Im using this past 2 years the recent changes really not good mean before i can to the all works of my reel just in pro plan but now i want to pay 3x quality good but its limited with credit so im... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I left them a polite but critical comment pointing out the issues. They deleted it. Then they made my subscription stop working. The subscription is paid, but not a single video gets processed —... Se mere
Virksomheden har svaret
Apesar do transtorno inicial com a cobrança, fiquei muito satisfeito com a rapidez e a seriedade da equipe no atendimento. Meu reembolso foi aprovado imediatamente, e todo o processo foi simples e tra... Se mere
Virksomheden har svaret
The prompt reply email from a team member in their technical service department was incredible. We sent several emails back and forth over a 6 day period and they replied quickly every time! Further,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation. The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars. Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone. Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Kontaktoplysninger
177 Huntington Ave Ste 1703 PMB 63183, 02115, Boston, USA
- hello@getcaptions.app
- captions.ai
4,0
God
225 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 32 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love Captions
I love Captions. Super easy to use on desktop, browser, or mobile.
Makes great videos, and the support team is super responsive. Amazing service!
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you! We're glad to see you're loving Captions.
Seems super dodgy
Seems super dodgy. Went to try free trial. Tried to charge me.
Defo sus.
Not happy with the insta advert.
Bye bye.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
We appreciate the feedback and we're sorry to hear you're disappointed. Our team would be happy to help with any questions if you would like to email hello@mirage.app.
Customer service was great
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Our team is happy to help!
Super !!!!:)
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you! We appreciate the rating and review.
Super custommer service
Super custommer service, when I realised I needed to get refund bcs I just missclicked they politely did it....
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Our team is always happy to help! Glad they got everything sorted for you.
great customer service from Sam
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you for the review, Vicky! We're happy to hear Sam was able to assist.
A ferramenta é muito boa
A ferramenta é muito boa. Funciona bem. O time de atendimento é o destaque da minha experiência. Parabéns.
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Obrigado! Agradecemos a avaliação!
Besvarelse fra Captions
Glad to see you are loving Captions!
They charge you for subscription then…
They charge you for subscription then they give you credits then the ai glitches then the credits get over. Then you complain and then they say they will refund you the credits then they send less credits and then they say the credits had gone negative so that got adjusted.
Cheapsters. I was thinking to scale up but now I guess will shut it down.
Over that there support guy has the audacity (Shrenik) to say as an exception I am restoring 100 credits. Keep your exception to your self. Poor poor poor service.
Your ai glitches your app problem why am I to struggle!
But on a positive note I really loved the ai edit feature that does a brilliant job. But not value for money. Could do only 13-15 edits as per their standard templates. Some 25$s for 500 credits that does approx 15 ai edits and if you use the ai chat you are done for one background change would be like 100+ credits and it won’t even change the background and they will give you back 80% of the used credits 😂 joke
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thanks for taking the time to share your feedback. We're sorry to hear you had a bad experience and we would like to help get things back on track. Please email us at hello@mirage.app so we can look into your account.
Easy to use
At 52 years old work flow is everything. The tools are straight forward and EZ to understand.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thanks for the review! We are happy to hear Captions is easy to use!
Great customer service
Great customer service. Product does what it advertises.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you for the rating and review!
great app, helpful customer support
I’ve used the app for a while and have really appreciated what it’s capable of. I’ve also contacted customer support twice for an issue with my subscription and my issue was promptly and politely resolved both times.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Our team is happy to help! We're glad you are enjoying the app!
This is one of the best apps to keep me…
This is one of the best apps to keep me motivated to create short form portrait, videos, it’s game changer in terms of communicating with my community started with them from the beginning, and their support is phenomenal and really helped me out
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you, thank you!
Ferramenta muito excelente
Ferramenta excelente, suporte melhor ainda eu recomendo!
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Obrigado pela gentil avaliação!
Its one of the best ai tool which we…
Its one of the best ai tool which we have been using since more than 2 years daily for regular text generation to our audio. We appreciate support team for being always available and solving issues anytime during night or day.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Our team is happy to help! Thanks for being such a loyal customer!
Works perfectly!
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
So happy to see you are loving Captions!
Had and issue with the payment
Had and issue with the payment. Sorted out in less than 5 minutes. Excellent support, and excellent app for sure.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
We're glad to hear you are enjoying the app!
Easy and quick captions creations
Easy and quick captions creations. Support team very helpful and quick with answers.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Captions
Thank you for the review. Our team is always happy to help!
Besvarelse fra Captions
Thank you! Glad our team was able to help you out!
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