Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesn’t work with the message “cannot display card at the moment” if it’s an issue on the compa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... Se mere
Virksomheden har svaret
Unfortunately, Sephora uses Cash Star for online gift cards. I tried to purchase a gift card using Paypal, order was created, several hours later I get an email "Unable to process your gift card or... Se mere
Virksomheden har svaret
I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Kontaktoplysninger
Middle Street 129, 04101, Portland, USA
- cashstar.com
1,2
Dårlig
786 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased an egift card from Sephora…
Purchased an egift card from Sephora and Cashstar was egift card processor. I then tried to use the gift card and found it had balance of $0. I tried to call Cashstar customer service and they told me they could not help me and I'd have to contact Sephora. Sephora told me same thing. I went back and forth, speaking to supervisors and no one could give me history on when/where the balance was used. Just a fraud. Save yourself the time and trouble and stay away from this trash company.
UPDATE: I received an email from Trustpilot saying more information was needed from Cashstar to look into my complaint but when I logged into my account there was no way to contact the company. I still have not received any resolution nor have I been contacted by the company/customer support.
10. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Kate,
Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've encountered while trying to resolve the issue with your Sephora eGift card. We understand how disappointing it must be to feel caught between two companies without clear answers. While we’re limited in what we can share publicly, we’d like to investigate this further and help however we can. Please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
Roblox Endorsed Scam
A hot mess. I purchase a Roblox gift card as a gift and they immediately charged my card. About a day later, I get an email that processing has failed and I would be refunded. Ten days later, not a single refund in sight. I called their support and they explained that they never even charged me and my bank must be the one keeping my money away from me.
Thank goodness it was only ten dollars! Let my cheap mistake be your warning.
19. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello there,
Thank you for sharing your experience. We’re sorry to hear about the difficulties with your Roblox gift card purchase and the confusion regarding the refund. We’d like to look into this further for you—please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request your details so our team can assist directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
I tried to buy a Roblox Virtual Gift.
I tried to buy a Roblox Virtual Gift Card for someone else through the official Roblox website, where I was redirected to another website (apparently responsible for it) called "roblox.cashstar.com." I entered the recipient's email address, my own email address (the sender's), and the amount I wanted to purchase (R$25.00). The next screen was to enter the card details.
After filling out everything and clicking "Finalize," the error "Payment Declined" appeared, as shown in the attached image. After this error, I went to the NuBank app to confirm whether or not the amount had been charged, and to my surprise, it had been charged. I immediately contacted them. After three full days, I had not received a response.
16. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Hayden,
Thank you for bringing this to our attention. We’re sorry to hear about the payment issue and the delay in receiving a response. We’d like to review your case further to resolve this as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com we’ve reached out to request more details so our team can assist you directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
J’ai commander une carte roblox de 10€…
J’ai commander une carte roblox de 10€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD75MHY8
Je souhaite un remboursement.
ARNAQUE surtout ne commander jamais sur ce site!!!!!!
18. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Merci d’avoir partagé votre expérience. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte cadeau comme prévu et comprenons votre demande de remboursement. Afin de pouvoir vous aider davantage, merci de vérifier l’email envoyé par noreply.notifications@trustpilot.com, où nous vous demandons des informations supplémentaires pour traiter votre dossier.
Maurice V.
CashStar Team.
**MISE À JOUR DE CASHSTAR.COM 19/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement des nouvelles. Nous vous remercions pour vos commentaires et espérons résoudre ce problème à votre entière satisfaction afin de regagner votre confiance en nos services.
Maurice V.
CashStar Team.
Incompetentes
Dia 17/09 comprei um cartão presente do Roblox no valor de 25€ com o ApplePay para o aniversário do meu filho. Assim como outras reclamações aqui, primeiro deu pagamento recusado e logo de seguida autorizou e o dinheiro ficou cativo na minha conta bancaria. Hoje dia 18/09 o cartão presente ainda não apareceu no meu email, não recebi nenhum email de confirmação, nenhum código de processo, não responderam ao pedido de informação que mandei. Resumindo, a surpresa de aniversário foi estragada.
Já não quero o presente, quero o reembolso.
Não comprem nesta empresa!
17. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Lamentamos muito pela experiência frustrante que descreveu, especialmente considerando que se tratava de uma surpresa de aniversário. Entendemos a sua insatisfação com a ausência do cartão presente, a falta de confirmação e a demora na resposta. Queremos muito ajudá-lo a resolver isso o quanto antes. Por favor, verifique sua caixa de entrada para um e-mail de noreply.notifications@trustpilot.com — precisamos de algumas informações adicionais para poder investigar e oferecer uma solução adequada. Agradecemos por compartilhar seu feedback.
Josh R.
CashStar Team.
