Collective Anmeldelser 

Super fast responses from the medical staff. Prices are so much better than the place i originally started with. Fast delivery. Im totally satisfied.

You shouldn't have to be well-off to be well is printed on a card that comes with the medication. The sentiment is so true!! It was truly a blessing when I came across this company. The customer service and price have been amazing and the meds are top notch. I would highly recommend Collective to everyone.

Right off the bat, I had a problem with my medication that was received. It was absolutely not Collective’s fault. I reached out to them and I got the issue quickly resolved. Their customer service is beyond exemplary. They respond back to you in a timely manner. That is something that is lacking in a lot of other online virtual medication providers. I’ve tried a couple different ones and these folks get it the best. You can put your trust in them. Their shipping is outstanding, and you’ll be very pleased with the product you receive. I give them a minimum of five stars. I would give them more if the scale allowed!

My experience thus far has been nothing short of extraordinary. The quality of care I've recieved from provider interactions and product is unmatched. I'm SO glad I made the switch.

The best company out there. Collective has been so great! Ive used a few of these telehealth companies, but Collective id different. The doctor seems to genuinely care about my health. The customer service is always helpful and friendly. Ive been a customer for three months and would not even consider using another company.

Could not be happier! Affordable price, easy to navigate website, perfectly packaged and shipped product. Customer support is fantastic. There is not one thing to complain about and I recommend it to everyone. I'm so grateful to have found Collective. Please don't change!

Very communicative about my prescription. I was paying out of pocket for Zepbound for 1 1/2 years and I can no longer justify or afford the $449 a month expense. I’m only on my 3rd dose, but so far it’s been great. Quick sign up and shipping! Arrived packed better than Zepbound.

Fast shipping, quality meds, at a great price, and great customer service! And a referral system that allows you to earn free meds!! VERY impressed and happy with Collective. I switched from a different GLP 1 company that could take lessons from Collective!!

Wonderful company. Shipped medication very fast. Website is easy to understand for your dosing. Affordable. Soo manyvgreat things about this company!

Easy to order and fast shipping! Cost is a lot cheaper from where I was getting it before!

I am a paying customer who has reached out over and over again about an incorrect address and no response has come from the company at all after multiple attempts. No response at all from this company after almost 72 hours.

Appreciate the motto of “medicine for the people”. Affordable medication for everyone. Good customer service, quick shipping, and cute branded packaging. Medication works well, can’t wait to try out other supplements/peptides as they roll out!

I was previously using a different tirzepatide provider who took forever just to fill the prescription, followed by multiple days before anything actually shipped.

I decided to switch to Collective, and the difference was night and day. I completed the screening on a Wednesday in the early afternoon, explained my situation, and had the medication prescribed and filled that exact same day. It shipped out that same day from Texas and was on my doorstep in northern Indiana by Friday evening.

The icing on the cake? It is $70 cheaper a month than the service I was previously using.

Outstanding service and turnaround time.

I have been on GLP-1 meds for about 1.5 years now. I started out on Wegovy when my insurance covered it, and then paid out of pocket for a while. I changed over to compounded Tirzepatide this summer. My Tirzepatide from Collective feels more effective than the Wegovy I used to take. Good appetite suppression. I switched to Collective in search of better customer service, medication quality and price and found all three. They continued me at my current Tirzepatide dose. It's same price per month for all doses. I have been with Collective for about 2 months now. The ordering process through the company portal was easy. I signed up and ordered on a weekend and had my meds by following Wednesday afternoon. In the Collective portal, I can message my ordering physician and customer service team directly. They answered all my questions. The portal itself is intuitive and has lots of features that show how to administer my medication, understand the processes, get more health and nutrition help, modify refill date requests, manage my subscription and more. I work in healthcare and did my own research on their pharmacy network, as well. Wells Pharmacy is a reputable, long standing compounding pharmacy. They also compound a wide range of other medicine and products outside of GLP-1 meds. As a partner with Collective, they only ship out early in the week to avoid any weekend delays. The packaging designed by Collective is amazing. My meds have come each time cold with ice packs, It is in a cool, eco friendly package with a message inside that says "Medicine for the people" That speaks a lot about their mission to provide affordable GLP-1 meds and support to everyone.

I signed up and paid for tirzepitide on October 16. The doctor sent me a message explaining all I needed to know about tirzepitide. However, I was prescribed semaglutide. When I asked the doctor to correct the order I was bluntly told to contact customer service. I’ve contacted customer service several times via the website and via email and have received no response. I believe this company is a complete scam or they are completely incompetent. I’ll be contacting my bank Monday.

UPDATE: The doctor responds rapidly, however customer service has still not responded.

I never got my order and this company wont respond to me. And I want my money back before I pursue legal action and file a charge back

**UPDATE** 10/24/2026
I finally hear from Collective to explain the delays. The issue with me is that if they would have read the emails I sent the first day they would have realized the problem on their side and this delay could have been corrected quicker instead of the 3 day delay. I would just say to their customer care side is to acknowledge your customers emails, especially when there is an issue going on. You must keep the patient informed and part of the process. Busy or not, new company or not. Communication is the success.
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I signed up with Collective, my prescription for tirzepatide was approved, then nothing. They went dark on me. It's been 4 days since approval and no communication since. My status still sits in Dr review status and the Dr chat tells me to contact support which I did like 5 times. Their support says they will respond within 24 hours and now it's been 72 hours and nothing. I think they could be a scam as they don't have a phone number or anything to reach these people to see what the issues are.
Im giving it another day then I will reach out to BBB, the founder Gunnar Lovelace plus my bank to report fraud.
I was hoping this was a legitimate company but it seems so far it's too good to be true. Would love to hear back from someone from this company. Would love to get a phone number to talk with someone. Just a simple update on my order is all I want. Not sure how this company has 4.7 stars unless this is all fake too.
I would like to say that the Dr side of things was great. The customer service commuication is a fail. I woild love to update this review if they ever respond back to me.