Pleasant and polite staff helped me make an informed choice for my new vehicle. Nothing was too much trouble and the purchasing process was smooth and professional
Virksomheden har svaret
Chorley Group - Blackpool Nissan
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Lokation
Skift lokationBlackpool Nissan, Amy Johnson Way, Blackpool, FY4 2RP Blackpool, Lancashire, GB
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Se, hvad kunderne siger
What a fantastic experience from start to finish at Chorley Nissan Blackpool. A big shout out to Lewis the sales rep who was dealing with me, very professional he listened and didn't rush me into doin... Se mere
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Sales person was ready for me when I arrived ….no waiting. I was shown patience, support and understanding of my requirements. I did not feel pressurised but ended up choosing a car which I hope will... Se mere
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Ben at the Blackpool branch made me feel really comfortable, nothing was too much trouble and he made the process of trading a car in and buying a pre loved vehicle an easy transition! It's great to... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Skrevet af virksomheden
Kontaktoplysninger
Blackpool Nissan, Amy Johnson Way, Blackpool, FY4 2RP, Blackpool, Lancashire, Storbritannien
- 01253 298833
Juke tekna+
Pleasant and polite staff helped me make an informed choice for my new vehicle. Nothing was too much trouble and the purchasing process was smooth and professional
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Colin,
Thank you for your wonderful review! We’re delighted to hear the team were pleasant, polite, and helped you make an informed choice for your new vehicle.
It’s fantastic to know nothing was too much trouble and that the purchasing process was smooth and professional throughout.
We really appreciate your feedback and hope you enjoy your new vehicle.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
New car purchase was handled very…
New car purchase was handled very efficiently with friendly helpful sales staff.I didn't feel pressurised and the whole experience was positive
Thank you
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Mr. Green,
Thank you for your great review! We’re delighted to hear your new car purchase was handled efficiently and that our team were friendly and helpful throughout.
It’s especially nice to know you felt no pressure and had a positive experience — exactly what we aim for.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Pleasant atmosphere and a professional…
Pleasant atmosphere and a professional and personal attention given by salesman.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Tim,
Thank you for your kind review! We’re so pleased to hear you enjoyed the atmosphere and received professional, personal attention from our team.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service
I dealt with Brodie at The Chorley Group. He was brilliant. There were a few issues which he sorted out alongside Rachel. Great customer service and would highly recommend.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Chris,
Thank you for your great review.
I’m really pleased to hear that Brodie looked after you so well and that both he and Rachel were able to resolve any issues quickly for you.
It’s great to know you received such strong customer service throughout.
I’ll be sure to pass your kind feedback on to them.
We truly appreciate your recommendation, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Sales person was ready for me when I…
Sales person was ready for me when I arrived ….no waiting. I was shown patience, support and understanding of my requirements. I did not feel pressurised but ended up choosing a car which I hope will fit my needs. Lovely !!!
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Naomi,
Thank you for your lovely review.
I’m really pleased to hear you felt welcomed and well looked after from the moment you arrived, and that the team provided patience, support, and understanding throughout.
It’s great to know you felt no pressure and were able to choose a car that suits your needs.
We truly appreciate your support, and if there’s anything you need moving forward, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Fantastic service
I dealt with Brodie at The Chorley Group. He was brilliant. Managed to get me a great deal on the car I wanted. Great communication throughout.
Highly recommend
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Emma,
Thank you for your fantastic review.
I’m delighted to hear that Brodie looked after you so well and helped secure a great deal on your new car. It’s great to know communication was strong throughout the process too.
I’ll be sure to pass your kind feedback on to him.
We really appreciate your recommendation, and if there’s anything you need in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Nissan Blackpool I Was given awful…
Nissan Blackpool I Was given awful customer service by salesman Mr John Taylor and his other colleagues muppets and mostly ignored by Paul Gaskell and Adam turner,
Wrong car given it was another customers car,
Wrong number plates put on my car which is illegal
No sorry 😞 whatsoever
Very distressed situation very unhappy service customer care by Paul Gaskell was disappointing he told me Given the circumstances and the unfortunate lack of trust you now have dealing with John and Chorley Group, its probably best we draw this to a close and you place an order for a second car elsewhere. what a company completely unacceptable customer service and what a terrible customer care and customer support staff awful here and management Adam turner does not reply to any emails, avoid at all costs please 🙏 the company Chorley are the worse car company I have ever encountered buying a car, they have no business sense whatsoever, please 🙏 avoid this company please I have now purchased my car from a fantastic company,
25. februar 2026
Uopfordret anmeldelse
The car was prepared excellently and…
The car was prepared excellently and ready for me to pick up. The staffs were very welcoming and polite. I was also able to get the full history of the vehicle. Overall, I got the car I desired and it was hassle-free
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Daniel,
Thank you so much for your kind review.