**ATUALIZAÇÃO DA CASHSTAR 22/09/2025:**
Olá, muito obrigado por compartilhar suas informações de contato conosco. Nossa equipe está trabalhando ativamente no seu caso e você receberá uma atualização em breve. Agradecemos seus comentários e esperamos resolver este caso de forma satisfatória para restaurar sua confiança em nosso serviço.
Atenciosamente,
Josh R.
Equipe CashStar.
TRUFFA
Sito truffa è un’eufemismo. Dopo aver pagato mi è arrivata una mail dicendo che il pagamento non è andato a buon fine, soldi prelevati dal conto e del rimborso nemmeno l’ombra. Non è possibile che un’azienda come Sony si affidi a questi truffatori.
Purtroppo ho letto troppo tardi le recensioni, da evitare come la peste.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Ci dispiace sinceramente per l’esperienza negativa che ha avuto. Comprendiamo quanto possa essere frustrante ricevere un messaggio di errore dopo il pagamento e non vedere alcun rimborso. La sua opinione è molto importante per noi e vogliamo fare il possibile per risolvere la situazione. La invitiamo gentilmente a controllare la sua casella di posta per un’email da noreply.notifications@trustpilot.com: ci serve raccogliere alcune informazioni aggiuntive per poterla assistere al meglio. Grazie per averci segnalato il problema.
Josh R.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 22/09/2025:**
Ciao, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Cordiali saluti,
Josh R.
Team CashStar
Horrible, no refund.
Horrible! On sept 11 I spent 70$ on a sephora e-gift card that immediately sent me an email saying my transaction didnt go through and that I had to wait 3 business days for my refund, well its been 3 business days and still nothing!! Ive tried contacting my bank and they said if I chose to dispute it it would take even longer for my refund so here is my last resort before i truly get my bank involved because I need my refund ASAP
11. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Rozerin,
We're truly sorry for the frustration you've experienced. We understand how important timely refunds are. To assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com so we can securely gather your details and resolve this as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/17/2025:**
Hello Rozerin, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
TRUFFA
MOLTO GRAVE il fatto che PlayStation si affidi ad un sito TRUFFA del genere. Ho acquistato una gift card e mi e istantaneamente arrivata una mail dove c’era scritto che non era possibile processare l’ordine e che avrei ricevuto un rimborso. Inutile dire che, come tutte le altre persone che hanno lasciato delle recensioni, anche io non ho ricevuto né la gift card né il rimborso. VERGOGNOSO
12. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Ci dispiace moltissimo leggere la sua esperienza e comprendiamo perfettamente la frustrazione causata da un ordine non andato a buon fine. Il nostro obiettivo è garantire un servizio sicuro e affidabile, e ci scusiamo sinceramente per il disagio. Per poterla assistere al meglio, la invitiamo a controllare la sua casella email per un messaggio da noreply.notifications@trustpilot.com: abbiamo bisogno di alcune informazioni aggiuntive per procedere con la verifica e supportarla nella risoluzione del problema. Grazie per averci segnalato la situazione.
Josh R.
CashStar Team.
2 mal betrogen worden
2 mal, 10€ abgebucht ohne einen Code zu erhalten! Frechheit … Ich habe vorher eine 20€ Geschenkkarte erworben und auch erhaltene, allerdings gilt das nicht für 2 darauf folgende Bestellungen, welche je 10€ gekostet haben. Geld wurde abgebucht aber kein Code versendet… so wie es scheint hat die Firma schon öfter solche Bewertungen erhalten, ist aber nicht in der Lage diesen Service zu optimieren und Fehler zu beheben. Ich möchte mein Geld wieder haben !
14. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hallo und vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid zu hören, dass Sie zweimal 10 € bezahlt haben, ohne einen Gutscheincode zu erhalten – das entspricht keinesfalls unserem Anspruch an Service und Zuverlässigkeit. Wir möchten dieses Problem gerne für Sie klären und sicherstellen, dass Sie die Unterstützung erhalten, die Sie verdienen. Bitte überprüfen Sie Ihre E-Mails, insbesondere eine Nachricht von noreply.notifications@trustpilot.com, da wir dort weitere Informationen von Ihnen angefordert haben, um Ihnen schnellstmöglich weiterhelfen zu können. Vielen Dank für Ihre Geduld!
Josh R.
CashStar Team.
Never got my code for 10 dollar robux…
Never got my code for 10 dollar robux card
14. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello there,
Thank you for bringing this to our attention. We’re sorry to hear that you haven’t received your code for the Robux card and understand how frustrating that can be. To help us look into this further, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can assist you directly.
Maurice V.
Cashstar Team
Seems a scam
Tried to purchase a gift card from Miller and Carter my bank has told me it's a scam. I've contacted Miller and Carter
13. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Colin,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced while trying to purchase a Miller & Carter gift card, and we understand your concern. To better assist you, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can look into this matter directly.
