The product i ordered was delivered in 2 separate boxes due to the physical size of the piece ordered. Sadly upon arrival, while unpacking box 2 of 2, it was clear that several of the pieces withi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivered damaged. Provided with a refund but refused to collect damaged item. Now left with two large boxes to dispose of which I will have to pay for. Will be reporting under Consumer Rights Act for... Se mere
Virksomheden har svaret
Absolutely love my furniture, was sceptical at the time due to the price being so cheap compared to other places but couldn’t be happier! Such good quality, would definitely recommend.
Love my new barstools was getting fed of gas lifted stills breaking so wanted something sturdy good value and looks lovely in my kitchen
Virksomhedsoplysninger
Om CLIPOP
Skrevet af virksomheden
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureKontaktoplysninger
Storbritannien
- service@clipop.eu
- clipopuk.com
4,1
God
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered stools never delivered.
Ordered stools, paid, despite the 3-5 business days delivery, waited 2 weeks then had to chase where they were to be told it was the couriers fault but now they are out of stock. Now waiting for a refund.
Had reservations at the start and was right
20. januar 2026
Besvarelse fra CLIPOP
Dear customer,
We sincerely apologize for the delay in delivery of your order and any inconvenience caused. We fully understand your feelings regarding the waiting and subsequent processing process you described.
To resolve this matter as soon as possible, we have immediately arranged a refund for your order.
At the same time, we are internally reviewing the logistics and inventory management processes of this order to avoid similar issues from happening again. Thank you for your reply, it is crucial for us to improve our service.
If you have any further questions, please feel free to contact us through this email at any time. Thank you again for your patience and understanding.
Best regards.
Shocking company, impossible to contact and have not received my order!!
I haven’t received my order after taking the whole day off work to wait for it!
It is impossible to get in touch with this company. I tried their live web chat and left several comments, none of which were answered. I tried their phone number and get a message saying it is not a recognise Number! I have sent them numerous messages and they’ve not had any reply. I am beginning to think that I have been scammed.!!
20. januar 2026
Besvarelse fra CLIPOP
Dear customer,
We sincerely apologize for any inconvenience you may have encountered during the order follow-up process and understand your anxious feelings while waiting for the goods. We have taken note of your feedback and immediately checked the status of your order.
After confirmation, your order is currently being delivered to the center due to unexpected logistics issues. We have prioritized this order in our system and will actively coordinate with the logistics provider to arrange delivery as soon as possible when delivery conditions permit. Please be patient and wait for another two working days.
During this period, you can also contact us directly through this email, and we will do our best to provide you with timely assistance.
Thank you again for your patience and understanding.
Best regards.
Lovely chairs however two were the…
Lovely chairs however two were the incorrect colour. I was offered replacement but was never sent them.
12. januar 2026
I don’t know how to send the photos
I don’t know how to send the photos to you here. This message doesn’t allow me to upload anything. How can I send them to you?
My order arrived with shattered glass, some damaged wooden boards, and a drawer that doesn’t align properly and is difficult to operate. I submitted a return request a few days ago but still haven’t received any reply. The return process is very slow.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear customer,
We are very sorry to hear that the order you received includes broken glass, damaged wooden boards, and drawers that cannot be aligned. We attach great importance to your issue and deeply apologize for this unpleasant shopping experience.
In order to verify and resolve the issue for you as soon as possible, may I ask if it is convenient for you to provide a few relevant product photos? This will help us determine the cause of the damage and coordinate with the logistics and warehouse departments for subsequent solutions.
We promise to contact you as soon as we receive your message and make every effort to expedite the process to ensure that the issue is resolved.
We apologize again for any inconvenience caused and sincerely thank you for your understanding and patience.
Best regards.
Experience was not great
Experience was not great. I first received a destroyed item. The replacement item was also destroyed. I had to wait again for another replacement. A simple sales process lasted longer than was expected because of poor care in delivery. The customer service was great as they quickly replaced the products. But a review of how items are delivered will help avoid these situations. Now, I have two tables not fit for use I need to send for recycling. It could have been avoided.
6. januar 2026
Besvarelse fra CLIPOP
Dear customer,
We are very sorry to learn that your item was damaged multiple times during the delivery process. We sincerely apologize for the damage you received twice in a row due to improper delivery protection. This not only affects your normal use, but also adds additional processing burden to you. We deeply apologize for this.
At the same time, we sincerely appreciate your recognition of the efficiency of our customer service team. We are always committed to providing timely support to you when problems occur. The suggestions you mentioned about optimizing delivery packaging and processes are very valuable. We have submitted this feedback to the logistics department and will promote relevant improvement measures to avoid similar situations from happening again in the future.
Sincerely thank you for your patience and highly constructive feedback. We value your feedback and will use it as an opportunity to strive to improve the overall quality of our services.
Best regards.
Really really happy with the purchase
Really really happy with the purchase! Ordered on Sunday, arrived on Tuesday. The chair looks amazing, seems good quality and is very comfortable. Wish they had a bigger product range!
20. januar 2026
Uopfordret anmeldelse
Very quick delivery
Very quick delivery and pleased with the chairs. Would order from them again.
8. januar 2026
Bought a coffee table that is gorgeous
Bought a coffee table that is gorgeous. Unfortunately the price dropped by £50 after i bought it but that's no fault of theirs. Impossible to find equal quality at these price ranges elsewhere. Product came partially assembled too which is great.
16. januar 2025
Excellent product
Excellent product, well delivered with clear instructions. Well worth the price and effort to construct.
5. januar 2026
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
5. januar 2026
love my 6 chairs
love my 6 chairs, easy to put together and the best value online i could find.
5. januar 2026
Second order from Clipop
I’ve ordered dining chairs from here and now a sideboard/wine cabinet. Quality great both times. Instructions for the flatpack wine cabinet are the best I’ve ever used
31. december 2025
Great service and quality
Speedy delivery. Great quality, easy to put together . Messaged the company asking about cleaning them. They replied straight away with lots of guidance. Great service and stools.
29. december 2025
Great customer service
Ordered 6 dining chairs. Two were damaged during transit. Contacted and new chairs sent out within days. Would definitely order from them again.
1. december 2025
Why is it so hard to communicate with…
Why is it so hard to communicate with this company!!?? Contact number doesn't even exist.
Only part of the dressing table has turned up. Customer service is an absolute joke.!
Quick to take your money but slow in sending the goods. Almost like this company is a scam.
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear Customer,
We sincerely apologise for the prolonged wait and inconvenience caused.
To expedite your enquiry (such as checking the dispatch status of missing dressing table components or arranging a replacement), we kindly request you contact us via email. A dedicated representative has been assigned to prioritise your matter.
We once again apologise for the inconvenience and thank you for granting us the opportunity to rectify the situation.
Best regards.
Great quality great price very quick…
Great quality great price very quick delivery
29. december 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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