I bought my car yesterday from Chorley Nissan Group in Blackpool. I had a wonderful experience from start to finish and I am very happy with my new car. Thank you Harris, you were so helpful, kind... Se mere
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Se, hvad kunderne siger
I recently bought a car from Nissan Chorley Wigan and had a really positive experience. Tom, who I dealt with, was extremely helpful and genuinely listened to what I was looking for. I never fe... Se mere
Virksomheden har svaret
Days before collecting my new car on the Motability scheme, I found out the salesman had quietly tried to give me a less powerful car than I'd been priced for, in the colour I wanted, a spec that wasn... Se mere
Virksomheden har svaret
First class service from the team at Chorley Nissan. Jack was superb in the whole process, kept us informed at every stage of the process and within a week we were driving away in our car. Really plea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Skrevet af virksomheden
Kontaktoplysninger
Head Office- Ackhurst Road, PR7 1NN, Chorley, Storbritannien
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Fremragende
9 t anmeldelser
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Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Fantastic service from the Wigan used car site
Fantastic service from Will at the Wigan Nissan dealership, helped me through the process of buying my new car with no hard selling or pushy Salesman tactics, I would definitely go back when it’s time for a new car again
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Paul,
Thank you for your fantastic review!
We're delighted to hear you received such fantastic service from Will at our Wigan Nissan dealership. It's wonderful to know he made the process of buying your new car straightforward and enjoyable, without any pressure or pushy sales tactics.
We'll be sure to pass your kind words on to Will – he'll be thrilled to hear your feedback.
Thank you for your recommendation, and we look forward to welcoming you back when it's time for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great experience.
I bought my car yesterday from Chorley Nissan Group in Blackpool. I had a wonderful experience from start to finish and I am very happy with my new car. Thank you Harris, you were so helpful, kind and made the whole process so easy, you kept me informed at every stage. You 'ALL' went above and beyond and my car looked brand new so thank you to all of you that were involved.
Buying a car can some times feel stressful but Harris made it easy, simple and fun so if you need a new car ask for Harris he will look after you!!
Oh and Harris I made it home with no incidents 😂!!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Deborah,
Thank you so much for your fantastic review!
We're delighted to hear you had such a wonderful experience purchasing your new car from Chorley Nissan Blackpool. It's fantastic to know Harris made the whole process easy, enjoyable and stress-free, keeping you informed every step of the way.
We'll be sure to pass your lovely comments on to Harris and the rest of the team. They'll be thrilled to hear how much you appreciated their efforts in preparing your car and making your experience so memorable.
We're also very pleased to hear you made it home safely – we're sure Harris will be glad to know there were no incidents! 😊
Thank you for your recommendation, and we hope you enjoy every mile in your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service
I recently bought a car from Nissan Chorley Wigan and had a really positive experience.
Tom, who I dealt with, was extremely helpful and genuinely listened to what I was looking for. I never felt rushed or pressured at any point, and he gave clear, honest advice throughout. All my questions and worries were answered, which really put me at ease.
As a single woman buying a car on my own, I was quite anxious due to previous bad experiences, but Tom completely restored my faith in car dealers. The whole process was smooth and stress-free from start to finish.
I would definitely recommend Tom and the team to anyone looking for a car.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Michelle,
Thank you so much for your fantastic review!
We're delighted to hear Tom provided such a positive experience and made you feel comfortable and confident throughout your vehicle purchase. It's wonderful to know he took the time to listen to what you were looking for, answered all your questions, and provided clear and honest advice without any pressure.
We completely understand that buying a car can feel daunting, and we're especially pleased that Tom and the team were able to make the process smooth, straightforward and stress-free for you.
We'll be sure to pass your kind words on to Tom – he'll be thrilled to know he helped restore your confidence and made such a great impression.
