CHIP Reverse Mortgage Anmeldelser 2.296

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We were contacted by Agnes Letkemen just an hour after our first preliminary on-line enquiry and she was terrific answering our initial questions. We decided to pursue the matter further as my wife wa... Se mere

Bedømt til 5 ud af 5 stjerner

My mother and I dealt with Aaron Yanover and he was simply fantastic. He was always there when we had a question or concern. We cannot thank him enough for his professionalism and support during t... Se mere

Bedømt til 5 ud af 5 stjerner

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Se mere

Bedømt til 4 ud af 5 stjerner

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Se mere

Virksomhedsoplysninger

  1. Bank
  2. Økonomisk rådgiver
  3. Prioritetslånsmægler

Skrevet af virksomheden

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Skrevet af virksomheden

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Audra was so great and answered every…

Audra was so great and answered every question we had. She guided us all the way through. She was very professional and really knew her stuff. It made this process very painless for Valerie and myself. I just want to thank Audra and Home Equity Bank. It was a very good plan for us. Thankyou Equity Bank and Audra.

Sandy & Valerie

19. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Sandy,

Thank you for the 5-star review. We’re glad that Audra was professional and knowledgeable. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Aaron was wonderful to work with

Aaron was wonderful to work with, he was thorough, knowledgeable and kind.

16. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Suzette,

Thank you for the great review. We’re thrilled you enjoyed working with Aaron. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

The best support team!

The best support team!
thank You!

17. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Dimetrius.

Thank you for the great review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

The personal are great to work…

The personal are great to work with.This gives me the opportunity to stay in my home

15. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi George,

Thank you for the 5-star review. We’re glad you are able to stay in the home you love. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Neil was patient and made the best…

Neil was patient and made the best process easy to understand

16. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Joanne,

Thank you for the 5-star review. We’re glad Neil was patient and made the process easy to understand. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Excellent Service and Support

Our adviser, Neil Sharma, kept us informed every step along the way and did everything he did to help us with the process.

16. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Michael,

Thank you for the great review. We’re glad Neil kept you informed throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

the people I have delt with have been…

The people I have delt with have been amazingly helpful thank you everyone

14. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Sharon,

Thank you for the 5-star review .We’re thrilled you found our staff helpful. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Everyone we dealt with was great

Everyone we dealt with was great. Kyle Dykxhoorn was excellent helping us through the whole process. Helped us with our senior tech issues too. Thank you.

15. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Trish,

Thank you for the great review. We’re glad ou found Kyle helpful throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Teamwork

The team that I have worked with were very professional and friendly. Manasi the Mortgage Specialist was very pleasant to deal with. Thank you.

15. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Dawn,

Thank you for the 5-star review. We’re glad you found our team professional and friendly. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 2 ud af 5 stjerner

Unfair evaluation

At the last minute Equity bank decided to withhold $100,000 from the amount that was approved. This was because I had an arrears on my property tax amount that resulted from EMPAC backdating their assessment by 2 years. I could not pay the reassessed amount, but I did pay my monthly tax bill for 2 years after this exorbitant tax reassessment.
I explained all of this to the agent but his boss would not reconsider the $100,000 withholding.
So on a home valued at $1,840,000 I got a reverse mortgage payment of $200,000 which I think is very unfair.

14. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi George,
Thank you for your feedback. We truly appreciate your input, as it plays an important role in our commitment to delivering top-quality customer service. Your comments have been shared with the appropriate team. If you’d like to discuss this further, please don’t hesitate to contact us at wecare@heb.ca.

Bedømt til 5 ud af 5 stjerner

Useful means of raising equity

I would like to thank the team at Home Equity Bank, especially Adam Fotias, for helping me negotiate the loan process quickly and efficiently.
I would recommend the Home Equity Bank as an effective means of adding to your retirement resources.

10. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi J. Kauffman,

Thank you for the 5-star review. We’re glad you enjoyed working with Adam and would recommend us. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

to review the contract

was treated very well, comforting, I was making a good choice

6. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Yvonne,

Thank you for the great review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

The person who handled my application

The person who handled my application, Agnes, was great as were her communication skills and client focused demeanour.
She did her best to work toward our goal of obtaining the funding.
That being said this was a lengthy process , starting in mid September 2025 and ending January 13, 2026 with the funds being provided.
Despite a few setbacks, Agnes
pushed on to tackle any obstacle that we encountered.

I would definitely recommend Home Equity Bank to anyone that wants to obtain a chip mortgage.

13. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Lorelei,

Thank you for the 5-star review. We’re glad that Agnes was able to help you overcome all obstacles and that you would recommend HomeEquity Bank. Thanks for choosing us!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 3 ud af 5 stjerner

A Holiday Nightmare! Thank you for asking!

Thank you for asking. Initially all was progressing along, with the hopes of a fall start on our renovations. With an educated guess of 3-4 weeks to having money to start outside work in mind, it soon became a nightmare that finally finished, in early January 2026. Eight Weeks! Too late todo much of anything before or after the holidays. Your staff were very attentive as were our lawyers, but the 'legal team' seemed to cause all the delays by hunting down a 30+year old closed mortgage that needed to be discharged! Give me a Break! To boot, all legal expenses appear to be double of those quoted. Certainly not reasonable, Senior considerations! Sorry, but I feel I'm being generous with three stars over all. Two of them for the staff trying to cover up or help in other ways.

Thank You. The 'Ould' Folks

12. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi John,
Thank you for your feedback. We value your input, as it plays an important role in our commitment to delivering top-quality customer service. A complaint has been logged and a member of our Customer Care team will contact you to discuss your concerns.

Bedømt til 5 ud af 5 stjerner

Helpful, supportive guidance by Representative representative that helped us…

The representative that helped us through completing and submitting our application had a professional manner but also made us feel comfortable, answering all of our questions throughout the process. He encouraged us to ask questions and to not hesitate to connect with him as needed.

7. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Richard,

Thank you for the 5-star review. We’re glad that our staff was able to answer all of your questions and help you feel comfortable throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

My CHIP Experience -

I was pleasantly surprised to have such a great experience with the agent Adam Fotias to help me set up the CHIP account. He was patient with me - being 83 and very kind yet professional. Everyone was amazing especially Breanne Macleod and her team! Kudos to you all!!! A+++++++

12. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Doris,

Thank you for the great review. We’re thrilled you found Adam patient and professional. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

It was so easy

It was so easy! We uploaded our documents and signed at a local attorney's office.

5. januar 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Patricia,

Thank you for the great review. We’re glad that you found the process easy. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

My experience with CHIP Reverse…

My experience with CHIP Reverse Mortgages was very good. The staff were always available, answered questions and concerns promptly and
professionally. I would recommend anyone thinking of selling their home to downsize to check out this option.

12. januar 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Gail,

Thank you for the 5-star review. We’re glad that you found our staff helpful and professional. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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