CHIP Reverse Mortgage Anmeldelser 2.295

The process of arranging the reverse mortgage was straight forward, logical, and efficient.
All informations necessary to understand the legal and financial implications were clear.
Eric Pearson

my agent Gabriel was extremely helpful and he went above and beyond to help me out when I was a bit stressed about this decision

OUR COTACT PERSON ARAON WA.SVERY HELPFUT BUT NOT 100%.
your legal dept. was very good in picking in the fly shit out of the pepper and this added stress in proceeding with approval of our loan.

My dealings with Home Equity Bank and Chip Reverse Mortgage was a true learning experience. My initial contact was by phone, and immediately was contacted by Angela Lattuca, Mortgage Specialist. She was always there to answer my questions by phone or email. She was very pleasant to deal with and always helpful. Thanks Angela!

This was my first experience with CHIP and Mike Wells was of great assistance. His professionalism and patience went a long way to convince myself that this was the correct financial plan for me. It was a pleasure dealing with Mike.

Les Hurt

Hisham Abouraya, Mortgage Specialist at HomeEquity Bank is fantastic to deal with. He is both knowledgeable, efficient and friendly! It was a pleasure to deal with him!

Anthony Gitto and Steve Chubby made the process extremely easy and stress free. We appreciated their communication and expediency in getting things done.
Would highly recommend.

We are pleased with the simplicity of the reverse mortgage process, but also displeased in the lack of direct communication from Home Equity Bank (HEB). We received our funds 4 days early, but we were also led to believe that our existing mortgage would be paid off first. We received no communication from HEB welcoming us, or telling us that the reverse mortgage is in effect and the funds deposited in our account. We also did not receive any indication that it could take 10 to 15 days for our current mortgage to be paid out. Clear communication up front about all of this would have provided us some comfort and assurance. Logging into my bank and seeing that our mortgage still existed and the the bank says we still owe them $105,000, was somewhat frightening.

Very friendly and professional customer service , I was dealing with Mr. Hugh Anderson , he is a pro , answers all your concerns with patience , Highly recommended.

Had a great agent to work with, he went out of his way to accommodate my concerns.

I must say Agnes Letkeman is the best if I could give 10 stars I would. The communication between us was totally amazing she would call even though there was no change in our case. I have no words to express my gratitude towards her. She is the greatest thank you so much for her patience for every call for her understanding for the great person that she is.

We worked with two representatives.......our main representative was absent for a couple of weeks and the second representative exhibited the same professionalism as our main contact. Both were patient and courteous in handling our questions.

The process is slow. I am still not in receipt of my money. Perhaps you should delay the sending of the congratulations until after the process is complete.

The professional understanding of Ms. Sandeep and her customer care and the attention to details that explained everything

The agents were very helpful whenever I had any concern, they explained to me detaily.

very good people to deal with , communication with Mouhamad was excellent very much appreciate his patience and kindness

Dealing with Agnes was wonderful. She was very
helpful helping me thru the process and answering
all my questions

We found that Agnes Letkeman guiding us through the process of applying for our mortgage an excellent process. She was clear in the steps and our questions. She was very patient with us we never felt pressured from her and were comfortable every step of the way.