I purchased some beautiful tiles, but unfortunately there was a colour inconsistency from the manufacturer that only became apparent after some had already been laid. As they were central to the o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I stumbled across Ca‘ Pietra whilst undergoing a home renovation and we have ended up using them across our kitchen and utility extension, outdoor paving and bathroom. Their tiles are beautiful, high... Se mere
Customer service were okay in solving damaged (stained tiles) But every sheet of mosaic had unevenly spaced tiles, wonky and just poorly put together Too late now as fitted but wouldn't buy from... Se mere
Virksomheden har svaret
Beautiful tiles however it’s been one error after another from them. The wrong tiles were sent. A collection and re delivery was arranged on a day to work for me, which they agreed however they deli... Se mere
Virksomhedsoplysninger
- Dekorerings- og boligindretningsbutik
- Indretningsarkitekt
- Leverandør af natursten
- Naturstensgrossist
- Fliseproducent
- Flisebutik
Skrevet af virksomheden
We are Ca' Pietra. A team of designers, makers and curators redefining the art of surface design. With a legacy spanning 30 years, we blend time-honoured techniques with boundless creativity, sourcing the finest materials from around the world to craft collections and bespoke creations that combine timeless elegance with contemporary flair.
Kontaktoplysninger
Stonebridge House, SN10 3DY, Devizes, Storbritannien
- 01380 735886
- sales@capietra.com
- capietra.com
4,1
God
555 anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A minor mistake with an order for…
A minor mistake with an order for replacement tiles recently was resolved promptly and handled courteously and in professional manner.
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Ca' Pietra
Thank you for the lovely 5* review. We are glad you had a positive experience with Artisans. Best Wishes, Sally
saved the day
they responded vey quickly to an email when a favourite mug had broken and made new ones almost by return of post and saved the day!
28. juli 2023
Best sampling service I’ve ever…
Best sampling service I’ve ever received, 100% sustainable packaging and 100% recyclable. Well done you guys, other companies need to take notes!
11. august 2023
Uopfordret anmeldelse
Besvarelse fra Ca' Pietra
Thank you so much for the lovely review. Best Wishes, Sally
Very helpful knowledgeable staff
Very helpful knowledgeable staff. It was invaluable to see the products and talk through our project - which we are just completing now using Ca’Pietra tiles on both the floor and in the shower enclosure
24. marts 2023
Uopfordret anmeldelse
Great tiles and quick delivery
Great tiles that were used as a point of interest with our cream subway tiles. They look really impressive and I will look to Ca'Pietra for future home projects.
27. juli 2023
I am still waiting for my delivery
I am still waiting for my delivery , I have emailed and no response. This is poor customer service.
21. juli 2023
Beautiful tile samples sent promptly!
Beautiful tile samples sent promptly!! And well wrapped so all perfect.
Love them all so will need to renovate several rooms now!
19. juli 2023
Samples to help with decision-making.
Prompt shipping and delivery of excellent quality samples.
16. juli 2023
Lovely showroom
Lovely showroom. Friendly and knowledgeable staff. All in all a worthwhile experience.
21. juli 2023
Uopfordret anmeldelse
Besvarelse fra Ca' Pietra
Thank you so much for your 5* review. We are pleased that you enjoyed your experience with us.
Avoid if you want tiles to arrive in one piece
All tiles were smashed to bits when they arrived. This is not a surprise as all the tile boxes were falling apart and there was virtually no protection in the delivery boxes they were placed inside, except for a bit of scrunched up paper.
In addition to this they only sent 5 out of the 7 boxes ordered.
I now have delays with the works being done as a result.
Amazingly I had to pay over £50 delivery fee for the experience!
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra Ca' Pietra
We are so sorry to see this, our customer services member Raiza will be in touch shortly to organise replacements, unfortunately it looks like these were damaged on their way to you and shouldn’t have been attempted by the courier.
Prompt service and beautiful tiles!
27. juni 2023
Excellent customer service
I ordered some sample pieces and they came very promptly. Love the tile designs from Ca'Pietra.
25. juni 2023
Good speedy delivery of the sample.
30. juni 2023
Highly Recommended
Artisans of Devizes has a wonderful selection of stone and outstanding customer service. They have such a great variety and beautiful options to choose from and are always on hand and happy to help. Highly recommended.
14. juli 2023
Uopfordret anmeldelse
Besvarelse fra Ca' Pietra
Thank you for leaving a 5* review. We pride ourselves on providing amazing stone and service so feedback like this really makes our day!
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