Captions Anmeldelser 225

Captions is really easy to use for someone who doesn't have a lot of experience making my own videos. I get confused in other programs, but this makes it easy to edit and figure things out.

Great customer support. The issue was resolved within 10 minutes. Thank you.

They gave me the answer I was looking for

I had a technical issue and Sam was very quick to assist me and find the solution. Super friendly and fast customer service response. Thank you, Sam!

A great and easy to use app for auto texting videoes. Not 100% perfect, but best i’ve been able to find, and always great and fast support from the team!

Great service, great application

The team is quick to your needs

I’ve had a good time using the software. I’d love the same seamless experience in the software version as well

I’ve been using this app for my TikTok content and it’s helping a lot with editing my videos. Also I reached out for help and customer service were super helpful.

I love it. I use it for over a year and the support team is 10/10

Easy and direct for review and video upgrade. Quick and kind customer care

Al principio tuve problemas con el pago y la suscripción activada pero un asesor, Sam, me lo arreglo en el momento

Sam was super helpful! Great service experience with a tech issue!

Every time when i have so issues there are there to solve it for me

I really like the service. I use it to automatically create videos for social media, as well as to edit my own videos. I really like that new templates and new features are being added.

The tool works well for creating short videos from YouTube content. I also like that there is an option to work with photos, stock media, and AI inside the app.

What I would personally like to see improved:

* More voice options available directly in the apps
* The ability to edit horizontal videos
* More control over inserts, such as cropping and resizing

Overall, I wish you continued growth and success!

I purchased a year subscription, unfortunately I was unable to do what I was attempting, because I use an Android phone. I needed a refund, so I emailed Captions and had a response in minutes. Sam quickly tried to help me, then figured out what the issue was. He advised me that it would be difficult for me to create my avatar on my android.
He then gave me a refund. This all took place in minutes! Outstanding customer service. I would have stay with them if my android was compatible.

Thanks Sam

Really like the app, I use it frequently for editing my videos, easy to use, I had questions about the product and the Sam from the support team replied to me almost instantly. Recommended !

אני משתמש ב־Captions כבר תקופה, ולאחרונה נתקלתי בקושי בעקבות השינויים בממשק החדש. פניתי לתמיכה עם לא מעט תסכול, אבל לשמחתי קיבלתי מענה מהיר, מקצועי ואדיב.

נציג התמיכה לא הסתפק בתשובה כללית, אלא בדק את הצרכים שלי לעומק והסביר לי שלמשתמשי Pro ותיקים שזקוקים לעריכה ידנית מלאה של כתוביות, עדיין קיימת גישה לעורך ה־Legacy דרך desktop.captions.ai. בזכות ההכוונה הזו הצלחתי לחזור לכל יכולות העריכה המתקדמות שהיו חשובות לי, כולל שליטה מלאה בעיצוב הכתוביות.

בעידן שבו חברות רבות מעבירות משתמשים בין מערכות חדשות בלי הסברים מספקים, היה מרענן לקבל שירות אמיתי מאדם שמבין את המוצר ורוצה לעזור. המענה היה מהיר, ענייני ופתר את הבעיה לחלוטין.

תודה לצוות Captions על השירות המעולה ועל הנכונות לסייע גם למשתמשים ותיקים שזקוקים לכלי העבודה המקצועיים שלהם.

הייתה לי אי הבנה לגבי המנוי שעשיתי, פניתי אליכם וישר עניתם לי בתכתבות מאוד מהירה .תודה רבה על השירות המהיר

Initial Impressions Only

I have just started using the platform so this is very preliminary.

Super excited about being able to take my videos and turn them into something that can really benefit other people.

I am already seeing some editing features that seem like they should be really basic but don't exist which means workarounds.

It is also frustrating that the IOS tool is more full featured than for other platforms. This should be fixed.

But I feel like I am going to get value from the tool.

Finally I used chat support and even though the answers were not what I wanted to hear... feature limitations. It was quick and helpful.