CertaPro Painters Anmeldelser 

Hat soda pro out here to float and texture a wall. They assured me that they would be able to match my texture. Not only did they not put any containment up to control the dust in my entire home was just covered and dust, but they couldn't even match the texture. A 2-day job turned into a 3-day job. Ended up having to fire them because they were not doing the job right? They were using the incorrect air compressor for my type of texture. They didn't even know what type of texture I had because they kept looking at the walls trying to figure it out. They kept telling me oh we have to lightly sand it and then paint it and it will match your other walls. You don't sand down orange peel. The texturing was so thick. It looked like ice crystals on my wall corporate they're a joke. They don't get involved in their franchise issues. And even though I fired them before, they could do any more damage to my wall, I had to still pay them half of their money. They wouldn't even agree to having me just pay for their material. Had to pay extra money to have a different company come out to correct their work And when they found that out they didn't believe that I had someone come out to fix their work. Terrible company would not recommend them

If I could give zero stars, I would. Here's my experience. They performed the sloppiest home exterior paint job that I have ever seen with streaks and running droplets of paint as evidence. In the process they managed to etch a glass window, leave paint on the concrete, shingles, windows, window screens, door sills, door handles, light fixtures, concrete and brick. The doors were sealed shut with paint which has already started to peel with normal opening and closing of the door. Their warranty is useless. I would never ever have certapro back to my house or advise anyone reading this to use them to paint a rock. Whatever damage they do to your home, they will not fix it or cover the costs. You will spend your time and your hard earned money in repairs of items that were not broken before they showed up and cleaning up their mess after they leave. Buyer beware. Certapro is a scam.

Crew was late and left immediately to "get material" for job; i.e. rolls of plastic and tape. One stayed to mask and then sat waiting for hours for someone to return with their sprayer. Finally, at 5pm they told us the sprayer was still "on the way" and asked to return the next day. We agreed to 9am. By 10:00 they were no show. I called and was told another 30 minutes. This is how the whole job went - more excuses than work. The final result of spray painting our basement ceiling was poor quality with lots of missed spots. When they removed tape from sheetrock, they tore the paper off the sheetrock. My wife re-painted most of it by hand. We didn't want them back in our house.

Certapro Painters Franchise In Litchfield Park, Az owned by Nathan & Jen Marmor. Actually should not get any stars. The Lack of Preparation on the job, one coat used in some areas, holes, cracks and some areas not scraped. Deviation from the quote and the original contract that their sales team Chris Stilwell wrote up. Area to be cleaned up daily was not we had to pick up, razor blades, cigarette butts, paper and plastic in the pool, empty beer cans wrapped in paper his was a daily occurrence. Pool equipment and windows so much over spray was to be covered. Insufficient work force job was promised 5-6 days but took nine days and 4 of the 9 days one guy only for a two story 3939 sq ft home and could not speak English sure they were hired in the Parking lot somewhere. We were even told by owner shame you don’t know Spanish. Failure to address repairs, cracks, holes, peeling paint, broken garage door glass panels, dying plants and trees, over spray but did fix rook tiles they broke we had pictures before the painters started. Day 8 the owner of the franchise pressuring us he wants his payment before the job is even done or we walk the property to address issues. We were turned over to a lien service but we had paid the company with a cashiers check and the lien company perplexed on why. Please don’t use Certapro Painters especially this Franchise company. The people coming to your home are not Licensed, bonded or insured they work under the owners License. Be very careful we have lots of video and documentation.

Below is my original review. They reviewed the color issue and decided to repaint with the correct color.

Several problems.
1. We match colors. No. My house was desert sand. They matched to a new down spout and the result was a yellow house. Their answer: it is Sherwin Williams paint and it is an exact match. I have an ugly yellow house. I will need to get the front of the house painted again.
2. I pointed out where old paint was peeling. They did not scrap the old paint. They put caulk over it. After 2 weeks the old cracks are visible.
3. They dumped some of the clean up water on the grass in several location and into the storm drain. To be fair, only one area of the grass has died.
They were fast and relatively inexpensive and is was a lot of work. In general the painting was ok.
Get what you pay for.

CertaPro staff did a great job. Rodney & Efren were on time and very friendly and skilled painters. They did above and beyond our expectations and they are very reasonable. I highly recommend this company!

I was 100% satisfied with the work done on the railing of my deck. In his initial visit, Nikk Perez listened carefully, saw immediately what needed to be done and gave me a quote right in line with what I expected. They were on time, had all the tools and materials needed and produced a result that far surpassed what would rate a 'satisfactory.' I will use this service again with no reservation, and will recommend them to anyone.

Horrible... just horrible experience with this company. They didn't paint where the job (a copy which I had received) specifically told them to paint, so only half our house was painted, even though we paid for the job as specified. They were incredibly dirty and sloppy. It was a brand new house, and the stopped paint on my new tile and all over my towel bars, bathtub, and appliances. It's still there because I'm scared to clean my new stainless steel appliances with harsh chemicals to get it off. So, those gray-paint fingerprints are a forever reminder of how disrespectful they were to my home. Even tho the company promised their workers would wear booties, they painted in big black work boots that were spattered with paint from previous jobs and dirty from walking around outside. I contacted the company to complain and was told that I'd be penalized if I didn't pay the bill immediately.. so I paid it, but lesson learned... I will never, ever use CertaPro Painters again, nor will I ever recommend them... totally negative experience all the way around.

The level of detail and care that was taken on my project was excellent! 100% recommend!

