Received an email saying I sent someone a gift card. I didn't. On the phone with my bank about this fraudulent transaction. I didn't click on any links in the email to be safe. Gift card went to Luc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a £30 PSN gift card took 3 hours to be emailed to me. In today's day and age that is an appalling time frame for a digital give card. Other online providers are much quicker with some codes I'... Se mere
Virksomheden har svaret
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Se mere
Virksomheden har svaret
Left a review and was asked to respond to email , did so and still not heard a word back. Disgusting customer service and basically stole £50 from me as gift card still not working????!!
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Kontaktoplysninger
Middle Street 129, 04101, Portland, USA
- cashstar.com
1,2
Dårlig
754 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD74JXHT
Je souhaite un remboursement.
ARNAQUE
10. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Bonjour Angelina,
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte PSN et comprenons votre demande de remboursement. Afin de pouvoir examiner votre dossier et vous aider, merci de vérifier votre boîte mail pour un message de noreply.notifications@trustpilot.com
—nous vous avons contacté pour obtenir plus d’informations.
Maurice V.
Team Cashstar
**MISE À JOUR DE CASHSTAR 11/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
sito pessimo
sito pessimo, acquistato una gift card da 20 euro, e subito dopo che me li hanno sottratti mi arriva una email che mi avvisa che non è stato possibile elaborare l'ordine e che avrei ricevuto un rimborso, inutile aggiungere che il rimborso non è mai stato effettuato.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Ciao Fabio,
Grazie per aver condiviso la sua esperienza. Ci dispiace sapere delle difficoltà riscontrate con il suo ordine e del rimborso non ancora ricevuto. Per poterla assistere al meglio, la invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com, tramite il quale le richiederemo ulteriori informazioni necessarie a risolvere la situazione.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 11/09/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar
SCAM
Bought 2 500 dollar roblox giftcards for my friends. Complete bullshit. No conformation email or anything. Contacted support, they said they’ll refund within 24-48 hours. It has been 4 days and still nothing. They told me to contact my bank, which I did, and they said that the transaction already went through. It says error when purchasing, and it dosen’t even show up in the orders section in CashStar! This is a complete scam!
2. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Zeke,
Hi there, thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you've had with your Roblox gift card purchase and the delay in receiving your refund. We understand how frustrating it must be not to receive a confirmation email or see the order in your account, especially after contacting support and your bank. To help us investigate this further and assist you directly, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more information. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/10/2025:**
Hello Zeke, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
blocked them from using credit card
blocked them from using credit card - scammers
8. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Lois,
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it must be to feel blocked from using your credit card. We take these concerns seriously and would like to look into this further to help resolve the issue. Please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make things right.
Warm regards,
Josh R.
CashStar Team.
Unresponsive Customer Service and Payment Issues
I reached out to customer support multiple times and didn't received a response for days. Every payment method I tried for buying a gift card was canceled without explanation. I ended up having to buy a gift card from Amazon, and it worked perfectly fine. This was a frustrating experience. I hope I won’t be using this service again.
5. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Mihran,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you had with your payment attempts and the delay in receiving support. To better assist, please check for a message from noreply.notifications@trustpilot.com, where we’ve requested more details so we can review this matter directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/09/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD79R68J
Je souhaite un remboursement.
23. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Cher Cris, merci d’avoir partagé votre avis. Nous comprenons votre inquiétude concernant la non-réception de votre carte PSN et l’absence de remboursement, et nous regrettons la gêne occasionnée. Afin de pouvoir vous aider, nous avons demandé des informations supplémentaires par e-mail depuis noreply.notifications@trustpilot.com
. Merci de vérifier votre boîte de réception et de nous répondre afin que nous puissions examiner votre commande et trouver rapidement une solution.
Josh R.
CashStar Team.
**MISE À JOUR DE CASHSTAR 25/08/2025**
Bonjour Cris, merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Cordialement,
Josh R.
CashStar Team.
It took 2 hours which is really nice and got my gift card
It took 2 hours which is really nice delivery, i got awarded gift card as promised, its worth it.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Luka,
Thank you for your positive feedback! We’re glad to hear you received your gift card promptly and as promised. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Regards,
Maurice V.
CashStar Team.
Paid for 2 playstation cards at 60€
Paid for 2 playstation cards at 60€, cashstar wrote me an email saying there was an error and I still haven't been refund! Is this a scam?
13. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Lucas,
Thank you for sharing your feedback. We’re sorry to hear about the trouble with your PlayStation card order and the refund delay. To assist you further, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can review your case promptly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/15/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
BOOTS eGIFT CARD
BOOTS eGIFT CARD - Links don't work, unable to access or get any help, has been going on for MONTHS
UPDATE: 18/08/2025 Cashstar no email has been received and the telephone number provided just goes to a voicemail saying 'we are closed' . I will await your prompt response.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Thorburn,
We’re sorry to hear about the ongoing difficulties you’ve experienced with accessing your BOOTS eGift Card and the frustration of not being able to get assistance for months. Please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out to gather your details so we can look into this further and work toward a resolution.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 08/17/2025:**
Hello Thorburn, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
Do not use! Cheats!
