Order number 260400004. Stole our money! Beware! My husband and I purchased a 1966 bottle of Veuve Cliquot Grande Dame and a bottle of organic red wine. These were intended for my 60th birthday. At f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Finalement, après un échange téléphonique très cordial et sincère avec un responsable du site, il s'avère que le problème survenu soit d'ordre technique ou INFORMATIQUE...et que tout rentre dans l'o... Se mere
Virksomheden har svaret
Two cases of Bordeaux purchased in June 2018; no problems. Email received from Chateau re delivery; suggested due to hot weather better to wait until September; I agreed. Notified 4 Sep that purchase... Se mere
Virksomheden har svaret
Lorsque vous achetez des bouteilles de vins grand cru classé vous êtes en droit d'éxiger un service de qualité jusqu'au transport final. le vin a été expédié en point relai alors que l'adresse de liv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Chateau.com has selected some grand crus, great wines, rare vintages and old vintages, from the best of the vineyards. Discover another experience of the wine on Chateau.com !
Kontaktoplysninger
52 rue Clément Thomas, 33500, Libourne, Frankrig
- +33954286436
- contact@chateau.com
- chateau.com
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Ordered recently some cases of wine; all went well. Friendly and polite communication. To recommend.
The wine was very securely packaged and…
The wine was very securely packaged and arrived with the dates at checkout. I would definitely use them again for special gifts.
French wine made simple
The site is extremely user friendly, prices are reasonable,delivery times make sense and packaging was super safe 👏👏👏
Fast delivery and kind reply
Perfect service
Excellent price, super fast delivery to Germany, great product, just no issues!
Great service and great products. Fully satisfied
Great quality of the products and great advises from the Chateau team. I am fully satisfied and 100% recommend Chateau.com.
Good job
Good service, good packaging, fast shipping. Items compliant to the order (but didn’t open the bottles yet). Everything ok. Good job. Thanks.
professional help with valuable rare wine
My request was proceeded very quickly and professionaly
For the Chateau Tangariro New Zealand
For the Chateau Tangariro New Zealand, it is very famous however there are some few things need improving: I understand there such a time however something should not be an excuse, it was bad service.
We arrive at the hotel on 16th July waiting on the queue at the reception because only one computer was working, we stood there waiting.
1- The lounge was nice atmosphere, the live piano music was playing for couple hours, that was relaxing in the evening after a long day at the mountain and walking 👍
2- The Inside of the hotel is dated need some cleaning done or fresh paint. The woman toilets at the lounge were filthy 👎🏼
3- The swimming pool is ok. But the sona room need some TLC, we could feel the draft came from the outside, so it was cold drafted 👎🏼
4- Inside the bedroom: the bed is king side, it was nice comfortable and big .
Inside the bathroom the soap, shampoo and conditioner, shower caps, ear cotton buds were provided, however there were no toothpaste and toothbrush (small size should provided for the guest) just bad behaviour/service. 👎🏼
6- Inside the bed room; the tea and coffee were provided, the jug was provided but there were no water inside the fridge. It won’t cost the arms and legs for a couple of 500ml water bottles from countdown. 👎
8- The chateau provided us the milk inside the fridge. But we were scared to use it. The 500ml was inside the fridge was opened and was put inside the 2litre milk, look like it was left over from something.
It is not professional.👎
Suggestion: For the 500ml should be put in a glass bottle name and date would be nice and more professional.
9- The noise came from the small fridge Inside the bedroom was noisy I could not sleep. 👎
10- The Ruapahu Signature restaurant:
We order 1 lamb shank and 1 beef dish. The lamb shank was very nice but the beef dish was very chewy however they replaced with salmon instead. The chef need improving with some creative idea 3 dished we had were provided the same cooked vegetables. 👌
11- The continental breakfast was very nice. 👍
I think it is not worth for us paying $470/night for 2 people.
Hope to see it improving.
Overall we rate this place ⭐️⭐️⭐️
Excellent service
Top service
Top service, quick delivery, nice gift wrapping, sefe packaging. one point of advise: the difference between the advertised price and the price+packaging+transport+TVA could be more clear prior to buyng.
Thank you very much.
Thank you very much for your quick reply and I understand everything.
I can highly recommend this website to buy wine; quick response, great list and prices.

Besvarelse fra Chateau.com
Bon site
Bon site, bonne communication, dommage que le stock n'ait pas été tenu précisément à jour.
tres magnifique
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