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Bedømt til 1 ud af 5 stjerner

It's a total scam. The room wasn't as advertised. It's a total scam. The room wasn't as advertised and, what's more, it wasn't very clean. There was no air conditioning, as stated, and now they're onl... Se mere

Bedømt til 1 ud af 5 stjerner

Scam!!!! The contract has a lot of panelties and the worst, I received a rental contract asking me to give up my image rights now and for the future. They were not willing to show me the shared apa... Se mere

Bedømt til 1 ud af 5 stjerner

Avoid this at all cost!!!! «coliveit» could might as well change name to » «scamliveit» Moved out one year ago and I still haven’t recieved my deposit😤 they suck and its too difficult to communica... Se mere

Bedømt til 5 ud af 5 stjerner

Realmente un lugar precioso para vivir y conocer personas! Las personas que trabajan ahí siempre te ayudan en todo. Las áreas están impecables gracias a Tere y Carmen y tienes todos los utensilios q... Se mere

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Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,3

Alle anmeldelser

(63)

2 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Scam

Scam. Called police they will be dealt with. Solicitor letter to follow. If anyone want to team up do reach out.

13. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t expect your full deposit back!

I have lived here from may to august. Lovely roommates but that’s random of course. The gothic building is good. It’s a little less fancy than the main building but okay. I did specifically requested a room and good a written confirmation but when u arrived it was a different one. Luckily now I had the garden room. Did run into some problem while living such as :
- when I checked in I was told by the reception that if we wanted to check out earlier this would be no issue and money would be refunded, this is not possible so they don’t know what they are saying
- A weekend without WiFi with no warning.
- They gave a stranger a key to my room⁉️so he walked in while I was away and could have taken everything. I still had a contract for 1,5 month longer. Also send out random move out mails when I still had a month to go!
- Random people coming into the appartement without a warning and only speaking Spanish.
- Incident made in the app are not handled, they don’t care. We had a wild bat and seagull in the yard for multiple days and had to remove them ourselves.
- Housekeeping having lunch in our appartement and being very loud after telling them I work nights. And not cleaning, only coming in to use the microwave.
- Being texted and called multiple of having not paid after having paid a week before, so always ask for prove of payment cause they will try to scam you.
- they don’t refund the whole deposit, they take out cleaning fee and extra money with no explanation.
Would not recommend cause of the stress! Oh and they make you leave fake reviews!!!!!!telling people it’s to review housekeeping.

1. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scamming deposits & faking reviews

They fake reviews on Google by asking tennants to review the job of the cleaning ladies with QR-codes leading you to this review page, leading to a lot of fake 5 star-reviews.

They are trying to scam you by not paying back the deposit and not answering you, when you're trying to contact them through various channels.

After weeks of complaints, they refunded the deposit. However, they returned an insufficient amount of money and charged more for the cleaning service than what was agreed upon in the contract. Additionally, they added a VAT charge to the transaction, even though there is no VAT within the EU according to SEPA regulations.

A lot of tenants have the same problems, we even needed to organize a seperate group Chat with 75 people experiencing heavy issues with Liveit.

Also, besides the Ramblas building, all pictures of the appartements shown look way better than in real, they are way more worn down.

I unfortunately can't recommend Live it at all.

5. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Both a rip off, and a scam for foreigners.

They do not fix any issues, they refuse to return a deposit and say its “delayed”, the staff do not help with any issues. I could go on as why not to come here, i have mold in the apartments that they paint over after every tenant, the cleaning ladies change sheets and do not clean the room.

13. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Coliveit steals deposits and treats tenants horribly

BE CAREFUL most of their 5 star reviews on google are fake reviews for a maid cleaning service.

ColiveIt is terrible. They sneak in huge fees into your deposit, and then try to scam you by not returning it at all. They'll try to blame it on your bank but they make you to threaten them before they return it.

I know people who don't have theirs back 2-3 months after leaving. I will never use them again and tell everyone I know to never come here.

15. januar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not book this

Even though I was lucky with nice roommates. The experience, service and all time scamming going on is not worth your money. They keep coming up with random reason to take money from you and there is no wiggle room and no help from anyone working here. Appliances where constantly breaking, and the cleaning lady’s only really change your sheets and that supposedly why they take 50 euros from your deposit after you leave…
I would not recommend this place.

12. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

WARNING: known scammer of foreign tenants

ColiveIt scams foreigners. they will try to steal your deposit, this has been reported by many renters and something I went through personally. this is an awful organization. the positive reviews on google are definitely fake. everyone I've met hated ColiveIt.

the pictures of the places are completely deceptive. it's an ugly apartment complex. it's not coliving. I do a lot of coliving and this is hands down the worst one I've ever seen. no one interacts with anyone, there are no shared activities. it's an isolated apartment.

and they will try to steal your deposit. not only will they take out $150 of it and call it "cleaning and transfer fees" they will also just outright try to steal it. it took MONTHS for me to get it back and only after threatening legal action. I can't emphasize enough how awful coliveit is.

there is even a group chat organizing to notify regulators of them and to warn foreigners to stay away.

