The product i ordered was delivered in 2 separate boxes due to the physical size of the piece ordered. Sadly upon arrival, while unpacking box 2 of 2, it was clear that several of the pieces withi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivered damaged. Provided with a refund but refused to collect damaged item. Now left with two large boxes to dispose of which I will have to pay for. Will be reporting under Consumer Rights Act for... Se mere
Virksomheden har svaret
Absolutely love my furniture, was sceptical at the time due to the price being so cheap compared to other places but couldn’t be happier! Such good quality, would definitely recommend.
Love my new barstools was getting fed of gas lifted stills breaking so wanted something sturdy good value and looks lovely in my kitchen
Virksomhedsoplysninger
Om CLIPOP
Skrevet af virksomheden
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureKontaktoplysninger
Storbritannien
- service@clipop.eu
- clipopuk.com
4,1
God
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Adorable shelves
Adorable shelves ! Perfectly packaged. I really love them so much, very quick postage too. Very happy all round
6. februar 2026
Absolutely avoid
Absolutely avoid. Spent almost £400 on 6 chairs, 1 arrived with a scratched leg & with a rip in the material. Contacted them immediately for a return/replacement. To be told they come in a set of 2 so I had to pay an additional £50?! ‘To ensure I receive a matching set of undamaged chairs’
After some back and fourth with threats of legislation, I got a new chair sent out which I am grateful for but nobody should have to do this or be offered a settle by paying an additional charge. The item was faulty upon delivery.
24. februar 2026
Besvarelse fra CLIPOP
Dear Ellicia,
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration this situation has caused. We truly appreciate your honest feedback, as it helps us improve our service.
We are very sorry to hear that one of your chairs arrived damaged. This is certainly not the quality or experience we want our customers to have, and we completely understand your disappointment—especially after spending nearly £400 on six chairs.
Regarding the additional charge mentioned, we sincerely apologize for any confusion and frustration this caused. This was not the correct approach, and we should have handled the replacement more smoothly from the start. We're glad we could ultimately resolve the issue by sending a replacement chair, but we completely agree—you should not have had to go through such a back-and-forth process or feel pressured to pay an extra fee for a faulty item.
Your feedback is extremely valuable to us, and we will be reviewing our internal processes to ensure that future issues like this are handled more fairly and efficiently.
Thank you again for your honesty, and we hope we can have the opportunity to serve you better in the future.
Best regards,
CLIPOP Customer Service
I bought 2 dining chairs
I bought 2 dining chairs, they look good, but the measures on the website were wrong, so was a lot bigger, I tried to chat with the company about it, and they just said sorry buy if you don't want them, have to send it back, so I have to pay for the return and its not cheap because the parcel mas large, very bad costumer service, poorly response and wrong information at the website, very stressful and disapointed.
23. februar 2026
Besvarelse fra CLIPOP
Dear Maryuri,
Thank you for sharing your experience, and we sincerely apologize for the frustration and inconvenience this has caused you.
We are very sorry to hear that the dimensions listed on our website were incorrect, leading you to receive chairs that were much larger than expected. This is certainly not the standard of accuracy we strive for, and we completely understand how disappointing and stressful this situation has been for you.
Regarding the return process, we truly regret that our response felt unhelpful and that you were left feeling dissatisfied with our customer service. We understand that returning large items can be costly and inconvenient, and we should have handled this situation with more care and flexibility—especially since the issue stemmed from incorrect information on our website.
Please know that we take this feedback seriously. We are reviewing our product measurement listings to ensure greater accuracy going forward, and we will also be revisiting our return policy to better support customers in similar situations.
If you're open to it, we would like the opportunity to make things right.
Again, we apologize for the stress this has caused and truly appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to have the chance to restore your trust in the future.
Best regards,
CLIPOP Customer Service
The chairs are amazing.The dispatch…
The chairs are amazing.The dispatch took longer than expected because after I placed the order I found out that they were out of stock but the customer service was so helpful they offered to wait for the dispatch or change the color of the chairs for the ones they had in stock,but I preferred to wait for the color I ordered.They gave a date when they will be dispatched and I received them so quick.I am giving 4stars because when I ordered they were in stock but later to find out that they don’t have them.
12. februar 2026
Dressing table
Really poor quality furniture. Arrived with parts missing, parts damaged, parts scuffed and marked. I would not recommend this company at all. You are lead to believe it is a UK based company and it isn’t at all. After many emails back and forwards missing parts were sent out and I was eventually refunded £30 which I still believe is poor considering the dressing table was £130. Avoid at all costs.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear Valued Customer,
We are truly sorry to hear about your experience with our dressing table. We sincerely apologize for the issues you encountered, including missing parts, damaged and scuffed items upon delivery, as well as the inconvenience and frustration caused throughout the process.
We take product quality and customer satisfaction very seriously, and we deeply regret that we did not meet your expectations on this occasion. We have investigated the issues you raised and will use your feedback to improve our quality control and packaging processes to prevent similar problems from happening again.
We understand that the £30 refund may not fully compensate for the trouble you experienced, and we truly appreciate your patience during the communication. We always strive to provide a reliable and honest service, and we are sorry for any misunderstanding regarding our business information.
Thank you for taking the time to share your feedback. It helps us grow and improve. We hope to have the opportunity to regain your trust in the future.
Best regards,
CLIPOP Customer Service.
Item not dispatched
Ordered a dressing table that they said would dispatch the next day . 3 days latter no dispatch and company won’t reply to emails .
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear Valued Customer,
Thank you for sharing your feedback. We were very concerned to read your review regarding the shipping delay and the 3-day delivery timeframe not being met. We sincerely apologize that your experience did not meet your expectations.