I would likento give them a zero. This is a scam company. I went to crate and barrels website to buy a gift card and that took me to cash star. As stated by multiple reviewers, the transaction failed and the company is yet to return my money. Finding their number is very difficult. Once I did, they told me that I would be refunded within 24 to 4 8 hours becasue the transaction took failed. It's been 4 days, they have not yet refunded anything.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Swati,
We’re sorry to hear about the difficulties you experienced when trying to purchase a gift card through the Crate and Barrel website and the frustration caused by not yet receiving your refund. We understand you mentioned being told the funds would be returned within 24–48 hours after the transaction failed, but that it’s now been four days without a refund. Please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details so we can investigate this further and work toward resolving the matter for you.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 08/12/2025:**
Hello Swati, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Disappearing funds!
Got a £284 TUI giftcard through my work Achievers scheme - tried to use it against my only TUI holiday booking. It hasn't worked - TUI have not received the funds. I raised a complaint through Cashstar and they say it has been redeemed.
I would avoid.
3. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Y.Simms,
We’re sorry to hear about your experience with your £284 TUI gift card not working as expected and understand how frustrating this must be, especially with your holiday booking. We see that you mentioned raising a complaint with us and being advised that the card was redeemed, but we’d like to look into this further. Please check for an email from noreply.notifications@trustpilot.com, as we’ve requested some additional information to help us investigate and work toward a resolution for you.
Warm regards,
Josh R.
CashStar Team.
Need a Refund
I would highly appreciate it if i can get a refund i brought a 75 USD roblox card on the site
And haven’t received a code and it’s been hrs
Still waiting for a refund or a code for what i paid for my order number CNPZD7GWWKY
I will never purchase without reading the reviews, atleast ive learned my lesson.
still never got my refund 3 days later, when i try calling the support number all they say every 2 minutes is "We apologize for the delay we will be with you shortly." complete bullshit. 75$ Gone to waste
3. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello there,
Thank you for sharing your feedback. We’re sorry to hear you haven’t received your Roblox code and understand how frustrating this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather the necessary details to resolve this matter.
Maurice V.
Cashstar team.
**UPDATE FROM CASHSTAR 08/12/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Cashstar team.
Hallo 👋
Hallo 👋
Ich habe eine 20 guthabenkarte kaufen wollen und als ich auf bezahlen gedrückt habe wurde das geld von meinem konto abgezogen aber dann stand dort Zahlung konnte nicht bearbeitet werden.
Mein geld ist weg und die Guthabenkarte habe ich nie bekommen.
Habe mich schon per mail an das Unternehmen gewendet aber bisher kam nichts......
Am besten bei diesem Unternehmen aufpassen da ich schon mehrere solche Bewertungen gesehen habe : (
7. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Vielen Dank für Ihre Bewertung und dass Sie uns auf dieses Problem aufmerksam machen. Es tut uns leid zu hören, dass Ihre Zahlung abgebucht, aber die Guthabenkarte nicht zugestellt wurde. Bitte überprüfen Sie Ihre E-Mails auf eine Nachricht von noreply.notifications@trustpilot.com, da wir weitere Informationen von Ihnen benötigen, um Ihnen schnellstmöglich weiterhelfen zu können.
Maurice V.
Cashstar team.
DA DENUNCIA
Non è possibile essere truffati dal sito della playstation, è una vergogna, ho acquistato 150€ di buono regalo, non spiccioli... e adesso leggo queste recensioni, mandate il codice prima che parte una denuncia.
non ho letto una recensione positiva, mi chiedo se qualcuno effettivamente abbia mai ricevuto un codice... incredibile che un azienda come playstation metta sul proprio sito un collegamento a dei truffatori come voi
AGGIORNAMENTO 12/08/2025
L'ASSISTENZA CLIENTI RISPONDE OGNI 24H, mi fanno sempre la stessa domanda, del codice e del rimborso nemmeno l'ombra, siete dei truffatori ho già contattato il mio avvocato per denunciarvi.
AGGIORNAMENTO 26/08/2025
ALLA FINE OGGI HO RICEVUTO IL MIO RIMBORSO, DOPO AVER CHIAMATO A DUBLINO, PARLATO PER UNA SETTIMANA TRAMITE EMAIL CON 1 RISPOSTA AL GIORNO... ESPERIENZA DA NON RIPETERE
8. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Ciao Giovanni,
Grazie per aver condiviso la sua recensione. Ci dispiace per le preoccupazioni espresse e comprendiamo l’importanza di ricevere il codice acquistato. La invitiamo a controllare un’email da noreply.notifications@trustpilot.com, dove abbiamo richiesto ulteriori informazioni per poterla assistere al meglio.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 08/12/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar.
n°CND6EBHBFV. 1 étoile et encore
n°CND6EBHBFV.
Bonjour, je me permet de vous écrire car hier j'ai acheté une carte psn d'une valeur de 20 euros, malgré le fait que j'ai payé et malgré les mail de confirmation de ma commande, je n'ai en AUCUN CAS reçu le code de ma carte.