16. januar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Does not refund the deposit - scam

Does not refund the deposit.

It has been six weeks after the due date stated in the lease contract, and I still have not received my money.
I have corresponded with them for several weeks now. When you talk to them on the phone or by mail, no one takes responsibility, and they blame "technical problems" between them and Revolut. They do not make an effort to refund deposits in an alternative way.

keywords: scam, deposit, Live it, Liveit, Coliveit, Barcelona

29. marts 2023
Uopfordret anmeldelse
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Besvarelse fra LI

Dear Frederik,

Thank you for your review!

We're sorry to hear that you're having difficulties with the refund of your deposit.Your satisfaction is our top priority and we strive to provide a seamless experience for all of our guests.

We understand that you've been waiting for a long time for your deposit to be returned and we want to assure you that we take this matter very seriously. We apologize for any inconvenience or frustration that you may have experienced as a result of this delay.

Regarding the technical issues that we have encountered, we have been working closely with our payment processor, Revolut, to resolve any issues and ensure that our guests receive their refunds as soon as possible. However, we recognize that this has taken longer than expected and we apologize for any confusion or lack of communication on our part.

Thank you for bringing this to our attention and we appreciate your patience and understanding as we work to resolve this issue. We hope to have the opportunity to welcome you back to our coliving space in the future and provide you with the exceptional experience that you deserve.

The Live It team

Bedømt til 1 ud af 5 stjerner

No lo recomiendo por varios motivos

No lo recomiendo por varios motivos:
- No limpiar la habitación casa semana, en mi caso y en los de mi piso a veces pasaban varias semanas sin que pasara la simpática chica de la limpieza a limpiar zonas comunes y habitaciones.
- Tardaron más de 5 meses en devolverme la fianza, pese a que me dijeron que todo estaba bien, pero que tenían un problema técnico con las transferencias del banco.

Hay muchas más alternativas de colivings en Madrid, por lo que recopile si cualquier otro

22. december 2022
Uopfordret anmeldelse
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Besvarelse fra LI

Querido Ander,

¡Muchas gracias por tu reseña!

Sentimos mucho el saber que tu experiencia con nosotros no superó tus expectativas.

-Te confirmo que las habitaciones se limpian una vez por semana, haciéndose un cambio de sábanas y toallas. Se trata de una limpieza superficial, sin ser exhaustiva ya que cada uno tiene que ser responsable de mantener las zonas limpias durante el resto de la semana.

-Los depósitos se devuelven en el plazo estipulado en el contrato tras haber realizado los pasos que también aparecen en el mismo.

Sentimos los inconvenientes que hayas tenido durante tu estancia en con nosotros y agradecemos tu feedback para poder mejorar nuestro servicio y experiencia del usuario en el futuro.

El equipo de Live It

Bedømt til 1 ud af 5 stjerner

Terrible experiencia

Vivir en live it Liceu de Barcelona ha sido una experiencia terrible, esta construido en un edificio viejo sin ascensor, el acueducto claramente tiene un problema ya que se tapa la ducha, y el lava platos, la atención al cliente es terrible, en mi apartamento todos nos fuimos porque la pasábamos muy mal con constante problemas técnicos de energía y agua. metían personas nuevas en el apartamento sin avisar y ya ni siquiera sabia quien vivía conmigo. Las integraciones que hacían sinceramente eran muy malas, aburridas y nadie iba. Finalmente ya han pasado 6 semanas y no recibo de vuelta mi deposito lo cual me preocupa muchísimo porque ya no me responden y no sé si me lo devolverán.

1. september 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Querido cliente,

¡Muchas gracias por tu reseña!

Lamentamos mucho que tu experiencia en Live It Liceu haya sido tan negativa.

Queremos ofrecer nuestras disculpas por las incidencias técnicas que experimentaste en tu apartamento.

Respecto a dichas incidencias, nos esforzamos por mantener todas nuestras instalaciones en perfecto estado de funcionamiento, pero en ocasiones pueden surgir problemas inesperados que intentamos solucionar lo más pronto posible.
Estos casos, cómo siempre explicamos; debéis reportarlos al "área del cliente" dónde podemos estar informados y además hacer un seguimiento de las incidencias.

