Had some initial issues with sign in - the customer service was patient and stayed on the line until it was solved, while holding the driver. The driver was punctual and reliable, with a very compet... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used their services a few times the website isn't great but workable the problem is the communication and accountibility. Drivers don't come on time and I had a driver seat at the destinatio... Se mere
Phenomenal!!! Really polite; super smooth interface; constant communications with a very smooth hand off on both sides. Love the live tracking and all for the most affordable price of all the quotes I... Se mere
What a great business I found last minute after pulling my back and not being able to drive from London to Manchester. Communication was spot on, the driver was polite and helpful and the company kept... Se mere
Virksomheden har svaret
4,3
Fremragende
23 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic experience
Fantastic experience, I’m so happy with the service. Will definitely use again.
6. maj 2026
Had some initial issues with sign in
Had some initial issues with sign in - the customer service was patient and stayed on the line until it was solved, while holding the driver.
The driver was punctual and reliable, with a very competitive price.
Overall satisfied, will book again if needed.
17. april 2026
Sidhant was the best choice
Sidhant was the best choice. Although he was the most expensive on the list, I trusted my intuition and it was the right decision. He followed the instructions perfectly, with no unnecessary back-and-forth, and delivered exactly what was needed. Thank you!
7. april 2026
Quick, easy, efficient… polite driver… perfect all round
Needed some personal documents delivered same day from Berkshire up to Lancashire. It was early on Easter Sunday morning, so I wasn’t holding out much hope. Found Odda on Google, had signed up and ordered my pickup within 10 mins. The driver arrived at pickup pretty much bang on his eta, and delivered early (traffic must have been forgiving). He was polite and efficient at both ends. Being able to track the driver from start to finish through the app was reassuring. I can’t comment on how competitive the pricing was as I’ve never had to do it before, but it seemed very reasonable to me. Really impressed with the service from start to finish.
5. april 2026
Uopfordret anmeldelse
Bad system and unprofessional drivers
I have used their services a few times the website isn't great but workable the problem is the communication and accountibility.
Drivers don't come on time and I had a driver seat at the destination for an knowing he will get paid more.
27. marts 2026
Uopfordret anmeldelse
Phenomenal!! Unbeatable service & price!
Phenomenal!!! Really polite; super smooth interface; constant communications with a very smooth hand off on both sides. Love the live tracking and all for the most affordable price of all the quotes I had. Couldn’t have asked for better service! Extremely happy and will be using as my go to moving forward!
15. februar 2026
Really fast to get quotes, great service all around
Really fast to get quotes, great tracking, great driver - will use again!
31. januar 2026
Uopfordret anmeldelse
Cancelled my URGENT collection
Cancelled my job twice with no communication. I had to call to see what was happening delaying my urgent delivery. I had to call twice and still no idea when they are going to be collecting.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Odda
Hi Sarah,
We’re really sorry for the frustration caused and appreciate you raising this.
This was a same day delivery covering approximately 136 miles. Unfortunately, the booking was automatically cancelled shortly after being made, as the £8.80 price entered was far below the minimum required for a journey of that distance.
A full refund was issued within 6 minutes of the booking being placed. We do acknowledge that our communication around the cancellation could have been clearer and we apologise for the inconvenience this caused.
If there’s anything further we can help with, please don’t hesitate to contact us at support@odda.co.uk and we’ll be happy to assist.
Best Regards,
The Team at Odda
Delivery was quick and efficient
Delivery was quick and efficient, and very convenient! Would definitely recommend.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Odda
Hi Magenta,
Thank you for the recommendation we’re glad you found the delivery quick, efficient and convenient. That’s exactly what we aim for.
We really appreciate your support and hope to help you again soon.
Best Regards,
The Team at Odda
Fantastic service
Fantastic service, saved me on a Sunday evening before an early start Monday delivering necessary work equipment to my location between London and Wales.
I will get quotes here before using any other courier service in future.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Odda
Hi,
Thank you for the great review. We’re really pleased we could help on a Sunday evening when you were up against an early Monday start. Getting essential equipment to you between London and Wales at short notice is exactly what Odda is built for.
We really appreciate your trust and look forward to helping you again whenever you need a delivery.
Best Regards,
The Team at Odda
What a great business I found last…
What a great business I found last minute after pulling my back and not being able to drive from London to Manchester. Communication was spot on, the driver was polite and helpful and the company kept me updated through WhatsApp. I could also track the delivery on their app. Will use again, also quarter of the cost of some companies I looked at.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Odda
Hi Justin,
Thank you for your feedback. We are glad we were able to help you out with your urgent delivery. The communication features in the app is something we are very super proud of and we hope to see you again soon!
Best wishes and speedy recovery!
The Team at Odda
Besvarelse fra Odda
Hi Alice,
We are thrilled you had a great experience with Odda. Thanks for sharing your feedback and we look forward to assisting you again in the near future.
Best Regards,
The Team at Odda
First time using the service.....pleased
First time using the service. Easy to find a driver, good communication and prompt delivery at a nice price.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Odda
Hi,
Thank you for the feedback. We really appreciate the review and look forward to serving you again soon.
Best Regards,
The Team at Odda
Besvarelse fra Odda
Hi Dan,
Thank you for the wonderful feedback! We're glad to hear the booking process was easy and that everything was delivered right when you needed it. Providing a smooth and reliable service is our goal and it’s great to know we met your expectations.
We appreciate your support and look forward to serving you again!
Best Regards,
The Team at Odda
Besvarelse fra Odda
Hi Jeffrey,
Thank you for your 5 star review. We’re delighted to hear that the driver made such a positive impression. Providing excellent service is our top priority and feedback like yours motivates us to keep delivering the best experience possible.
We appreciate your support and hope to serve you again soon!
Best Regards,
The Team at Odda
Besvarelse fra Odda
Hi Alan,
Thank you for your review and trust in Odda. We are thrilled to hear about the customer service experience you have received and will be sure to pass the feedback on to the team.
We appreciate your support and look forward to serving you again soon.
Best Regards,
The Team at Odda
Absolutely zero communication from the…
Absolutely zero communication from the driver.
22. november 2025
Besvarelse fra Odda
Hi James
Thank you for your feedback. We're sorry to hear there was no communication from the driver — that’s something we take seriously. Your review really helps us improve our service. We have since checked and can see that your delivery was completed successfully.
As the booking party, you should be able to follow live tracking of the driver, message via whatsapp as well as call the driver directly.
If you can rate the driver, it would help us understand what went wrong and ensure the right support and training is given. Rating drivers also highlights the ones who are doing a great job — which helps us reward them and keep standards high.
We appreciate your support and hope to give you a smoother experience next time!
Best Regards,
The Team at Odda
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.