear Regitze could help you with your questions - and we hope you'll love your new RollerMouse as much as we do! :-)
All the best,
Caroline/Contour Design
So pleased with Contour's customer…
So pleased with Contour's customer service, Its refreshing in this day and age that someone cares about after sales service so much, they were very helpful, and reacted quickly and efficiently.
13. september 2021
Besvarelse fra Contour Design
Hi Roy,
Thank you so much for your kind words. We're so happy to hear that our support lived up to your expectations! :-)
All the best,
Contour Design
easy to set up and use..
easy to set up and use... and comfortable. As a bonus it is harder to loose under a pile of papers too...
23. august 2021
Besvarelse fra Contour Design
We're glad to hear you're satisfied with your Contour products - even if they take up a little more space on your desk ;-)
All the best,
Caroline/Contour Design
Great product
Great product. I had tried others which weren't as good. The service was great and I could try the product for 30 days for free, which was fantastic. I ended up buying the product as it was just what I was looking for.
3. august 2021
Besvarelse fra Contour Design
Hi Rhona,
We are happy to hear that you are satisfied with our service.
Please let us know if at any point can of further help, just contact our service team.
Sincerely
Regitze, Contour Design Nordic
A great product sent within days
A great product sent within days, it has completely changed my issues with my shoulder and posture using a traditional mouse. Thank you.
26. juli 2021
Besvarelse fra Contour Design
Yay - that's great news! We're so happy to hear you've found relief for your shoulder issues.
Best,
Caroline/Contour Design
Besvarelse fra Contour Design
Thank you so much for the 5 star review!
Best,
Caroline/Contour Design
It’s very fast and easy use
It’s very fast and easy use and comfortable, only thing I didn’t like was the size was a bit too big different when I ordered my free trial I expected something like a mouse this is nothing like mouse but like I said once used to it it grows on you and feels good using it
12. juli 2021
Besvarelse fra Contour Design
Hi Allen,
Thanks for leaving us with a review! We're happy to hear you're enjoying your Contour product. If you need any assistance with your products, please reach out to our support team and they'll be able to help you.
Best regards,
Caroline/Contour Design
Besvarelse fra Contour Design
Thank you very much for your kind review!
Best,
Caroline/Contour Design
ShuttleProV2 Replacement Cover Caps
I recently lost a couple of my ShuttleProV2 cover caps during a move. Contour was kind enough to send me replacements. GREAT communications and great product. I started using the ShuttleXpress and then was impressed to upgrade to the ShuttleProV2. Makes precise editing faster and better for me.
4. juni 2021
Uopfordret anmeldelse
Besvarelse fra Contour Design
Hi Avery,
Thank you for taking the time to leave us such a nice review! We're very happy to hear everything worked out and that you're enjoying our Shuttle products :-)
Thank you,
Caroline/Contour Design
Excellent
My physio recommended I tried a vertical mouse to help with the pain in my shoulder, neck & arm. I've only been using this for a week, but can feel the difference already. My physio also noticed the change when I went for my weekly beating!! I would highly recommend this product for anyone who suffers with 'mouse arm'!!! It is adjustable up to 70 degrees, so the position of your arm can be constantly moved, thus preventing muscle aches.
1. juni 2021
Besvarelse fra Contour Design
Dear Louise,
We are happy to hear that Unimouse has helped you that well so quickly.
Sincerely
Regitze, Contour Design Nordic
Besvarelse fra Contour Design
Thank you so much for the kind words – and you, too!
Best regards,
Caroline/Contour Design
The product is great
THe product is great, arrived on time so will be wanting this product.
the product supplied is clearly a 'a used demonstrator' thus expect to be given a discout or option to have new product sent to me.
27. maj 2021
Besvarelse fra Contour Design
Hi Robert, thanks for your message.
We're very happy to hear you've enjoyed our products so far.
A colleague of mine will be able to assist you, if you write us at info@contour-design.com. Please let us know what reseller you used and supply us with us some photos.
Best,
Caroline/Contour Design
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.