Order number 260400004. Stole our money! Beware! My husband and I purchased a 1966 bottle of Veuve Cliquot Grande Dame and a bottle of organic red wine. These were intended for my 60th birthday. At f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Finalement, après un échange téléphonique très cordial et sincère avec un responsable du site, il s'avère que le problème survenu soit d'ordre technique ou INFORMATIQUE...et que tout rentre dans l'o... Se mere
Virksomheden har svaret
Two cases of Bordeaux purchased in June 2018; no problems. Email received from Chateau re delivery; suggested due to hot weather better to wait until September; I agreed. Notified 4 Sep that purchase... Se mere
Virksomheden har svaret
Lorsque vous achetez des bouteilles de vins grand cru classé vous êtes en droit d'éxiger un service de qualité jusqu'au transport final. le vin a été expédié en point relai alors que l'adresse de liv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Chateau.com has selected some grand crus, great wines, rare vintages and old vintages, from the best of the vineyards. Discover another experience of the wine on Chateau.com !
Kontaktoplysninger
52 rue Clément Thomas, 33500, Libourne, Frankrig
- +33954286436
- contact@chateau.com
- chateau.com
3,2
Middel
188 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Snabb leverans
18. maj 2021
Delivered safely and in good order
21. april 2021
Top quality wines at a great price
Fantastic delivery! Very reasonably priced 24hr courier option. Chateau.com always has the widest range of choice on all wines and delivers exactly what is promised. Great service from a great company!
14. april 2021
Livraison un peu longue.....21 jours
21 Jours entre le jour de la commande et le jour de la livraison, je trouve un peu long, surtout en l'absence de réponse du service commercial.
Mais l'essentiel c'est d'avoir été livré correctement......
12. april 2021
everything OK
6. april 2021
Carlmagnus 2018: un grand merlot
Un super prix et une livraison parfaite pour un grand vin, merci
30. marts 2021
Besvarelse fra Chateau.com
Thank you Marcus for this 5 star review.
We are happy to have given you complete satisfaction.
Have a good tasting and see you soon.
The Chateau.com team
Everything was perfect. Wine were well preserved and as delicious as expected. The delivery and packaging was great.
Everything was perfect.
10. marts 2021
Besvarelse fra Chateau.com
Thank you Nicolas for this excellent evaluation.
We are delighted that you found the wines to your taste.
Have a good tasting and see you soon!
The Chateau.com team
Had what I needed
Had what I needed. Were quick to respond. Facilitated a smooth process including shipping to Hong Kong
10. marts 2021
Besvarelse fra Chateau.com
Thank you Gunther for this 5 star review.
We are happy to have given you complete satisfaction.
Have a good tasting!
The Chateau.com team
El producto correcto y en buen estado
El producto correcto y en buen estado. Bien protegido, y con un detalle. Se agradece
12. februar 2021
Besvarelse fra Chateau.com
Thank you Jose Montoya for this 5 star review.
We are pleased that you enjoyed your shopping experience with us.
We wish you an excellent tasting.
Thank you for your confidence and see you soon.
The Chateau.com team
Besvarelse fra Chateau.com
Thank you for this excellent comment.
We are happy to count you among our loyal customers!
Thank you for your confidence.
The Chateau.com team
Tout était parfait de l’emballage à la…
Tout était parfait de l’emballage à la livraison
8. februar 2021
Besvarelse fra Chateau.com
Merci Céline pour cet avis 5 étoiles !
Nous sommes heureux que votre expérience d'achat se soit parfaitement déroulée.
Bonne dégustation et à bientôt !
L'équipe Chateau.com
Besvarelse fra Chateau.com
Thank you for taking the time to write us this 5-star review.
We are glad that you enjoyed our shop and our services.
Enjoy your wine tasting and see you soon!
The Chateau.com team
Very securely well packaged delivery
Very securely well packaged delivery. Pretty quick as well.
4. februar 2021
Besvarelse fra Chateau.com
Thank you P vd Vaart for this 5 star review.
In order to guarantee the safety of the wines during transport, we only use high quality and 100% recyclable packaging.
We are happy to see that you have received your wines in perfect condition, and quickly.
Enjoy your wine tasting and see you soon!
The Chateau.com team
Really fast delivery thanks
4. februar 2021
Besvarelse fra Chateau.com
Thank you for taking the time to write us this 5-star review. We are delighted to know that we have given you complete satisfaction.
Enjoy your wine tasting and see you soon!
The Chateau.com team
Besvarelse fra Chateau.com
Thanks Oleksii for taking the time to write this 5-star review.
We are happy that you liked our selection of products and that your delivery went perfectly.
Thank you for your confidence.
Enjoy the tasting and see you soon!
The Chateau.com team
Really amazing service
Really amazing service. Good price and delivery fee. Fast delivery, great packaging and bottles in mint condition.
6 stars!
26. januar 2021
Besvarelse fra Chateau.com
Thank you Marc for this 5-star review!
We are happy to have been able to meet all your expectations.
Thank you for your trust and see you soon!
The Chateau.com Team
Seamless as always
25. januar 2021
Besvarelse fra Chateau.com
Thank you for taking the time to leave us this 5-star review. We are happy to have been able to meet all your expectations.
Thank you for your trust and see you soon.
The Chateau.com team
Brilliant service
Brilliant service, it was a little delayed but I’m sure that was just because it was stuck because of Brexit. Still 5 stars ⭐️ for packaging and experience. Will be buying from them again.
19. januar 2021
Besvarelse fra Chateau.com
Thanks Nathan for the 5 star review!
We are happy to see that we managed to bring you full satisfaction.
Indeed, like many other companies, we are currently experiencing some delivery time problems due to Brexit. Let's hope that everything will soon be back to normal.
We wish you a happy new year 2021 and an excellent tasting.
Thank you for your confidence.
The Chateau.com team
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