Thank you for your recommendation, and we hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Down on power, down on honesty
Days before collecting my new car on the Motability scheme, I found out the salesman had quietly tried to give me a less powerful car than I'd been priced for, in the colour I wanted, a spec that wasn't even on the Motability scheme. When I queried it, he claimed it was on the scheme. It wasn't. I asked him to cancel. He didn't. I had to ring Motability myself to sort it out. Zero transparency. A bit of honesty early on might have kept my custom. Ordered elsewhere instead.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Jack,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about your experience and the frustration this caused, especially at what should have been an exciting time preparing to collect your new vehicle.
We understand your concerns around the information provided and the importance of clear, honest communication throughout the Motability process. We apologise that your experience did not meet the standards we aim to deliver.
We appreciate you bringing this to our attention, and your feedback will be shared with the relevant team so it can be reviewed.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
New Mobility Car
I have just took receipt of my new Mobility car and I have to say Daniel made everything easy. Kept excellent communication with me via phone and email on the status of the car. He was friendly, professional and extremely knowledgeable. He made it all so easy, thank you Daniel!
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Adele,
Thank you for your fantastic review!
We're delighted to hear Daniel made your Motability journey such an easy and enjoyable experience. It's great to know he kept you updated throughout the process and provided friendly, professional and knowledgeable support from start to finish.
We'll be sure to pass your kind words on to Daniel – he'll be thrilled to hear how much you appreciated his communication and service.
We hope you enjoy your new mobility vehicle, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service
I dealt with Will at Chorley Group Wigan. He was great from start to finish and made the whole process quick and easy and did everything he said he would. A pleasure to do business with and I would definitely recommend
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Angela,
Thank you for your fantastic review!
We're delighted to hear Will provided such a great experience from start to finish and made the whole process quick, easy and straightforward for you.
It's wonderful to know he kept his promises and delivered the level of service you expected. We'll be sure to pass your kind words on to Will – he'll really appreciate your feedback.
Thank you for your recommendation, and we hope you enjoy your new vehicle.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Adam was absolutely fantastic came out…
Adam was absolutely fantastic came out to us never once pushing or making us feel uncomfortable he answered all our questions about the car we was looking at then when we decided to buy he done everything for us would highly recommend going there.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Tracy,
Thank you for your fantastic review!
We're delighted to hear Adam provided such a positive experience and made you feel comfortable throughout your vehicle journey. It's great to know he took the time to answer all your questions, offered helpful advice, and made the whole process easy and stress-free without any pressure.
We'll be sure to pass your kind words on to Adam – he'll be thrilled to hear your feedback.
Thank you for your recommendation, and we hope you enjoy your new vehicle.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Sales service experience
Having experienced the sales service at Preston Nissan Chorley group in the past,I was pleased to re-visit with my custom
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Brian,
Thank you for your fantastic review!
We're delighted to hear you chose to return to Chorley Nissan Preston and that your previous experiences gave you the confidence to visit us again.
It's always a pleasure to welcome back returning customers, and we really appreciate your continued trust and support.
We hope you enjoy your new vehicle, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
I bought a car from Chorley Nissan in…
I bought a car from Chorley Nissan in Wigan and a big thanks to Adam for sorting us our car out he was great and took care of everything and even getting rid of me old car which was at end of life. Great cars for sale and reasonable prices. Would definitely recommend. Thank you
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Simon,
Thank you for your fantastic review!
We're delighted to hear Adam provided such a great experience and took care of everything throughout your vehicle purchase. It's wonderful to know he was able to make the process smooth and help you with part exchanging your previous vehicle, making things as easy as possible for you.
We'll be sure to pass your kind words on to Adam – he'll be thrilled to hear your feedback.
Thank you for your recommendation and for choosing Chorley Nissan Wigan. We hope you enjoy your new car and wish you many happy miles.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Really pleased with the way things went…
Really pleased with the way things went with buying new car Rhys was brilliant and soon had us sorted highly recommended
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Pauline,
Thank you for your fantastic review!
