Huge shout out to Michael R and the team for their awesome customer service (via email) and speedy handling of my claim. I came home early from a trip in the US, and they processed and paid out my c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As slimy as the name!! Their views let young kids run away spooked by monkeys and don't pay out a claim for stolen items. Absolutely steer clear they'd rather your kids be kidnapped or the lik... Se mere
Virksomheden har svaret
Butter is a reasonably priced and reliable travel insurance company. Making a claim has never been much of a hassle, and the outcome has always been satisfactory. I would highly recommend!
My second time insuring my trip with Butter and I will continue choosing them! Competitive pricing and user friendly interface. My first time submitting a claim too and the process was so smooth. Afte... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Whether you're backpacking across Europe, taking a gap year to explore Asia, or planning a honeymoon in Bali, Butter can cover you. With an intuitive quote process, users can effortlessly tailor their coverage to include everything from snow sports to motorcycle cover, making it perfect for the digital nomad, the thrill-seeker, and everyone in between. The process is straightforward, transparent, and easy, making it accessible for everyone. Butter understands the importance of reliable support while overseas. That's why we have a team on call 24/7 for emergency support. So that even if it's 2am in the middle of Shibuya Square, we've got your back. Plus, our online account dashboard makes it super easy to manage your cover, make claims and get support online. For the young traveler looking for insurance that's as flexible and adventurous as they are, Butter Insurance is the go-to choice, providing peace of mind for this generation.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Straightforward and no-nonsense
Straightforward and no-nonsense. Used for a recent trip. I didn’t need to use the insurance so can’t speak to the Follow through experience, but sign up online was smooth and offered a comparable service to many of the big hitters.
Butter insurance is good
I've had it twice but I haven't had to use it but it feels safe having travel insurance
Very easy to apply and set up
Very easy to apply and set up. Fast communication from the insurance team when I put in a claim. Happily will go with Butter again!
Amazing insurance!
Butter provided an incredible experience with respect to our recent need for travel insurance. I could not have asked or hoped for a more seamless interaction. Customer service and product understanding was outstanding. I’ll be back! Made our trip anxiety free!
Super easy and efficient
Great service received from Butter Insurance, we’ve used them for our overseas trips three times now and highly recommend their product and a fully responsive customer service support team who were very helpful and friendly to deal with. We will be in-touch again with Butter Insurance for our future trips overseas.
Easy and simple
Easy and simple. I book everything on my phone and often websites aren't designed for that experience. Butter's layout is very easy to use and lays out the need-to-kmow information in an easily understandable way. Bada Bing Bada Butter!
Easy to use and will be back.
I used Butter for my trip to Vietnam, it was a really simple to use product and I liked the refer a friend feature for my parents as well.
Super responsive customer service.
Second time buying and it was a easy process. We needed to update our trip dates and team finalised within the hour on a weekend.
Just like the rest of them
I thought these guys were good/different, but they cancelled my policy because they "discontinued a product". What's the point in even getting insurance anymore these days?

Besvarelse fra Butter Insurance
I used Butter for my trip to Italy
I used Butter for my trip to Italy. With a change of plans I needed to add another destination onto my plan and the team made it easy and communication was friendly and prompt. Highly recommend:)
Easy to do via online and competitive…
Easy to do via online and competitive pricing.
Frustrating and Disappointing - Don't Recommend
At first, this travel insurance company appears to offer excellent service. They're responsive and quick to take your payment. Unfortunately, that efficiency disappears the moment you need to file a claim.
The claims process was incredibly frustrating. It was slow, confusing, and lacked transparency. Despite providing all the requested documentation, I experienced repeated delays and little to no clear communication. Overall, a very disappointing experience. I would not recommend this company to others.

Besvarelse fra Butter Insurance
Claim sorted within the hour!
My second time insuring my trip with Butter and I will continue choosing them! Competitive pricing and user friendly interface. My first time submitting a claim too and the process was so smooth. After experiencing a stressful scenario coming home from the trip, this was exactly the kind of claim experience I needed! Michael was responsive, kind and sorted my situation within the hour. Thank you Butter!
reasonable price
Very responsive and helpful.
I had changes and they were rally helpful and quickly made the changes to my associated policy with no fuss and no cost.
Nicely priced I hope I won't need it…
Nicely priced I hope I won't need it ,so having peace of mind we'll worth it .
Great service and easy process
On a recent trip to Thailand my 4 year old got a bad case of gastro leading to an overnight stay in hospital. On check out I lodged a claim with the supporting documentation. The next morning the claim was approved and the following day we had the money in our account minus the excess fee. So happy with this service I'll be using butter travel insurance for all of our trips moving forward. Thank you!
Highly recommended Insurance company
Had a return trip delayed due to consuming street food and becoming ill .
Made a claim to Butter and they were very helpful and quick to reply to emails.
Payment was expedited for my
Recovery.
Excellent customer service , five star.
Highly recommended.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







