Dealt with many car dealers over the decades, these guys are a step up, no stress or pressure just 100% honest approach, made a refreshing change. I dealt with Sean Black, he was a total pro and did... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Left car at Vauxhall Ormskirk to have small jobs done While there saw Matthew Pheasant about possibly part exchange. He listened to what I wanted, arranged everything and handed me over to Sales... Se mere
Virksomheden har svaret
From walking in and having a look at the cars , The staff was very friendly , they left us to look at the cars without hassling us. Which we liked . we went to Gareth small who was very helpful and sh... Se mere
Robert was excellent .Never felt pressured very relaxed and enjoyed having a good look at car and test drive. Only down side was after trying to ring the phone system is awful. Not sales team fault... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Skrevet af virksomheden
Kontaktoplysninger
Head Office- Ackhurst Road, PR7 1NN, Chorley, Storbritannien
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Fremragende
9 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still waiting for a refund after 19 days
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Craig,
Thank you for your review.
I’m very sorry to hear about the delay in receiving your refund and the inconvenience this has caused you.
If you could please email me directly at nicole.butcher@chorleygroup.co.uk with your details, I will look into this as a priority and ensure this is resolved for you.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
A great experience
We had such a great experience with Callum in Preston. Didn’t feel in the least bit sales-y and he left us to it while we needed time to try car seat configurations, and have a really good look over the vehicle. Upon first enquiring he even sent a personalised video of the car which was so helpful and really above and beyond. They’ve given the car a really great service (new breaks etc) ahead of the sale and we’re confident we’ve got a good vehicle. We really couldn’t have asked for a better experience.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Alie,
Thank you for your fantastic and detailed review.
I’m delighted to hear you had such a great experience with Callum and that he gave you the time and space you needed while still being supportive and helpful throughout.
It’s great to know the personalised video and preparation of the car made a real difference, and that you felt confident in your purchase.
I’ll be sure to pass your kind feedback on to Callum—he’ll be thrilled to hear this.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
From first contact
From first contact, a delightful young lady called Francesca, to present point of picking the car up soon nothing too much trouble at Chorley and whilst always professional there was no pressure.
Simon was patient and helpful.
Cheers JC
21. april 2026
Uopfordret anmeldelse
Talha made the whole process easy and…
Talha made the whole process easy and he explained anything I wasn't sure about, nothing was too much trouble.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Lucy,
Thank you for your great review.
I’m really pleased to hear that Talha made the whole process easy for you and took the time to explain everything clearly. It’s great to know nothing was too much trouble.
I’ll be sure to pass your kind feedback on to him.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Fantastic Customer service from Sim
Fantastic Customer service from Sim. Everything quick and efficient, and stress free. Very Happy with our MG HS Hybrid and an enjoyable drive home to Glasgow.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Sean,
Thank you for your fantastic review.
I’m delighted to hear that Sim provided such great customer service and made everything quick, efficient, and stress-free for you.
It’s great to know you’re happy with your MG HS Hybrid—I hope you enjoyed the drive back to Glasgow!
I’ll be sure to pass your kind feedback on to Sim.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Excellent service and very pleasurable experience
From the first time I picked up the phone till we drove off the forecourt the service I received was exceptional. David could not have been any more helpful, from sorting our trade in vehicle to arranging all the documentation for our new car. He was outstanding and a credit to Chorley group
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Pat,
Thank you for your fantastic review.
I’m delighted to hear that you received exceptional service from your first call through to driving away, and that David made the whole process smooth and straightforward for you.
I’ll be sure to pass your kind feedback on to him—he’ll be thrilled to hear he made such a positive impact.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Satisfied customerdAnswered all questions and queries we…
Answered all questions and queries we had re a new car purchase.
Courteous and friendly.
Will come back in the future
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Denise,
Thank you for your kind review.
I’m really pleased to hear all your questions were answered and that you found the team courteous and friendly throughout your experience.
We look forward to welcoming you back in the future, and if there’s anything you need in the meantime, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Found the car via cazoo
Found the car via cazoo. Made an enquiry on the Sunday. Had brilliant communication and reassurance from John all week. We travelled from Birmingham on the Saturday and drove away the same day
Thank you for all your help John.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Natalie,
Thank you for your fantastic review.
I’m delighted to hear that John provided brilliant communication and reassurance throughout, making the whole process smooth for you.
It’s great to know everything came together so quickly and that you were able to drive away the same day after travelling from Birmingham.
I’ll be sure to pass your kind feedback on to John.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Used Qashqai Tekna 2025…
I purchased a used Qashqai Tekna 2025 from the Wigan branch. Will Lewis was very helpful and made the process very simple . Looking forward to driving the car stress free over next few years.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Shabir,
Thank you for your lovely review.
I’m really pleased to hear that Will made the process simple and provided such helpful support with your Qashqai Tekna purchase.
It’s great to know everything went smoothly, and I hope you enjoy many stress-free miles in your new car over the coming years.
I’ll be sure to pass your kind feedback on to Will.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Hassle free experiance buying from…
Hassle free experiance buying from Chorley motors
Salesmane David Gore was brilliant from start to finish
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Paul,
Thank you for your kind review.
