Ordered diffuser reluctantly as the delivery time seems excessive. Well after buying a new vehicle thought I would treat myself. Anyways waited patiently after the ETA day passed and still nothing.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was uncertain about purchasing this thinking it wouldn’t smell like the perfume at all, boy was I wrong! It’s 100% exactly the same as black opium and my car smells amazing! It’s as though I’ve spra... Se mere
After finding car cologne on Instagram, I decided to try their Dior savauge inspired card freshener. So I ordered 2 of the savore card fresheners. My order arrived and I couldn’t wait to get one in... Se mere
Amazing product! I’ve tried a few different products from Car Cologne and I can honestly say all premium quality! It’s also backed by amazing customer service, polite, professional and fast shipping!... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The U.K.'s leading luxury car freshener brand as seen in GQ, Vogue, TopGear & AutoExpress. Our oil based air fresheners are inspired by some of the most exclusive perfumes, aftershaves and ouds. Give your car a touch of luxury. Free U.K delivery - Worldwide shipping available.
Kontaktoplysninger
Unit 10 Saracen Way, PE1 5WS, Peterborough, Storbritannien
- contact@carcologne.co.uk
- carcologne.co.uk
2,9
Middel
173 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic product
Fantastic product, arrived quickly.. it smells that good im tempted to start wearing that as aftershave instead of paying upwards of £200 a bottle lol. HIGHLY RECOMMEND! *****
Creed - Aventus
20. november 2020
Uopfordret anmeldelse
Very nice
Despite reading bad reviews I purchased from car cologne, there was an issue with the post that was not due to the company it was the post office problem, but I did email car cologne to make sure that my order was processed and the company got back to me within a couple of hours, no issues with communication. anyway to my review... I must say that i am very happy with my purchase, the smell is great, it comes well presented. I will definitely be ordering from them again.
5. november 2020
Uopfordret anmeldelse
Fantastic find 👍
I found these on Facebook and thought I would give them a try , I absolutely love them , I have had a few of the colognes and just order the pack of 3 so the wife can have one for her car . , the smell is fantastic and would highly recommend
2. november 2020
Uopfordret anmeldelse
I have to say that I was impressed with…
I have to say that I was impressed with not only the service but the product too. I absolutely love the mist and the scent stays for ages. This is one of the only products I’ve bought where I can still smell the product after a couple of sprays, people have keep asking me where I’ve got it front and I send them straight to car cologne. Keep up the work guys!
15. oktober 2020
Uopfordret anmeldelse
Ordered and everyone who comes in my…
Ordered and everyone who comes in my car asking me why I smell so nice! Little do they know its my car cologne lol.. Will be ordering again!
15. oktober 2020
Uopfordret anmeldelse
The best
Purchased a diffuser for myself, and one for a friend in June. Both delivered on time and lovely packaging. The design of the product, the scent, and service received was all amazing - I can still smell mine today when I get in my car. Would def recommend and purchase again!
15. oktober 2020
Uopfordret anmeldelse
Loss of trust and confidence
Placed an order on 20th September, ha
s been shipped on 21st and still not arrived.
I understand that there are delays under the current circumstances, but 2 weeks and counting is too much. Meanwhile, I had received a different order from China and another from USA. This makes me think that the problem is not on the Supply chain is with Carcologne.
Update with regards to your reply:
This is funny.
You have sent me an apology email on 06th of October, immediately after my review and 7 days after I still did not received the order, nor a tracking number for the new one.
You have fully demonstrated that you are not capable of delivering your promises to the customers.
Funny part is that I work on logistics and I fully understand how orders are getting processed and your excuses does not make any sense to me.
I will update again on this page when I will receive the order, so the wider community will know what to expect when they are placing an order with you.
Thurs update:
I was referring to my emails. On 5th I have posted my review and on 6th you came back with an apology. Still, today is 15th and I still did not received the order. 24 days elapsed from your first email saying the order was dispatched.
Okay. First one got lost, despite that you have decided to let me know of this situation only after I have posted the review. Where is the second one?
Is this order lost again? Are you going to blame Royal Mail again?
Last one. I have received the order today 16th October.
5. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Car Cologne
Hi Mihai, unfortunately your order was part of a batch of orders lost by Royal Mail which was communicated to you via email. This is something completely out of our control and we can confirm your order was replaced free of charge. We apologise for the inconvenience caused.
With regards to your edit: Not true, please refer to your emails. We responded to you on 25th September at 10:55am - less than 24 hours from your initial email. On 6th October we sent an apology email to all of our customers who were effected by Royal Mail's error, explaining the situation in further detail and offered free replacements out of our own pockets. We despatch thousands of orders on a monthly basis and unfortunately, delays occur and parcels go missing amidst a global pandemic.
PUBLIC NOTICE: We understand we can't keep everyone happy and a very small number of customers have taken to Trust Pilot to voice their concerns however, hundreds of genuine and verified reviews can be seen directly on our website: https://carcologne.co.uk/pages/reviews
Never arrived
placed an order on the 28th of May, for a birthday in June, received a dispatch email on the 29th. Never arrived, whenever I checked on the status of the order it just said updates would be available when out for delivery, baring in mind there was a message on site saying the company was running at full capacity due to covid and to allow for extra delivery time.
I gave them till July and emailed them, they only said that my address was confusing and that I should've contacted them sooner to sort the issue out. My address is the same as every other item I've ever ordered and never had problems. The only solution they offered was for me to place another order and then they would replace the lost item.
16. juli 2020
Purchased a car perfume for it to be…
Purchased a car perfume for it to be faulty and leaking after a couple of days. there was no proper way of contacting the company so I dm’d them on Instagram as they are active on there. They did not acknowledge my dm however they are opening “positive” dm’s and replying to them. Really disappointed.
18. marts 2020
Uopfordret anmeldelse
Dette er Trustpilot
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