CheapOair.co.ukAnmeldelser 

Ja, you have lost a customer. Reason is simple. On your itinerary screen the crucial fact that online check in happens ON THE AIRLINE'S WEBSITE is missing. This cost me two hours today because it took my interpreter and I (as I am Deaf) could not get me checked in..the flight booking number was shown but was only ALPHABET, not numerics, and the call center agents continued to try to route our inquiry back and forth between CheapoAir & Wow. No one was willing to give me the crucial information that WOW's server was down so online check in was not even possible. I am fed up. I will go straight to the airline to buy instead. Zero help from you folks.
-- Antonia Lindsey, former customer
REGARDING YOUR REPLY, you are looking a the second booking. The first, of which I speak, was a flight from Amsterdam to Reykjavik, then on to SFO. Your condescending tone is further evidence of why I will no longer be using your services. Again...your error, and attitude has earned this. I booked through your company both times. Might want to assume the customer has a legitimate concern instead of turning things back on them. Or don"t. Play rhe numbers game disregarding the customer. Your business. It no longer concerns me because I am no longer your customer.
But about the point 'we see no evidence that you called'...go back up to my comments...I am DEAF. NO I CANNOT CALL FROM MY PHONE. CALLS CAME FROM MY COLLEAGUE, A DUTCH SUGN LANGUAGE INTERPRETER, because I cannot hear to interact via phone. So calls & numbers reagarding this situation were made on HER PHONE because she had to sign the information from your agent to me. I realize you are unaccustomed to how to include the Deaf among your customers. Yet we are here & do lots, LOTS of travelling so perhaps some better consultation on procedures that include us is in order. I am one of many international Deaf who work in a prifessiinal capacity worldwide. I know what companies I use & why and for what. I will no longer use yours. Because of the patronizing & unhelpful responses you show.

The alternate date and flights they offered were a great deal. The website and pay system worked perfectly. It's the second time that I buy flight tickets on this website and it's always been a good experience.

Couldn't get through with payment...was stock and timed out. This happened several times. Why can't I use your app ...or give me a new. That app worked good for me. That website is not working good. I'm a multi traveler going Europa ,US and Caribbean

I have pad experience 2 time
I call the customer service to make compline but still no body answer also yesterday day I pought my ticket but the flight I t has been canceled no body Compensation my money back so this last time to deal with your company I will till my fans about my silly problems to avoid your company

Fast and easy to use and navigate.
Excellent costumer service with nice and knowledgeable staff.
Highly recommended! 😀

When I couldn't make the booking on line and agent on the phone made the booking fore me.

Fast and efficient; offers many choices; overall, very satisfied.

Derrick was super efficient, kind, and went the extra mile. Excellent customer service and great salesman as well! He reassured me that 53 min layover time in Houston to make it to my connectimg flight was more than sufficient. And that is why I purchased the ticket. I am holding you to this! Good experience...

I’m not too happy with my dealings because on their website I get a very good deal on my flights but when I phoned them the price quoted was far higher than on the website. Although they say that the fare has changed within minutes but the same fare remains on their website for whole week even after I had booked my ticket at higher fare. I still need to know why I’m quoted a higher fare than the cheaper fare on your website?

Quick, reliable and efficient. Got a great deal to Johannesburg. Thank you, CheapOAir

User friendly
Quick response
Fast return confirmation email
Great prices

They were great. They went out of their way to understand the difficulty I was having booking my flight and gave me alternatives to help me. I appreciate their effort.

Ever since you did an update to the site, I lost all my travel information. I had to start all over. It’s very disappointing to go on my app and then get rerouted to the app?!

I am using Expedia now.

Easy, works good and fair...

website indicates free cancellation within 4 hours rep argued it didn't refused to refund 25pounds.2nd rep more helpful actually looked at the website and concurred. I cancelled flight told 2weeks for refund unacceptable as you take payment immediately an immediate refund should be possible