We have attempted to locate your order based on the information provided in your review, but we are unable to find a specific match. We are eager to investigate what happened with your shipment and make things right.
Could you please reply to this message or email us directly at [service@clipop.eu] with your order number or the email address used for the purchase? This will allow us to look into the specifics of your order immediately.
Thank you for your understanding, and we hope to hear from you soon.
Best regards.
The Derlivery was so quick
The Derlivery was so quick, I ordered it one day and was surprised when it came the next day. Well done Clipop !!
9. februar 2026
Paid for items that were not in stock?
12. februar 2026
Besvarelse fra CLIPOP
Dear Claire Yorkston,
Thank you for reaching out and bringing this to our attention. We are incredibly sorry to hear about your negative experience, and we completely understand your frustration.
Upon investigating your order, we discovered the reason for the cancellation: the four bar stools you ordered were unfortunately lost in our warehouse due to an internal inventory error. This is a rare but significant mistake on our part, and we sincerely apologize for not catching this sooner and for the disappointment it has caused.
We have already processed a full refund for your order. However, we know that a refund does not replace the time you spent waiting or the inconvenience caused.
Please accept our deepest apologies for this experience.
Sincerely.
goods marked
delivery was ok. however the actual product has marks on the glass and when lit it’s shows through.
not impressed to be honest.
11. februar 2026
Besvarelse fra CLIPOP
Dear customer,
We are very sorry that the product we received did not meet your expectations. We fully understand your feelings when you noticed traces on the glass, which became even more noticeable after lighting up.
Could you please provide some clear photos of the glass marks in order to accurately diagnose the problem and handle it as soon as possible? After receiving the picture, we will confirm it as soon as possible and provide you with a suitable solution based on the situation.
We apologize again for the poor shopping experience and thank you for your understanding and cooperation.
Best regards.
We ordered 6 chairs for our dining…
We ordered 6 chairs for our dining table and they look amazing
11. februar 2026
Vanity Girls Desk
Easy and straightforward from start to finish kept well informed and was delivered as promised
my only gripe is the little metal circular fixings were not that strong but the rest was of good quality
3. februar 2026
Good value for money
Good value for money.
I was initally a little skeptical of what the swivel dining chairs would be like, due to the price.
1 or 2 were a ittle fiddly to put together, but got there in the end and they're a great set of chairs. They also came with a set of spare parts to keep for future.
My issue was that I don't know where these had been stored prior to delivery, but 1 box had a small amount of pidgeon excrement on it but the 2nd box was completely covered in it on one side! They had been stored in my hallway for about a week before I built them and saw this, which is quite concerning considering the diseases they carry!!
29. januar 2026
Besvarelse fra CLIPOP
Dear customer,
We are very sorry for this situation and we attach great importance to it.
In order to have a more accurate understanding of the situation and handle it as soon as possible, could you please provide some relevant pictures? After receiving the pictures, we will verify them as soon as possible and provide you with a suitable solution as soon as possible.
We sincerely apologize for any inconvenience caused to you and thank you for your understanding and cooperation.
Best regards.
Avoid at all costs!
This company is a scam. I ordered a dressing table for my daughters birthday which had quoted a 2-4 day lead time and it has no been over 2 weeks with the tracking the company had provided showing now updates or progress.
I have contacted the company numerous times now and am not getting a communications back. Avoid this company at all costs!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear customer,
We are very sorry for the shopping experience you had. We fully understand your disappointment and anger, and we deeply regret it.
We have already applied for a full refund for you as soon as possible, and the payment will be refunded through the original method. Please be patient and wait for it to arrive.
We sincerely apologize for any inconvenience caused to you and appreciate your willingness to point out our issues. We will make serious improvements to avoid similar situations from happening again.
Best regards.
Avoid unless good at DIY fixes
My partner purchased Danyl Faux Leather Swivel Dining Chairs, the actual seat part is nice and good quality but the legs and swivel mechanism
Is absolutely awful. The manufacturing quality is the poorest I have ever seen. The screws and alignment of holes in the chair didn’t match, the screws just cross threaded repeatedly and wore down quickly. There are sharp metal edges and spikes on the legs and the welding is poor and inconsistent with some parts wonky compared to others. Each chair had a different issue making it impossible to put together without an additional DIY intervention, such as filing metal spikes to allow screw to fit into the hole. Customer service did send some New chairs but they all had the same random issues, it was a case of choose the best parts of a bad bunch and try with different chairs to see which fit best. Within a month of using the chairs, the bolts of all chairs had loosened so much that the chair seat fell off the legs. We have now tried Locktite. I don’t know how much longer they will last or how many DIY fixes these chairs will require before they break all together or someone falls off one. However, It is a shame because I really do like the chairs and find them
Comfy and stylish.
I would strongly suggest avoiding this company, unless you don’t mind parting with your money for a chair you just like the look of and are good with DIY fixes.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra CLIPOP
Dear customer,
Thank you very much for providing such a detailed description of the issues you encountered while using the Danyl Faux Leather Swivel Dining Chairs. We deeply apologize for any inconvenience you may have encountered during assembly and use.
In order to quickly identify the problem and provide you with a more effective solution, may I ask if it is convenient for you to provide a few actual photos of the newly replaced chair? Especially the detailed pictures of the chair legs, screw holes, welding points and other parts you mentioned will be very helpful for us to verify the situation and communicate with relevant departments for improvement.
We sincerely apologize to you once again.
Best regards.
Excellent quick service & delivery
Excellent quick service & delivery. Lovely chairs and great price
27. januar 2026
Fast delivery and perfect chairs
26. januar 2026
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