We're delighted to hear you were so pleased with your experience and that Rhys made the process of purchasing your new car quick, easy and enjoyable.
It's great to know he provided such helpful support and got everything sorted for you. We'll be sure to pass your kind words on to Rhys – he'll really appreciate your feedback.
Thank you for your recommendation, and we hope you enjoy your new vehicle.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Fantastic service
From start to finish could not fault the service we received when we bought a car from the Bolton branch.
Chris and Danny could not help us enough and went out of there way to make the sale go through smoothly.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Chris,
Thank you for your fantastic review!
We're delighted to hear you received such excellent service from start to finish when purchasing your car from our Bolton branch.
It's wonderful to know Chris and Danny went above and beyond to make the process smooth and straightforward for you. We'll be sure to pass your kind words on to them – they'll really appreciate your feedback.
Thank you for choosing Chorley Group, and we hope you enjoy your new vehicle.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Gareth was fantastic throughout the…
Gareth (Burnley Branch) was fantastic throughout the process. Was thorough and Made the process really straightforward. Exceptional customer service and have guaranteed “another” long term customer.
Thank you!
Jordan B
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Jordan,
Thank you for your fantastic review!
We're delighted to hear Gareth at our Burnley branch provided such an excellent experience throughout your vehicle journey. It's great to know he was thorough, made everything straightforward, and delivered the level of customer service that has left such a positive impression.
We'll be sure to pass your kind words on to Gareth – he'll be thrilled to hear your feedback.
Thank you for choosing Chorley Group and for becoming another valued long-term customer. We really appreciate your support and hope you enjoy your new vehicle.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Had a brilliant experience at Wigan…
Had a brilliant experience at Wigan Nissan. Tom Shuttleworth was the salesman that was dealing with me . He was excellent.He helped me find my new car . Kept me up to date with all the process and on the day of collection, everything rang so smoothly. Love my car so much and would definitely go back and speak with Tom over my next car. Massive Thank You again Tom for being so helpful
19. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Clair,
Thank you for your fantastic review!
We're delighted to hear you had such a brilliant experience at Chorley Nissan Wigan and that Tom provided excellent support throughout your vehicle journey.
It's wonderful to know Tom helped you find your new car, kept you updated throughout the process, and made your collection day run smoothly. We'll be sure to pass your kind words on to Tom – he'll be thrilled to hear how much you appreciated his help and service.
Thank you for your recommendation, and we hope you continue to love your new car. We look forward to welcoming you back again when you're ready for your next vehicle.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
terrible
terrible over the past three times our car went in to be fixed items have been stolen. a hello kitty fan from the back of the left seat when the carama went in to be fixed earlier this year. next the air con went a pen was stolen. now lastly they called it in for software update and now my special glasses i need to be outside have been stolen from the same back of the seat the fan was in. they are refusing to pay for replacement glasses the glasses were left the night before it went into them and gone after it come back. saying no cctv? surely that would show someone in the back of the car were they should not of been in the first place. won’t be using ormskirk one again next car w8nt have anything to do with these idiots.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Perianne,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the concerns you have raised regarding your recent experiences with our team. We understand your frustration and appreciate you bringing this matter to our attention.
Your comments have been noted and will be shared with the relevant team for review.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
First class service from the team at…
First class service from the team at Chorley Nissan. Jack was superb in the whole process, kept us informed at every stage of the process and within a week we were driving away in our car. Really pleased we chose Chorley Nissan and would highly recommend them to others. Great selection of new and used cars
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Hassan,
Thank you for your fantastic review!
We're delighted to hear you received first-class service from the team at Chorley Nissan and that Jack provided such excellent support throughout your vehicle journey.
It's great to know he kept you informed at every stage and helped make the process quick, smooth and enjoyable, allowing you to drive away in your new car within just a week.
We'll be sure to pass your kind words on to Jack – he'll really appreciate your feedback.
