Chamelo Anmeldelser 443

I ordered my sunglasses on express delivery (3-4 days) and therefore paid extra about 40€. One week later they are not even shipped and customer service does not reply to any messages. Feels a bit like scam, I wonder if they will ever arrive

Very good customer service. Very satisfied with their response times and overall customer satisfaction. Would order again!

Közel egy hónapja várok a szemüvegre, “nincs készleten”. Közben kaptam ígéretet, hogy válasszak másikat, megtörtént de azóta sem küldik, sőt, kaptam különbözet kifizetésére számlát. Nem hogy kompenzáció nincs, még az ígéret beváltása is vicc egyelőre! Kérném a tulajdonosok közvetlenül keressenek fel, mert ez így nagyon nem tetszik! Máshol is elkölthettem volna a szemüveg árát, eddig ez hatalmas csalódás!!!

I am very dissatisfied with the customer service. I ordered a pair of cycling glasses, and nowhere on the website was it mentioned that the item was out of stock or unavailable. Payment was processed immediately, and the shipment was supposed to take place within a few days.

Then, out of nowhere, I received an email saying the delivery would be delayed, with absolutely no indication of how long the delay would be. I contacted customer service, only to receive another vague and generic response… Lots of words, but no concrete information.

At this point, it is completely unclear whether the glasses will even be shipped at all. Very disappointing experience.

Company founder reached out to me ‘wanting to make it right’; however, I have yet to hear back from them once I had replied. That was September 2025.

Bonjour à tous,
J’aurais dû lire ces avis avant de passer commande.
Commande faite le 29 mars pour un article en stock et depuis rien et on me mène en bateau depuis.
J’ai demandé le remboursement. Je l’aurais soit disant sur mon compte dans les 15 jours ouvrés (pourquoi si long ?). Je n’y crois plus.
Fuyez ! Achetez Oakley ou ekoi pour le cyclisme.
Alban

I can’t judge the product quality—I ordered on February 3rd and it still hasn’t been shipped…
It’s unacceptable given the price… if you can’t handle the volume of orders, you should take on fewer.

I am trying to retun the product but the're not even responding to my emails properly and insisting to keep the product which i didn't like much. Its a worst customer service i ever seen till now. They don't even have a phone support

Don’t like the delay in the order and the status update for when it was being shipped out

Placed an order on 22nd March for new glasses with color changing lenses. Today is 14th April and the order isn't even shipped. I constantly write him and receive the same answer "sorry, anticipate to ship soon, blabla". But they charged me full price immediately though

2 weeks have passed and I just have sent over 20 messages to them over social media and email and I know they have seen them, they have not replied to me once. I am appalled at the fact that this has turned out to be a scam and they have taken my money like this. They have been promoting themselves with all these celebrities and influencers to show they are a solid company and sadly this is not the case !!

3 semaines après ma commande j’ai toujours rien reçu et aucun numéro de livraison.
Pas de réponse depuis plus d’une semaine a mes mails.
La pire expérience d’achat en ligne jamais vécu pourtant l’argent a bien été débité des le premier jour.

Iv ordered pair of aura glasses a month a go but no received tracking number or any updates up to now i emailed chamelo customer service a few times but no replies, i hope its not a scam

Can not use offer codes
After 25 days no shipping info, no product dispatch, no money back
No shipping date or product ETA
Too many spams

I ordered the product on 16th March, and it has been 25days, but still no sign of delivery!!!!??????. Everytime i asked, customer support mentioned "we are doing everything to ship your product as soon as possible" OR "getting your order ready to be shipped"
????!!!!

Empty promise every time, and no specific target date given. If there is no way to fulfill the order, not sure why the team is listing it on their store.

Nicht empfehlenswert, keine Lieferung

Kundensupport schleppend, keine Info wann Lieferung erfolgt. Man wird vertröstet und hingehalten. Zum Glück hat der PayPal Käuferschutz umgehend das Geld zurück erstattet. Das sagt ja so einiges aus. Ich kann nur abraten hier zu bestellen.

Pearhaps shiiping metod

I placed an order by accident and wanted to cancel it immediately, but I didn't find an option to cancel the order. There was no response on the phone number listed. I sent an email, got a response but waiting for order to be cancelled.

DISCOUNT OFFERS WERE HARD TO USE AND WERE TOO LOW TO BE OF ANY USE

I had no place to put the shipping data. I'm worried because I need to put the address to be able to receive my order