Candy UK Anmeldelser 

If I could put no starts I would. Brought a Candy bravo dishwasher in 2023 and to have it repaired three times in first few months and now the start button as stopped working again and the app does not work anymore on my machine as it is to Old !!!!! wish i never seen it.

Service client déplorable.
Pour une machine a laver, l'une des aubes du tambour est cassé alors Quee je n'ai jamais lavé autre chose que du linge...on ne prend pas en charge en garantie pour une piece qui leur coûte quelques euros.. à fuir

Comprei uma máquina de secar em Janeiro e não funciona. Reclamei, ao abrigo da garantia, e estou ainda sem data de visita para resolução do problema. Passaram-se 2 semanas e continuo sem solução.

Candy grand vita washing machine, had has faults and problems since I bought it. Paddles coming off, not draining then the draining plug had corroded rubber and flooded my kitchen, now it won't spin like its overloaded and it isn't. Had about 4 years and I going to replace for another brand. My last washing machine of a different brand lasted 12 years.

Une étoile est encore trop gentil…
Achat du congélateur il y a 3 mois, le service client est déplorable, nous avons du les contacter une dizaine de fois avec toujours la même réponse « veuillez patienter » en plus de ça les personnes au bout du fil sont sympathique comme une porte de grange… marque a fuir absolument !!

Sèche linge pompe à chaleur acheté le 15 novembre,tourne pendant 6 h ne sèche rien,personne du sav me dit que cela peut mettre 6 h pour secher,je lui dit que le le linge n'est pas du tout sec,service de dépannage viens début décembre, allume l'appareil dit qu il fonctionne, me redit qu'un sèche linge peut mettre 6 h,je redis que le linge est toujours mouillé, il repart au bout de 20 mns , apparemment il en avait rien à faire après des heures passées au téléphone à me faire trimballer, ont me renvoie la même personne mi février là je dis que faut pas me prendre pour une abrutie que la pompe à chaleur n'a jamais fonctionné et qu'il doit reprendre l'appareil pour le tester.Au bout d'un mois je récupère le sèche linge sur lequel la pompe a été changée et qui maintenant fonctionne, au total 4 mois pour tout cela avec souvent des personnes de chez candy pas très aimables, conclusion à fuir !!!

UNA VERGOGNA, non acquistate elettrodomestici Candy perchè la mia esperienza è a dir poco imbarazzante: Ho acquistato una cucina nuova, comprensiva di TUTTI elettrodomestici con Marchio Candy, e mi sono stati consegnati il 9/12/2025. Il frigorifero sin da subito l'istallazione non ha funzionato, così l'assistenza mi avvia la pratica di sostituzione, ad oggi 11/03/2026 sono ancora senza frigorifero, ogni giorno, e dico ogni giorno, contatto l'assistenza clienti che non fa altro che aprire l'esigenza e dicendo che l'indomani riceverò la chiamata del corriere per la consegna, ma così non è. Ho inviato mail, chiamato il mobilificio dove ho acquistato la cucina, ma alla fine non si smuove nulla. Ho trascorso Natale senza frigorifero, tra poco sarà Pasqua e ci scommetto che anche quest'ultima festività sarà cosi. Inutile dire i soldi buttati in questi 3 mesi per la spesa, poichè non avendo il frigo non posso e non riesco a conservare correttamente gli alimenti, e se non chiamo io ogni giorno, nessuno mi chiamerebbe.

The worst washing machine I’ve come across in my whole life. Error comes up every few weeks and you’re left draining out water and drowning your whole house. From having one wash to having three washes as you’re soaking so much stuff drying up water. Our machine is over a year old and this happened multiple times. To make it worse you can’t take the filter out properly for cleaning. Please save your money as you’ll basically be left without one after a few months anyway. Absolute rip off!!!!

Wouldn’t recommend. Poor quality. Bought my rapido washer dryer machine brand new in 2022 and since I bought it, it shakes violently even when under filled. Sounds like a plane is taking off shakes the whole room. Even a sound proof mat does not solve this issue. Have to turn the cycle off at the end as I feel bad for my poor neighbours underneath. Do not buy if you live in a flat. Also the WiFi function does not even work as the app is no longer supported. Will be buying another brand next time

Volevo acquistare una lavatrice ma per fortuna mi sono accorta che nonostante la consegna, sia gratuita se non è presente ascensore, la lasciano al piano stradale. Questa clausola l'ho letta, solo perché ho spulciato le condizioni di vendita.