I’m really pleased to hear everything was prepared to a high standard and ready for your collection, and that the team made you feel welcome throughout. It’s great to know you found the process smooth and hassle-free, and that having the full vehicle history gave you extra peace of mind.
Enjoy your new car, and if there’s anything you need going forward, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great customer service and excellent…
Great customer service and excellent advice given. Nothing too much trouble.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Sean,
Thank you for your lovely review. I’m delighted to hear you received great customer service and excellent advice, and that nothing was too much trouble.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Has to be the worst dealership
Has to be the worst dealership on the UK especially Nissan Blackpool.
This is the second time I’ve ordered a new car from them and again they’ve pissed me about.
Last time 6 years ago I was forced to travel to Derby from Blackpool to collect the car from a different dealer I’d had on order with Chorley Nissan for months.
I can’t believe they’ve done exactly the same dirty trick again.
I ordered and paid a sizeable deposit on a new Nissan with a delivery date of early March 2026, then it was late March, then April now it’s late May.
They have no mechanism to keep me informed but make me go out of my way to keep visiting their showroom.
Nobody should trust these clowns.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Ian,
Thank you for taking the time to share your feedback. I’m really sorry to hear how frustrating this experience has been for you, and I completely understand your concerns regarding the delays.
I can assure you that Brodie has been keeping you updated throughout, and we do appreciate how disappointing it is when delivery dates continue to move. Unfortunately, these delays are due to manufacturer-related issues with the new model and are outside of our control, but that doesn’t make the situation any less frustrating for you.
I understand your concerns regarding availability elsewhere, however allocation and delivery timings can vary between markets and dealerships, which can sometimes lead to differences in when vehicles arrive.
Please be assured that we are not withholding any information, and the team will continue to keep you updated as soon as we receive any confirmed updates from the manufacturer.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Had an amazing experience at Nissan…
Had an amazing experience at Nissan Blackpool. I rang to enquire about a specific vehicle. They made a bespoke video for me straight away which they sent over. When I arrived I found Staff were very attentive. Helped when I needed it and left you alone to look at cars and test drive which was great. I bought a used car from them which they serviced and MOT’d as the last MOT had less than 9 months on it. Came back with a couple of advisories which they fixed straight away. Jennifer was great, as well as everyone else I came in contact with. Other garages I’ve been to have treated me differently when they realise it’s a second hand car I want, but not here. They treat everyone the same. Highly recommend this dealership.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Jenna,
Thank you for your fantastic and detailed review. I’m delighted to hear you had such an amazing experience with the team at Nissan Blackpool.
It’s great to know the bespoke video helped early on and that the team struck the right balance between being attentive and giving you space to explore and test drive at your own pace. I’m especially pleased to hear that the preparation of your vehicle, including the service, MOT and advisory work, met your expectations.
Your comments about being treated equally regardless of the type of purchase really mean a lot to us — that’s exactly the standard we aim to deliver for every customer. I’ll be sure to pass your kind feedback on to Jennifer and the wider team.
Thank you again for your recommendation, and we wish you many happy miles in your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great customer service at Chorley…
Great customer service at Chorley Nissan Blackpool, Jen was great on a very busy day.My 4th Car from Chorley Nissan and always been great.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Dave,
Thank you for your wonderful review!
We're delighted to hear you received great customer service at Chorley Nissan Blackpool, especially on such a busy day. It's fantastic to know Jen looked after you so well.
Thank you also for your continued loyalty – purchasing your fourth car with us really means a lot to the whole team. We truly appreciate your support.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
What a fantastic experience from start…
What a fantastic experience from start to finish at Chorley Nissan Blackpool. A big shout out to Lewis the sales rep who was dealing with me, very professional he listened and didn't rush me into doing anything I didn't want. Collected my car at specified time and was given a quick run through of what did what etc. Handover was very smooth. Would highly recommend 5+
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Richard,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that you had such a positive experience from start to finish at Nissan Blackpool. It’s great to know Lewis provided a professional, relaxed approach and gave you the time and space to make the right decision — that’s exactly how it should be.
We’re also pleased the handover went smoothly and that everything was clearly explained on collection. Your recommendation and 5+ rating truly mean a lot to us.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service from Jennifer
Great service from Jennifer
Very knowledgeable
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Kevin,
Thank you for taking the time to leave such a great review. We’re really pleased to hear you had such a positive experience with Jennifer — she’ll be delighted to know her knowledge and service made a difference. We’ll be sure to pass on your kind words.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
We recently purchased a Nissan Qashqai…
We recently purchased a Nissan Qashqai E. Power car from The Chorley Group Blackpool. Overall the experience was positive and straightforward. Brodie Hamer was efficient, knowledgeable and patient, answering all our questions without pressure. Which made us feel confident in our decision. Overall we’re happy with our purchase and the way Brodie treated us. We would recommend The Chorley Group Blackpool to anyone looking for a professional and transparent car-buying experience. We appreciate how Brodie Hamer clearly explained everything especially around pricing and the paper work. Brodie was responsive and made sure we felt informed every step. Thank you Brodie and the Chorley staff.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Dorothy,
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We’re delighted to hear that your experience purchasing your Nissan Qashqai e-POWER at our Blackpool branch was positive and straightforward. It’s great to know that Brodie’s efficient, knowledgeable, and no-pressure approach helped you feel confident and well informed throughout the process—especially around pricing and paperwork.