Vous m'avez envoyé un mail pour me dire que ma commande n'est pas passé et que je serai remboursé. Malgré cela je n'ai toujours pas été remboursé.
J'attends des explications de votre part, dans le cas contraire j'engagerai des poursuites à votre encontre.
Merci et bonne journée.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Bonjour, merci d’avoir partagé votre expérience. Nous sommes désolés pour les désagréments rencontrés concernant votre commande et votre remboursement. Afin de pouvoir examiner votre dossier et vous aider davantage, merci de vérifier vos e-mails pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de recueillir plus d’informations.
Maurice V.
Équipe Cashstar.
**MISE À JOUR DE CASHSTAR 08/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
Money held hostage and ignored by customer support
Their PlayStation gift card service was not working: when I tried to pay, I got an error saying the payment had been refused. I tried four times using two different payment methods, thinking that my payments were BEING REFUSED as the error told me. In reality CashStar has actually reserved money on my credit card and paypal account for gift cards I will never receive (and don't want anymore, CashStar I want you to cancel the pending charges).
The worst part though is how this situation was handled by CashStar.
First of all, CashStar customer support is only reachable by submitting a form on their platform (from the Netherlands at least). There is no phone number, e-mail or chat option. You don't even get a confirmation e-mail when you submit the form.
Second, they just simply do not respond. I have not received any kind of reaction to my two messages. I think they are just letting the pending charges expire, which means I am missing 4x 60 euros of spendable income for as long as that takes. Incredibly LAZY handling of this problem. The least you can do is send me a message informing me and CashStar is either too lazy or too incompetent to manage even that.
I will never buy a PlayStation gift card again as long as CashStar is the company handling them. Or any other giftcard managed by CashStar.
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Anoniem,
Thank you for sharing your feedback. We’re sorry to hear about your experience with your PlayStation gift card purchase attempts and the difficulty reaching our support team. To assist you further, please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request more information so we can look into this matter directly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/12/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
I made an order of $449 gift card and…
I made an order 8/3 of $449 gift card and said unable to process order, it’s been a week and still no refund from them.
My order number #CNPZD7R9TA4. RESOLVE THIS NON SENSE
Update: I received my refund today 8/9
2. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Nataly,
Thank you for sharing your feedback. We’re sorry to hear about the issue with your order and the delay in receiving your refund. We’d like to look into this further. Please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request additional details so we can assist you directly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/09/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
❌ Terrible Service – Money Taken, No Gift Card Received!
I purchased a gift card through CashStar and the amount was immediately deducted from my bank account. However, I received a message saying: "Unable to process your order", and I never received the gift card or any clear explanation.
I tried to contact their customer support, but got no response. There’s no proper way to track the order status, and the lack of communication is extremely frustrating.
This is completely unprofessional and unacceptable. A company handling digital payments should have a much better system in place to protect customers and respond to issues.
I do not recommend using CashStar at all. If I don’t get a resolution soon, I will dispute the charge with my bank.
⚠️ Please be careful — avoid using this service until they fix these major problems and start respecting customer trust.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello,
Thank you for sharing your review. We're very sorry to hear about your experience with your gift card order, including the charge to your account, the error message you received, and the difficulty reaching our support team. We understand how frustrating this must be and take your concerns seriously. To better assist you, we’ve requested more information via an email from noreply.notifications@trustpilot.com. Once we receive your details, we’ll gladly look into this further and work toward a resolution. We truly appreciate your patience and the opportunity to make things right.
Warm Regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 08/10/2025:**
Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
I would highly appreciate it if i can…
I would highly appreciate it if i can get a refund i brought a 150 roblox card on the site
And haven’t received a code and it’s been hrs
Still waiting for a refund or a code for what i paid for my order number CNPZD7R8XPB
I got my refund back after two days thank you so i will give it 3 stars im aware now that i won’t just go purchasing without reading reviews first
2. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello there,
Thank you for your review, and we're sorry to hear you haven't received your Roblox gift card. We understand how important timely delivery is and want to make this right. Please check for a message from noreply.notifications@trustpilot.com, as we've reached out to request more information so we can look into your order and assist you further.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 08/07/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Payment Rejected
Huge risk of payment declining and not refunding you for a 1-2 week period - approach with caution!
As someone residing in the US with multiple different US based payment methods, every single one of them was declined. Rather than receive help from support, you'll simply be shooed off and told they have no details and to just buy a physical plastic card elsewhere. Their "response" to this review was just the exact same copy-pasted message, only from a different name. I have never experienced as awful of service as I have with CashStar and recommend nobody to purchase from them unless they get their act together - 2 stars only because they don't outright take your money and refuse to give it back.
They don't seem to want to provide the customer service at all, so why should you do business with them? What is going on in this company?
3. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Ryan,
Thank you for your feedback. We're sorry to hear about the trouble you experienced with payment processing and that your concerns weren’t resolved to your satisfaction. This is not the experience we want for our customers. To better assist you, please check for an email from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can look into this further.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 08/07/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.