I’m really pleased to hear you had a hassle-free experience and that David provided excellent support from start to finish.
I’ll be sure to pass your feedback on to him.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Excellent service
This is my third car from Chorley Nissan and always had excellent service and it was the same this time, Tommy was very professional and very friendly and not pushy which put you at ease and explained everything as we went along.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Derrick,
Thank you for your lovely review and for your continued loyalty.
I’m really pleased to hear that once again you received excellent service and that Tommy looked after you so well. It’s great to know his friendly, professional, and pressure-free approach helped put you at ease and made everything clear throughout.
I’ll be sure to pass your kind feedback on to him.
We truly appreciate your continued support as a returning customer, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
I have vidited this dealer now a few…
I have visited this dealer now a few times when I was looking to changing my car/van - and totally respect the old school ways they opperate- brilliant !
Today I had my car serviced by them - despite not making the original purchase there - but seriously I think they are a true assett to the Citroen Brand
GREAT SERVICE AND PRICE - GREAT LOAN CAR ( altough it wasn't very cleran ) but free - so win win win
Going forwads - I wont be using the dealer I purchase my C5 aircross from { in Bolton } - as quite simply they dont have the same level of brand loyalty or customer care - as Rigbye do
If I buy another brand new citroen - { my 6tth } then it will only ever be from here
GREAT DEALERSHIP !!!
17. april 2026
Uopfordret anmeldelse
Paul at the Wigan branch!
Paul at the Wigan branch was fantastic - from the very first interaction he was patient, knowledgeable and very personable! He was more than happy to support with any queries I had which was alot of them, and gave me an update whenever I required! He was open and upfront about a minor issue that couldn't be fixed as they were awaiting an update from citroen themselves, but he exceeded my expectations by going above and beyond to ensure the issue would be rectified without any inconvenience to myself. I felt reassured throughout the entire process of purchasing a car, and extremely pleased with the service I received!
16. april 2026
Uopfordret anmeldelse
Fantastic service
I dealt with Brodie at The Chorley Group. He was brilliant. Managed to get me a great deal on the car I wanted. Great communication throughout.
Highly recommend
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Emma,
Thank you for your fantastic review.
I’m delighted to hear that Brodie looked after you so well and helped secure a great deal on your new car. It’s great to know communication was strong throughout the process too.
I’ll be sure to pass your kind feedback on to him.
We really appreciate your recommendation, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Purchased a new car on Tuesday and got …
Purchased a new car on Tuesday and got great representation from there employee at burnley ,Gareth
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Peter,
Thank you for your great review.
I’m really pleased to hear you had a positive experience purchasing your new car and that Gareth looked after you so well.
I’ll be sure to pass your kind feedback on to him.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Lovely experience ordering my new car…
Lovely experience ordering my new car helped from start to finish Great customer service.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Barbara,
Thank you for your lovely review.
I’m delighted to hear you had such a great experience ordering your new car and that you were supported from start to finish with excellent customer service.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Exceptional professional and friendly…
Exceptional professional and friendly dealings with Reece. A true credit to you company
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Philip,
Thank you for your fantastic review.
I’m delighted to hear you received such professional and friendly service from Reece. He’s a real asset to the team, and I’ll be sure to pass on your kind feedback.
We truly appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Purchased 75 plate demo nissan juke…
Purchased 75 plate demo nissan juke in January . Excellent service received from Will . Will was friendly and helpful and nothing was too much trouble . The car was immaculately cleaned and all ready for early pick up on the Saturday morning.
Couldn’t fault the service at all . Would definitely recommend! Sorry for late review !! Thank you
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear P.J,
Thank you for your fantastic review.
I’m delighted to hear you received excellent service from Will and that everything was prepared perfectly for your early collection. It’s great to know he was friendly, helpful, and made the whole experience smooth for you.
No need to apologise—we really appreciate you taking the time to leave your feedback!
Thank you again for your recommendation, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Rio at Burnley worked hard & moved his…
Rio at Burnley worked hard & moved his appointments to allow me to get my car sooner, so I wasn't without a car for too long. He was very friendly, clear, honest & very helpful. 🤩🤩
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Sear Joanne,
Thank you for your lovely review.
I’m so pleased to hear that Rio was able to accommodate you and rearrange his appointments to ensure you weren’t without a car for long. It’s great to know he was friendly, clear, and helpful throughout.
I’ll be sure to pass your kind feedback on to him.
We really appreciate your support, and if there’s anything you need going forward, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Sim was a delight to deal with and it…
Sim was a delight to deal with and it was an excellent experience in spite of living 4 hours away, he gave me full details of the vehicle so that on collection it surpassed my expectations. Thank you Sim
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear Simon,
Thank you for your fantastic review.
I’m delighted to hear that Sim was a pleasure to deal with and that your experience was such a positive one, especially given the distance involved. It’s great to know the information provided beforehand meant the vehicle exceeded your expectations on collection.
I’ll be sure to pass your kind feedback on to Sim.
We really appreciate your support, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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