Thank you for your recommendation, and we hope you enjoy your new vehicle. We look forward to welcoming you back in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
I found the staff at MG Chorley very…
I found the staff at MG Chorley very helpful and friendly. They took time to explain everything in detail and answered all my questions. The part change process was efficient and a fare price was offered for my old car. Alex found me a new care which met all my requirements and is a great colour! On hand over day Simon was very helpful and accommodating, sitting in the car with me and explaining how everything worked. That meant I could drive home confidently.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Martin,
Thank you for your fantastic review!
We're delighted to hear you had such a positive experience with the team at MG Chorley. It's great to know our team took the time to explain everything clearly, answer your questions, and make the part exchange process smooth and straightforward.
We're especially pleased that Alex helped you find a new car that met all your requirements, and that Simon made your handover experience comfortable by taking the time to explain everything and ensure you felt confident driving away.
We'll be sure to pass your kind words on to Alex and Simon – they'll really appreciate your feedback.
We hope you enjoy your new car, and thank you for choosing MG Chorley.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great process
It was a very smooth process and the salesman made us welcome and gave us an honest opinion when we had told him what we were looking for. I would definitely recommend.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Dear David,
Thank you for your fantastic review!
We're delighted to hear you had such a smooth and enjoyable experience with us. It's great to know our team provided honest advice, made you feel welcome, and helped you find the right vehicle for your needs without any pressure.
We really appreciate your recommendation and thank you for choosing Chorley Group.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Superb Service
We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free.
A special thank you to Megan, who provided superb service throughout. She was friendly, professional, knowledgeable, and kept us informed every step of the way, making the entire purchase feel seamless. Nothing was too much trouble, and she made collecting our new car today a really enjoyable experience.
We're absolutely delighted with our new MG S9 and couldn't be happier with the outstanding customer service we received. We would highly recommend Chorley Group to anyone looking for a new car, and especially Megan for making the whole experience so easy and enjoyable.
Thank you once again, S&S.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi David,
Thank you so much for your fantastic review!
We're delighted to hear you had such an excellent experience purchasing your new MG S9 from Chorley MG. It's wonderful to know the process was smooth, straightforward and hassle-free from start to finish.
We'll be sure to pass your kind words on to Megan – she'll be thrilled to hear how much you appreciated her friendly, professional and knowledgeable support throughout your journey. It's great to know she kept you informed every step of the way and helped make your collection day such an enjoyable experience.
We're so pleased you're delighted with your new MG S9 and truly appreciate your recommendation.
Thank you for choosing Chorley MG, and we hope you enjoy every mile in your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
I needed a quick resolution to my new…
I needed a quick resolution to my new car and Rio was thoroughly helpful in assisting with that . Great service all round .
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Mr. Clarke,
Thank you for your fantastic review!
We're delighted to hear Rio provided such helpful support and was able to assist in finding a quick resolution for you.
It's great to know you received a great service experience from start to finish. We'll be sure to pass your kind words on to Rio – he'll really appreciate your feedback.
We hope you enjoy your new vehicle, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Be very weary of finance negotiations
Very Disappointing experience with Chorley Motors.
Approached dealership excited about buying a car, but unfortunately the overall process left us feeling uncomfortable and lacking extreme confidence especially in the transparency of the finance and negotiation discussions. I’d be very weary going in as a naive customer.
While the staff were polite throughout (typically sales trained) the experience ultimately became stressful rather than enjoyable, and despite raising our concerns directly with management, we remain disappointed with the outcome and overall handling of the matter.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group
Hi Helen,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet the standards we aim to provide, particularly during what should be an exciting and enjoyable process of purchasing a vehicle.
We appreciate you sharing your concerns regarding the finance and negotiation discussions, and we’re disappointed to hear that you were left feeling uncomfortable and without confidence in the process.
Your feedback has been noted and will be shared with the relevant team as part of our ongoing commitment to improving the customer experience.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.