Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Se mere
Virksomheden har svaret
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Se mere
Virksomheden har svaret
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Kontaktoplysninger
Storbritannien
- shop@byglaze.com
- byglaze.com
4,4
Fremragende
461 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent quality
Excellent quality. This is my second purchase and I wouldn't really go anywhere else for jewellery now.
29. maj 2023
Besvarelse fra By Glaze
Thank you for your continued support Lorne, it means the world xx
Such stunning jewellery
Such a wonderful website, it’s so easy to use and the jewellery is just stunning
29. maj 2023
Besvarelse fra By Glaze
Thank you Ellie, this feedback makes our day xx
Besvarelse fra By Glaze
Hey Alison, thank you for your review, so glad you were happy with your order xx
Besvarelse fra By Glaze
Thank you Natalia, your feedback means so much to us xx
Besvarelse fra By Glaze
Thank you Linda, so glad you're happy with your earrings :) x
Beautiful as ever!
Every time I order the jewellery gets more and more beautiful! Fantastic customer service going above and beyond to help ♥️
14. maj 2023
Besvarelse fra By Glaze
Thank you so much Molly! x
The earrings arrived
The earrings arrived, promptly to Australia. They were just as described
9. maj 2023
Besvarelse fra By Glaze
Glad they made it to you safely! Thank you so much for your support :) x
Besvarelse fra By Glaze
Thank you so much Steph, this means so much to us xx
As always amazing customer service
As always amazing customer service, excellent well made beautiful jewellery ⭐️
1. maj 2023
Besvarelse fra By Glaze
Thank you so much Miranda xx
Delicate pearl choker
I’m back again! This time to pick up the pearl choker, to go with the pearl pendant from the collection I already own. The choker is so delicate and the two paired together makes for a beautiful look. Love the growing By Glaze collection I’ve been building. It’s my go-to jewellery, and I keep going back, not just because of the beautiful designs, but also because of the ethics behind the business.
1. maj 2023
Besvarelse fra By Glaze
Thank you so much for this lovely review Ciara! We hugely appreciate the ongoing support and look forward to supporting you in growing your By Glaze collection xx
Fast delivery beautiful jewellery
Fast delivery, safely packaged and beautiful necklace. Will be purchasing more jewellery from this company.
18. april 2023
Besvarelse fra By Glaze
Thank you so much for this wonderful review! We look forward to your support again in future x
Fast delivery & exceptional quality
I ordered a pair of earrings and a small handmade bowl for my friend's birthday, and my order arrived the next day. My friend was thrilled with the gift and said the products were beautiful. I can't wait to order again from this beautiful brand!
23. april 2023
Besvarelse fra By Glaze
We are so glad your friend loved their gifts, thank you for choosing By Glaze :) x
Great Quality
I put the chunky chain bracelet on a year ago (5th May ’22) after picking it up at their first pop-up and I haven’t taken it off since! I love the brand’s ethos so will be continuing to exclusively get my jewellery from them.
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra By Glaze
Thank you for this lovely feedback Martha! We look forward to supporting you again in future x
Great service , Quick delivery and when a chain snapped…
Quick delivery and when a chain snapped a replacement was sent very quickly with no fuss. Love the jewellery
10. april 2023
Besvarelse fra By Glaze
Thank you for the feedback Rebecca, so sorry to hear you had issues with your original piece but so glad we were able to help x
Prompt delivery
Prompt delivery, amazing piece ♥️
The thankyou card with wildflower seeds was such a beautiful touch 😍
28. marts 2023
Besvarelse fra By Glaze
Thank you for this lovely review Jasmin, so glad you loved your pieces and the wildflower card x
Besvarelse fra By Glaze
Thank you for your lovely review Russell x
I have been meaning to write this…
I have been meaning to write this review for a while…
Everything about this brand is just..the one.
The jewellery is exceptional quality and so so beautiful in person.
The way the brand is run is super, super special and really I have never come across such a wonderful company that genuinely cares deeply for the product and customer. My ByGlaze purchases have felt GOOD. The jewellery I absolutely cherish. The values of the brand align with mine completely. I LOVE.
I wore this brand for my wedding, I really invested in quite a few pieces and wore them with so much pride on my wedding day, I can’t even express how excited I was to wear this jewellery (probs almost as much as my dress to be honest!!). It felt so amazing.
I don’t know why but there is something seriously special about these pieces, you can feel the love and care that has gone into the designs and the craftsmanship.
I very sadly lost most of my ByGlaze jewellery when travelling recently and I am devastated, so sentimental to me but as proof of how much I adore the jewellery, I will repurchase all the pieces over the next few years. I think that is testament to how great they are. I had to write this review because it wasn’t until I lost them that I realised how dear they were to me.
I will continue to be a customer to ByGlaze, I will treasure the jewels and keep telling everyone who will listen how amazing they are (and keep buying presents for people!!)
Thank you for inspiring me, making me fall in love with jewellery for the first time and for creating sheer beauty that allows the wearer to radiate from within. Echoing nature and embodying the true feminine.
ByGlaze, you got me - always !! Xxx
20. marts 2023
Besvarelse fra By Glaze
Hey Hannah, we are blown away with the kindness of this feedback, thank you! We are so thrilled that we could create this experience for you and grateful you will continue to shop with By Glaze. We are so sorry you lost your pieces on your travels, but we hope to help you rebuild your beloved collection over the coming years. Huge thank you again for your kind words, Natalie and the By Glaze team x
Nice jewellery but big tax
I ordered 3 necklaces from By Glaze and they were as expected. I reduced one star because I had to pay pretty hefty tax on my order (from UK to EU). If I had known the amount of tax (250€ order, 50€ tax) I would have thought twice about the order.
7. marts 2023
Besvarelse fra By Glaze
Hey Essi, thank you for your review, we are so sorry you had to pay duties on your order. It's so frustrating for small brands and customers as customs are completely out of our control and each country has different customs fees. Sadly these are not something we can regulate or control which I know is very annoying. If you could drop us an email at shop@byglaze.com we can look into this for you x
Fast service beautiful quality product.
Fast service beautiful quality product.
Thank you
6. marts 2023
Besvarelse fra By Glaze
Thank you for this lovely review Scott, it means so much to us x
Besvarelse fra By Glaze
Thank you Magdalena, so glad you were happy with your pieces from By Glaze x
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