Maurice V.
Cashstar Team
Complete scam
Complete scam! The payment went through for a birthday gift for a friend but it sent me an email saying that it didn’t work. But the payment went through!!!! Respond to my email!!
13. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Alexandra,
Thank you for sharing your feedback. We’re sorry to hear about the trouble with your recent order and understand how concerning this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com, we’ve reached out to request more details so we can look into your situation and help resolve it.
Maurice V.
Cashstar Team
**UPDATE FROM CASHSTAR.COM 09/17/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
Cashstar Team
Zero Stars!!
If i could give zero stars, i would. I ordered my gift card August 9th and it’s now Sept 11th. I notified them about three weeks ago. I was supposed to receive 7-10 days..nothing! I emailed them..nothing! I called and requested a refund..i should receive 7-10 business days. Let’s see!! Ridiculous! Times are too serious to play with pple’s hard earned money!
9. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Tricia,
Thank you for sharing your feedback. We’re truly sorry to hear about the delay with your order and the frustration this has caused. We want to get this resolved for you as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com. We’ve reached out to request your details so we can investigate further and assist directly.
Maurice V.
Cashstar Team
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD74JXHT
Je souhaite un remboursement.
ARNAQUE
10. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Bonjour Angelina,
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte PSN et comprenons votre demande de remboursement. Afin de pouvoir examiner votre dossier et vous aider, merci de vérifier votre boîte mail pour un message de noreply.notifications@trustpilot.com
—nous vous avons contacté pour obtenir plus d’informations.
Maurice V.
Team Cashstar
**MISE À JOUR DE CASHSTAR 11/09/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
sito pessimo
sito pessimo, acquistato una gift card da 20 euro, e subito dopo che me li hanno sottratti mi arriva una email che mi avvisa che non è stato possibile elaborare l'ordine e che avrei ricevuto un rimborso, inutile aggiungere che il rimborso non è mai stato effettuato.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Ciao Fabio,
Grazie per aver condiviso la sua esperienza. Ci dispiace sapere delle difficoltà riscontrate con il suo ordine e del rimborso non ancora ricevuto. Per poterla assistere al meglio, la invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com, tramite il quale le richiederemo ulteriori informazioni necessarie a risolvere la situazione.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 11/09/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar
SCAM
Bought 2 500 dollar roblox giftcards for my friends. Complete bullshit. No conformation email or anything. Contacted support, they said they’ll refund within 24-48 hours. It has been 4 days and still nothing. They told me to contact my bank, which I did, and they said that the transaction already went through. It says error when purchasing, and it dosen’t even show up in the orders section in CashStar! This is a complete scam!
2. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Zeke,
Hi there, thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you've had with your Roblox gift card purchase and the delay in receiving your refund. We understand how frustrating it must be not to receive a confirmation email or see the order in your account, especially after contacting support and your bank. To help us investigate this further and assist you directly, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more information. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/10/2025:**
Hello Zeke, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
blocked them from using credit card
blocked them from using credit card - scammers
8. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Dear Lois,
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it must be to feel blocked from using your credit card. We take these concerns seriously and would like to look into this further to help resolve the issue. Please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make things right.
Warm regards,
Josh R.
CashStar Team.
Unresponsive Customer Service and Payment Issues
I reached out to customer support multiple times and didn't received a response for days. Every payment method I tried for buying a gift card was canceled without explanation. I ended up having to buy a gift card from Amazon, and it worked perfectly fine. This was a frustrating experience. I hope I won’t be using this service again.
5. september 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Mihran,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you had with your payment attempts and the delay in receiving support. To better assist, please check for a message from noreply.notifications@trustpilot.com, where we’ve requested more details so we can review this matter directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/09/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
J’ai commander une carte psn de 80€ et…
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD79R68J
Je souhaite un remboursement.
23. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Cher Cris, merci d’avoir partagé votre avis. Nous comprenons votre inquiétude concernant la non-réception de votre carte PSN et l’absence de remboursement, et nous regrettons la gêne occasionnée. Afin de pouvoir vous aider, nous avons demandé des informations supplémentaires par e-mail depuis noreply.notifications@trustpilot.com
. Merci de vérifier votre boîte de réception et de nous répondre afin que nous puissions examiner votre commande et trouver rapidement une solution.
Josh R.
CashStar Team.
**MISE À JOUR DE CASHSTAR 25/08/2025**
Bonjour Cris, merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Cordialement,
Josh R.
CashStar Team.
It took 2 hours which is really nice and got my gift card
It took 2 hours which is really nice delivery, i got awarded gift card as promised, its worth it.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra CashStar
Hello Luka,
Thank you for your positive feedback! We’re glad to hear you received your gift card promptly and as promised. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Regards,
Maurice V.
CashStar Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.