It was a pleasure working with CertaPro.
The crew was always on time and very friendly and helpful. They did above and beyond to make me happy and they are very reasonable. I highly recommend this company!

I hired CertaPro painters of Morristown NJ for my outside house painting in June 2023. In the contract they were suppose to do the prep work, sanding and caulking before the paint job. They didn't do any of those things only the paint job, now the paint is peeling. I made a compaint to the owner Mr Richard Webber and he didn't even bother to look at the Unsatisfied work that his company did. Even though I was not happy with the work that CertaPro did, I paid the final payment the day they finished the job in June 2023. They lost that check (Final payment from June). The owner call me on OCT 23 2023 and told me to give another check since they lost the first one, I gave another check and confirmed with the owner in Oct. 2023. He send me a text saying that he received the check and cashed it in Oct. 2023. I thought everything was done but Richard Webber filed a case against me on Dec 20, 2023 stating that I did not make the final payment. I have proof from texts and bank statements that stated I paid the final amount TWICE and Richard even texted me and said he cashed the check. BE CAREFUL with CertaPro painters of MORRISTOWN NJ and the owner Mr Richard Webber. They did a very bad job in painting and they do a terrible job in handling the money. BEWARE OF THIS COMPANY.

started work around noon both days. then attempted to paint exterior after dark. i asked them to stop and start again the next day.2nd day,started late.i couldnt view the work as it was dark.scheduled 3 times to return (3rd time)to review work. either didnt show or was very late.finally came out to review/finish.i was frustrated that almost 2 weeks had gone by and mistakes were finally getting handled.paid them,wanted it over and done. cleaning my gutters a few days ago,more paint on siding i couldnt see previous,didnt replace all of the screws on my downspouts.damaged vinyl siding.very tardy,sloppy work

Certapro just completed our painting project.They finished 3 rooms in 1.5 days.This company in Syracuse NY is excellent. The workers were on time and polite.They cleaned up everthing after and put back all the items that were moved/I would highly recommend Certapro painters

If you like constant excuses and issues this is the company for you! By the end of our project with them, we decided it was best for us to try to hire someone else or fix all the issues they left behind ourselves. We just didn't want to deal with Jason anymore.

They never answer the phone. Always late. They are busy at “other jobs”. My $13,000 job was not good enough. Lied repeatedly. Painting was done less than a year ago and paint is peeling off doors. It eas peeling the week after they left. They never cleaned paint off door brass. I had to call over and over for them to come back to complete job. When they did come back, they were rude to me and complained to me about having to come back. I’ve owned my home for 32 years, I’ve worked with many different contractors. All were good or excellent. CertaPro was awful to deal with. Took my money and lied.

I PAID THIS COMPANY $4000! I ASKED SPECIFICALLY IF THEY WERE GOING TO DO CERTAIN THINGS & COLIN SAID YES! HE TOTALLY LIED & DID NONE OF IT! THEY PAINTED OVER MY FAUCET WHICH I DIDN'T KNOW! I'M DISABLED! MY FAUCET WON'T WORK! I ASKED THEM TO FIX IT! THEY IGNORED ME! WOULD NEVER RECOMMEND THIS COMPANY!! TOTALLY DISHONEST!!

We hired CertaPro of Hunterdon County, NJ to paint several rooms in November 2022. The job included removing wallpaper from 2 bathrooms, and then painting the wall. For the most part, the painting was well done. No complaints. However, one bathroom, where the wallpaper was removed, the paint started to peel away from the wall in several places within a few days. We reached out to CertaPro of Hunterdon County to explain the problem with the hope they would come back out and fix the problem. It took several attempt to get a response, but finally they responded. After checking out the paint job, they scheduled someone to come back out to fix. When he was done, within 2 days, the paint was peeling off the wall again, only this time it was worse. I called them back to tell them what had happened, and they refused to come back to fix the problem and stopped returning calls. I still needed the problem fixed, so i called another painter. His assessment was that the glue from the wallpaper was not correctly removed and that an oil-based primer was necessary before painting the walls. He said the glue literally eats away at the paint. The bathroom was then properly primed and painted and the peeling of the paint has not re-occurred. Stay away from this CertaPro franchise for the reason their salesperson and owner displayed awful customer service. What a huge disappointment. Don't make the same mistake.

Just had them finish painting a 2 bedroom house. The 1st day of the job, 4 painters showed up @ 8:00AM. We were pleased with their progress. T-W-Th-F, showed up @ 7:30AM. Those days only 2 men showed up each day. Because there were only 2 men (different men each day - all subcontractors) they ended up working until 6:00PM. The lack of workers caused the job to last 1 week (thankfully it's a small 2 bedroom house in a 55+ development - I hate to think how long it would take to do a 4-5 bedroom house). Also, the paint job wasn't that great, they tore off the toilet paper holder & towel rack in one bathroom, & removed picture hangers where we wanted pictures rehung (we were purposely told to leave them in place). Since we made sure that one of us was always here with them, we spent alot of time just sitting around for 5 days! I will never use them again & will never recommend them to anyone!! Even though subcontractors did the work, I totally blame Certa for not having enough workers on board & not keeping tabs on the quality of work & never talking to us during the process. However, you better believe that they sent an email with our final bill before the painters left on the last day. M. MacDonald - Wilmington, DE

They did a good job on painting our offices on our building. The communication was not too good since the guys didn't speak much english and I was not arround to help but overall did a good job.

I called to see if Certa Pro did wallpaper installation. They put me on hold. Came back ans said yes. I scheduled an appointment. An hour before the estimatator called and said they don't do wallpaper. Wasted my time.