Your recommendation truly means a lot to both Brodie and the wider Chorley Group team. We’ll be sure to pass on your kind words to him and the staff involved.
Wishing you many happy miles in your new Qashqai, and thank you again for choosing Chorley Group.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Welcoming, professional and no pressure
After looking online, we decided to view a car in Blackpool Nissan. We were met by Kris who was friendly and welcoming. Our initial fear of car salesmen was soon dissipated as Kris put us at ease rather than put pressure on us. We had a test drive then took some time to think about our next step. The whole team are busy but all take time to say hi and check we are ok. Anton the manager also took time to thank us for choosing them. Great experience all round and of course we bought the car
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Dear Julie,
Thank you so much for this wonderful review! It’s great to hear that Kris made you feel comfortable from the moment you arrived — taking the pressure out of the process is exactly what we aim for.
We’re thrilled you enjoyed the test drive, had the space to think things through, and still felt supported by the whole team. Kris will be chuffed to bits reading this, and Anton will be delighted his hello made a difference too!
Enjoy your new car, and if you need anything at all, we’re always here to help
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Fantastic dealership
Fantastic dealership, would highly recommend
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Thank you so much for your amazing review! It means such a lot that you would recommend us and we look forward to helping you in the future!
Best Wishes,
Nicole Butcher
Client Services Manager
Chorley Group
Great experience from the test drive
Great experience from the test drive, viewing and ordering, it was all made so easy. John Taylor was very helpful in keeping us informed regarding delivery and through the collection process.John spent time going through the new technology and car controls. Probably the best experience in purchasing the car and taking delivery.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Hi Andrew,
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and enjoyable experience from start to finish. John will be thrilled to know his support and attention made such a difference.
We hope you’re loving your new car — and it’s wonderful to know this was your best experience yet when purchasing and collecting! 🚗✨
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Most unhappy
This is for service today, Friday 29/9/25 my 1st service for my new car, my first experience of the service department at Chorley Nissan.
I was told by someone (not Rebecca) to be there for 8am I arrived at 7,50, the service department does not open until 8,30am.
1st mistake
Gave my details, and waited for the courtesy car.
It was with another client who’s car had been in service the previous day wasn't ready, NO phone call to me to let me know the previous the day before to make me aware of the situation
2nd mistak
They had to phone the person and get him to return the loan car, he said he would be there at 9am, I managed to arrive at after 9.30
3rd mistake. They should have e phoned him at 8.30 when he hadn’t returned the car as instructed
4th mistake
I enquired if the car would be given a wipe over inside before handover, I was told NO. they only clean the cars on a weekend
5th mistake
John Taylor who sold me the car spotted us and came over to have a word, and we told him what was going on,and from there things took a turn for the better as we were chatting he spotted the car arriving back and took charge, and made sure the car had a wipe over before the hand over. in these times they should be cleaned inside after every return, ther is the COVID VIRUS still prevelent and CHICKEN POX, what made it worse for me, the car had been with an NHS doctor who works at at hospital.
Most unhygienic
We managed to get away a few minutes to 10am.
I was in the garage for 2 HOURS far too long for a ‘DROP OFF’ for a servicing.
I will be interested to see what the pick up procedure will be like!!!
All in all certainly not a good first impression.
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience during your first service with us — it’s clear we fell short of both your expectations and our own standards that day.
We appreciate you outlining the issues in detail, from the timing of the service and courtesy car, to the cleaning and communication. This is not the experience we want any of our customers to have, and we’ve shared your comments with the service team to ensure improvements are made.
We’re glad that John was able to step in and help improve things, but we completely understand that the overall experience left a negative first impression, and for that we sincerely apologise.
We would love the opportunity to discuss this further and make sure your next visit is seamless. Please feel free to reach out to 01257 266 001, and we’ll ensure everything is handled properly for your pick-up and future services.
Thank you again for your honest feedback — it’s invaluable in helping us improve.
Warm Regards
Nicole Butcher
Client Services Manager
Chorley Group
This is a incredible team
This is a incredible team, they are very helpful and have a very good service.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Chorley Group - Blackpool Nissan
Hi Jordison,
Thank you so much for your kind words! 🌟 We’re thrilled to hear you found our team helpful and our service top-notch. We’ll be sure to share your feedback with everyone — it’ll make their day!
If you ever need anything in the future, we’re always here to help. 🚗✨
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group
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