Dryer only lasted 18 months so no longer under warranty but hoover candy advised they could offer a fixed price repair with any part provided free under a 10 year parts “guarantee” given at time of purchase. After paying for the repair they advised it could not be fixed as the parts were no longer available, only 18 months into the 10 year “guarantee” period. Asked for a refund of the repair cost and have since been ghosted and no money returned despite misleading me on parts guarantee. Very poor quality product and customer service so would avoid at all costs.

Candy products seem ok for a month or two then thy start having error code faults at which time you try call them to get it fixed as it still in warranty and deal with hour off the being unable to register and set up dealing with a stupid online ai call receiver who can’t get information correct you will try then and search every candy number only to get the same as the peice of shit company don’t want you being able to call them and get the things fixed utterly disgusting service from a load of scam artists who make it as difficult as humanly possible to get help

Tumble dryer heat pump lasted 18months - bearings u/s
Warranty - £170 repair or £19 per month insurance from Candy - not worth repair costs - will not be purchasing a Candy/Hoover product again

I bought this tumble drier 10 days ago and used it for the first time today. It works well and I'm happy with it, however, after emptying the machine, I noticed that there was some fluff trapped between the door glass and the lower inner seal. On further inspection, I found the the bottom of the inner door seal is not level. It's misaligned. I wanted to know if this is normal.
I decided to call Candy as the machine has a years manufacturers warranty. After a prolonged conversation, it boils down to if the engineer doesn't find a mechanical or electrical fault on the machine, I will have to pay £160 call out fee! How the hell do I know if it's a fault or normal function?
What kind of guarantee is that.

Pessima esperienza con piano induzione Candy. Segnalato il problema subito mi hanno mandata avanti per un anno cambiando pezzi e non risolvendo il problema! Mai più comprerò questa marca! Non si può avere un centro assistenza del genere che lascia le persone senza piano cottura e senza nemmeno avere la possibilità di averne uno sostitutivo!!! Adesso aspetto l’ennesima sostituzione di altri pezzi ma posso dire che un esperienza così pessima mai avuta con nessun elettrodomestico!!!

Lave linge en panne dossier ouvert depuis le 5 janvier
La seule reponse obtenue quand j appelle pour savoir ou cela en ai
C est desolée...
Appararemt vu les avis negatif pour la marque .Candy est a fuir..tous les acheteurs sont quasi de cette avis
Sav decevant et personnes au telephone pas toujours agreable

The thermostat failed after 6 months on tumble drier, and the engineer came out to point out that's what it was. he showed me how to turn it back on, and it has failed during every other dry. So obviously, I have called again under the warranty,
Took around 20 mins to get through, and the customer sales rep was saying I would have to pay £160 or £80 if I reject the payment and how signing up to the insurance policy would mean it was free etc.

I repeated, it is a fault on the thermostat, the same as last time, please come out and replace it. I don't want the sales pitch. He continued to repeat the nonsense and I told him I am not paying £160, it is the same issue and the thermostat needs replacing. He started telling me that if I refuse to pay the £160 he won't send anyone.
This is how people who ended up working in call centers for their life get power.
I told him I wanted the whole thing going back and a refund under warranty, and he said I "would have to go to Amazon about that". It is utterly disgraceful, and he has refused to send out the engineer- will be getting a refund under the Consumer Act, reporting to the FCA and Amazon.
Making sure people know what they are up to- tried calling them again, and after 15 minutes set the auto call back, which they have not done.
Do not trust these people, they are thieves!

Le lave linge essore bien moins que la concurrence à 1400 tours minutes.

De plus j’étais censé avoir une réduction sur l’achat du lave linge.
4 mois après rien
Je relancé, et voilà qu’on me rembourse finalement. En lisant les avis je me rends compte que Candy a fait appel à une entreprise qui ne joue pas le jeu des remboursement.

Je n’achèterai plus candy !

Bought a candy tumble dryer 14 months ago and its already broken. Just 2 months after the 12 month warranty. Contacted them but they couldn't care less. Will never buy another candy product (currently still have candy washer and fridge freezer but very much put me off them now)

Achat plaque et four candy lors du changement cuisine.
Plaque hs après 5 ans
Four hs après 6 ans

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