Definitely need Magic Clip! Created one 30 second video and it was super powerful for our community. I cannot wait to create more videos with ease. AND Customer service was super helpful. I select... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mohammed was a great person really helped me a lot and a faster response he will make me countue useing this wesbite really for ever thanks its really a great guy
Submagic is very intuitive and easy to use, and it saves me a huge amount of time. I also really appreciate that new features are being added all the time, which makes the tool even better. On top o... Se mere
Virksomheden har svaret
I have been a customer for around 2+ years, and during this time, the team constantly pumps out incredible updates making their software better and better each time. It's pretty incredible... I don'... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Elevate your videos with AI-Powered subtitles like Alex Hormozi style 🚀 SubMagic is a tool that uses artificial intelligence to create the most captivating subtitles in just two minutes. Upload the video, adapted, subtitles, and upload your video, ready to be published on social networks. Empowering creators to shine 🧡
Kontaktoplysninger
10 rue du colisée, 75008, Paris, Frankrig
- +12053748302
- david@submagic.co
- submagic.co
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super helpful & kind customer dudes
Super helpful and kind customer support bros. They care. Most of the time pretty quick to respond. Big biiiig up to Mo (Mohammad) I dealt with most of the time but Stefan & Delton as well. There was an invoice mistake, it's been fixed. I'm happy :)
Franchement Arnaques !!!!
Franchement, le support client qui ne réagit qu’après des menaces ou des avis négatifs sur Trustpilot… ça en dit long. J’utilise leur produit depuis presque un an, et j’ai vu la qualité se dégrader semaine après semaine.
Au final, j’ai surtout perdu du temps avec Submagic, alors que c’est censé en faire gagner. Clairement, ça ne vaut pas l’argent investi.
Je suis passé chez un concurrent et honnêtement, rien à voir — je suis beaucoup plus satisfait.
They always make sure i'm good
They always make sure i'm good, answer questions and always improve their products!
Great Tool and professional Team!
Great Tool, cool people, very professional! Looking forward for next new features!
Magic Clip - Amazing!
Definitely need Magic Clip! Created one 30 second video and it was super powerful for our community. I cannot wait to create more videos with ease. AND Customer service was super helpful. I selected the wrong subscription and they refunded some of my money...makes me want to upgrade in the future! You will not be disappointed.
User-centric and very friendly!
User-centric and very friendly!
I was burning through API credits testing a workflow and they helped me out to get me through the month until they reset. The chat function got me to a human very quickly which is a great sign for a business. i'll be using them for a long time now.
un bon support client
j'ai eu un problème de facturation, et le support submagic a su répondre à mes attentes en me proposant deux solution: la première un crédit pour un futur achat, la deuxième un remboursement sur ma carte .
Globalement je suis satisfait du servit client et de mon expérience au sein de leur application ( bien qu'un poil chère à mon goût).
Extremely helpful support
Extremely helpful support. Thank you so much for quickly answering my questions.
A great tool and customer support
Submagic has been a great tool for video creation in my financial education business and the customer support has been brilliant!
Customer Service Made Up for horrible software structure
Submagic is absolutly not worth it unless you are buying the top packages. The entry level package is a scam. It only removes the watermark, and only lets you export in 1080p and 30fps unless you pay another almost 500 dollars, then you get to export in 4k 60fps which is the dumbest thing I think I've ever seen any website or software company do. The only saving grace I'm giving Submagic 3 stars for is the customer service is on top of it and you talk to someone real in a reasonable time. But the brains behind submagic are idiots and greedy for how they structure these plans. You should be able to export in whatever format you shot in. I have a $3000 camera and $3500 laptop to do my work. Spending another $700 a year for subtitles and to be able to export in the format you already shot in is grotesquely the stupidest thing I've ever seen. Shout
This is the best app for subtiltles by…
This is the best app for subtiltles by far. The support client is really fast and kind. Try it,and you will love it.
I had asked for a specific refund and…
I had asked for a specific refund and they immediately did it and they were very cooperative and kind.
Great service aswell.
Product produces good content too!
Great hebrew auto translation
Great hebrew auto translation, awesome and various captions animation. support is fast, including a human support.
Game-changer for video content at a marketing agency
As a CEO of a marketing agency working with clients in the financial and legal sectors, I'm pretty demanding when it comes to tools. Submagic exceeded my expectations — the auto-captioning is accurate, the workflow is fast, and the output looks genuinely professional.
What really stood out was the support team. Fast, friendly, and actually helpful — rare these days. They solved my issue within minutes, not days.
If you're producing short-form video content at scale, this is one of those tools that just works. Highly recommend.
Mohhamad was super helpful in resolving…
Mohhamad was super helpful in resolving an issu!
Perfect for non-editors
Perfect for non-editors, I love it as it makes my word so easy as I dont know editing at all. Thanks for creating such tool. I wish it's more easy on pocket.Thanks Submagic
Exsllent product
Exsllent product, very easy to use, i can edit 100s of videos everyday. Thank you

Besvarelse fra Submagic
Customer support that only shows up…
Customer support that only shows up after threats and bad reviews on Trustpilot... I've been using the product for almost a year now, and I've seen it get worse week after week.
I've wasted a ton of time with Submagic, even though it's supposed to save me time. It's absolutely not worth spending money on their service.
I simply switched to a competitor and I’m so satisfied.

Besvarelse fra Submagic
Worth the hype. Just try it and you'll see for yourself.
I have been a customer for around 2+ years, and during this time, the team constantly pumps out incredible updates making their software better and better each time. It's pretty incredible... I don't see why I'd use any other service for subtitle generation. Not to mention they now do subtitle auto translate and VOICE translate.. just a game changer.
There's honestly a ton of other AI features... one day this software will just replace other editing softwares altogether.

Besvarelse fra Submagic
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