En cuanto a la atención al cliente, nos tomamos muy en serio la calidad del servicio que brindamos a nuestros residentes. Lamentamos que no hayamos estado a la altura de tus expectativas. Te confirmamos que tenemos un servicio 24h/7 además de un host community que se encarga de velar por vuestra satisfacción durante vuestra estancia con nosotros.

Sobre la integración y el ambiente en el coliving, nos esforzamos por crear un ambiente acogedor y social para nuestros residentes, pero entendemos que cada persona tiene diferentes preferencias.

Por último, en cuanto a tu depósito, se hizo la devolución en el tiempo estipulado en el contrato. Te invitamos a que vuelvas a verificar que lo has recibido y si no, ponerte en contacto con nuestro host community.

Sentimos de nuevo los inconvenientes que hayas tenido durante tu estancia en Live It Liceu y agradecemos tu feedback para poder mejorar nuestro servicio y experiencia del usuario en el futuro.

El equipo de Live It

Bedømt til 1 ud af 5 stjerner

Deposit was not refunded

So far I am still waiting for my deposit refund after 2 weeks since the due date of it. Never staying there again.

Calling everywhere and nobody is in charge. Great experience.

14. juli 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Dear Victoria,

Thank you so much for your review.

We contacted you as soon as we heared from you 🤗.

We are sorry to hear this, but the deposit was already refunded, please check it again in order to see if there is any other problem there!

We wish you a great day 🤗

The Live It Team

Bedømt til 1 ud af 5 stjerner

Scam

DON’T book their room, ( has paint print on the wall like “Live it” ) they are unreasonably expensive, they don’t show or tell the price clearly until the last minute of transfer, and maliciously let us lose the chance to cancel. Whole business thinking and the process is a scam. NEVER use their service. They are against the law of consumer protection, I would like to sue them include Spotahome.

I saw they reply me but simply I don't recommend everyone to use SPOTAHOME and this company. That's all I want to say.
They already have a lot of problems with consumers like this but still saying "we are good""we are nice company" then also they ask me to delete this review. They just try to push down our opinions.

7. august 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Dear Sakura,

Thank you for your review.

As we explained to you already, you booked through an agence in which you had all the information about the booking process, all the payments policies and the amount you needed to pay. This is a review not from your stay and our company but for the way you made the booking process.

We are so sorry if you had a missunderstanding, however I'll let you know what happenned:
1) You book through the agence in which all the information was written before and after the signing the contract
2) They already managed your booking cancellation

We are sorry that you had to cancel before you could enjoy your stay in our coliving which is very successful among our customers who are delighted with our services.

We wish you a great continuation in your future and you will always be welcome to visit us and see all the facilities we offer.

The Live It team.

Bedømt til 2 ud af 5 stjerner

I have been here one week at the gran…

I have been here one week at the gran via 36 location and it’s ok. I have stayed in a few colivings and this one is def my least favorite, as it’s more of just an ordinary apartment. They’re going to try and make it a bit more homey and community oriented later on. Things to watch out for: 1. There is no oven 2. There is no A/C and they will not even include a fan even though there are few guests now and it is about (100 F) (50 C). 3. The bathroom showers are about the same size of dorm showers and constantly overflow onto the floor. 4. The toilets have low water pressure, so the other day I had to fill up water into a water bottle and fill the toilet with water to make it work. 5. There is no community living area so can be hard to meet housemates as each floor is locked and no break from no AC/fans.

There is one pro though and that is the Coworking. It is about a 20 min walk away and I go everyday. It is opened 24/7 you just need to ask front desk and get a code. There is a rooftop terrace as well!

I have heard from several people their Barcelona location is amazing, so I would recommend that.

25. juli 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Dear Grayson,

Thank you for taking the time to share your experience with us. We appreciate all feedback, positive or negative, as it helps us improve and provide a better experience for our guests.

We are sorry to hear that your stay with us did not meet your expectations. We would like to address the issues you mentioned:

Oven: We apologize for any inconvenience caused by the lack of an oven. We do not advertise that there is an oven available in the apartment, but we understand that this may have been an important factor for you. We will take this feedback into consideration for future renovations.

AC/Fans: We apologize for any discomfort caused by the lack of air conditioning and fans. As you mentioned, the weather in Madrid can be hot and we understand that this can make it difficult to sleep. Unfortunately, our building does not have a central air conditioning system, and due to environmental and sustainability concerns, we can provide fans in the apartments. However, we are happy to provide additional bedding or offer alternative solutions to help you stay cool.

Bathroom showers and toilets: We apologize for any inconvenience caused by the size of the showers and the low water pressure in the toilets. We will look into this issue and see if there is any way we can improve the situation.

Community living area: We understand that socializing with other guests is an important part of the coliving experience, and we are currently working on creating more communal spaces to encourage interaction among guests. Also, we have several events happening during the month, in order to make you meet everyone from Live It! We also invite you to visit the main rooftop and see the fantastic view of all Madrid.

We are glad to hear that you enjoyed the coworking space and the rooftop terrace. We hope that you were able to take advantage of these amenities and enjoy your time in Madrid.

Thank you again for your feedback. We will take it into consideration as we continue to improve our guest experience. We hope that you will consider staying with us again in the future.

The Live It team

Bedømt til 5 ud af 5 stjerner

El mejor lugar para vivir

Realmente un lugar precioso para vivir y conocer personas! Las personas que trabajan ahí siempre te ayudan en todo. Las áreas están impecables gracias a Tere y Carmen y tienes todos los utensilios que necesites en los departamentos.

Realmente un experiencial asombrosa !

23. maj 2022
Uopfordret anmeldelse
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Besvarelse fra LI

Querida Lucía,

Muchas gracias por tu reseña.

Nos alegra saber que te ha gustado alojarte con nosotros y que hayas conocido a personas maravillosas ya que siempre es difícil cuando se es nuevo en una ciudad.

Nuestro equipo trabaja cada día para hacer de tu experiencia la mejor posible, por lo que ¡tú felicidad es la nuestra!

Te deseamos todo lo mejor y ojalá poder volver a alojarte con nosotros.

El equipo de Live It

Bedømt til 5 ud af 5 stjerner

Alojado en Madrid

He estado alojado en Madrid en la calle Gran via, para mi ha sido un alojamiento que ha cumplido con mis expectativas, esta todo digitalizado y puedes hacer todas las gestiones desde el movil, desde firmar el contrato hasta pagar las mensualidades, para mi muy cómodo. En cuanto a la limpieza y los compañeros no puedo decir nada malo ,la verdad, todo muy correcto.

10. maj 2022
Uopfordret anmeldelse
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Besvarelse fra LI

Querido Miguel,

Gracias por tu reseña.

Nos alegra saber que has disfrutado al máximo de tu estancia con nosotros y que todo haya estado según tus expectativas.

¡Es genial que nuestro método de trabajar te sea cómodo!

Estaremos encantados de volver a tenerte entre nosotros en Madrid y que puedas disfrutar aún más si cabe.

Te deseamos una buena continuación en tus próximos proyectos.

El equipo de Live It

Bedømt til 5 ud af 5 stjerner

La experiencia es genial y el gimnasio…

La experiencia es genial y el gimnasio al aire libre Live it Gothic y Live it Ramblas en Barcelona es lo mejor

26. april 2022
Uopfordret anmeldelse
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Besvarelse fra LI

Querido Elias,

Muchas gracias por tu reseña.

Estamos encantados de saber que tu experiencia ha sido genial y que hayas podido disfrutar de nuestro gimnasio en la terraza.

Te deseamos una buena continuación.

El equipo de Live It

Bedømt til 5 ud af 5 stjerner

Recomendable !!

Durante toda mi instancia allí me he sentido súper cómoda. Limpieza e instalaciones impecables. Lo recomiendo notablemente

25. april 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Queria Lara,

Muchas gracias por tu reseña.

Nos alegra saber que te has sentido cómo en casa con nosotros, trabajamos cada día para que todo esté impecable.

Te deseamos una buena continuación en tus próximos proyectos.

El equipo de Live It.

Bedømt til 5 ud af 5 stjerner

Experiencia maravillosa

Experiencia maravillosa, la habitación estaba muy limpia y el trato siempre fue inmejorable! Lo recomiendo 100%!!

25. april 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Querido Jorge,

Muchas gracias por tu reseña.

Nos alegra saber que disfrutaste de tu estancia con nosotros en nuestras habitaciones.

Nuestro personal trabaja diariamente para hacer de tu estancia la mejor que puedas tener, por lo que ¡si has estado feliz con nosotros, nosotros también lo estamos!

El equipo de Live It

Bedømt til 5 ud af 5 stjerner

Genial experiencia en Barcelona

Genial experiencia en Barcelona! Desde el primer momento me lo pusieron todo muy fácil. La habitación cumplió todas mis expectativas y en todo momento respondieron a todas mis solicitudes durante mi estancia.Volvería a reservar con ellos sin dudarlo! Muchas gracias!

25. april 2022
Uopfordret anmeldelse
LI-logo

Besvarelse fra LI

Querida Carolina,

Muchas gracias por tu reseña.

Nos alegra saber que todo el proceso desde el inicio de tu reserva hasta el final de tu estancia te resultó sencillo y que además superaron tus expectativas.

Trabajamos cada día para que os sintáis como en casa, por lo que vuestra felicidad es también la nuestra.

¡Estaremos esperándote con las puertas abiertas!

El equipo de Live IT.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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