Butter Insurance Anmeldelser 

126
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Huge shout out to Michael R and the team for their awesome customer service (via email) and speedy handling of my claim. I came home early from a trip in the US, and they processed and paid out my c... Se mere

Bedømt til 1 ud af 5 stjerner

As slimy as the name!! Their views let young kids run away spooked by monkeys and don't pay out a claim for stolen items. Absolutely steer clear they'd rather your kids be kidnapped or the lik... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Butter is a reasonably priced and reliable travel insurance company. Making a claim has never been much of a hassle, and the outcome has always been satisfactory. I would highly recommend!

Bedømt til 5 ud af 5 stjerner

My second time insuring my trip with Butter and I will continue choosing them! Competitive pricing and user friendly interface. My first time submitting a claim too and the process was so smooth. Afte... Se mere

Virksomhedsoplysninger

  1. Rejseforsikringsselskab
  2. Forsikringsselskab

Skrevet af virksomheden

Whether you're backpacking across Europe, taking a gap year to explore Asia, or planning a honeymoon in Bali, Butter can cover you. With an intuitive quote process, users can effortlessly tailor their coverage to include everything from snow sports to motorcycle cover, making it perfect for the digital nomad, the thrill-seeker, and everyone in between. The process is straightforward, transparent, and easy, making it accessible for everyone. Butter understands the importance of reliable support while overseas. That's why we have a team on call 24/7 for emergency support. So that even if it's 2am in the middle of Shibuya Square, we've got your back. Plus, our online account dashboard makes it super easy to manage your cover, make claims and get support online. For the young traveler looking for insurance that's as flexible and adventurous as they are, Butter Insurance is the go-to choice, providing peace of mind for this generation.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

126 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(126)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Straightforward and no-nonsense

Straightforward and no-nonsense. Used for a recent trip. I didn’t need to use the insurance so can’t speak to the Follow through experience, but sign up online was smooth and offered a comparable service to many of the big hitters.

1. december 2025
Bedømt til 5 ud af 5 stjerner

Amazing insurance!

Butter provided an incredible experience with respect to our recent need for travel insurance. I could not have asked or hoped for a more seamless interaction. Customer service and product understanding was outstanding. I’ll be back! Made our trip anxiety free!

7. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super easy and efficient

Great service received from Butter Insurance, we’ve used them for our overseas trips three times now and highly recommend their product and a fully responsive customer service support team who were very helpful and friendly to deal with. We will be in-touch again with Butter Insurance for our future trips overseas.

8. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy and simple

Easy and simple. I book everything on my phone and often websites aren't designed for that experience. Butter's layout is very easy to use and lays out the need-to-kmow information in an easily understandable way. Bada Bing Bada Butter!

31. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Just like the rest of them

I thought these guys were good/different, but they cancelled my policy because they "discontinued a product". What's the point in even getting insurance anymore these days?

17. december 2025
Uopfordret anmeldelse
Butter Insurance-logo

Besvarelse fra Butter Insurance

Hi John, we are really sorry for the frustration this has caused.

We did have to discontinue Butter Tech Insurance after our underwriting partner was no longer able to support the product going forward. As a result, policies could not be renewed once they reached their renewal date.

We’re actively working on a replacement offering, and we expect to have a new product available in 2026. In the meantime, if you email us at support@butterinsurance.com.au
, we’ll help you find the best path to stay covered, whether that’s with us when the new product launches, or with another provider in the interim. We are more than happy to compensate you for this as well.

Thanks for taking the time to share your experience, and again, apologies for the inconvenience.

Butter Customer Support Team

Bedømt til 1 ud af 5 stjerner

Frustrating and Disappointing - Don't Recommend

At first, this travel insurance company appears to offer excellent service. They're responsive and quick to take your payment. Unfortunately, that efficiency disappears the moment you need to file a claim.

The claims process was incredibly frustrating. It was slow, confusing, and lacked transparency. Despite providing all the requested documentation, I experienced repeated delays and little to no clear communication. Overall, a very disappointing experience. I would not recommend this company to others.

9. juli 2025
Uopfordret anmeldelse
Butter Insurance-logo

Besvarelse fra Butter Insurance

Hi Lucy, thank you for the feedback and we apologise for any issues that had occurred during the claims process. We have also shared this review with our claim's provider Robin Assist to see if we can assist in anyway to ensure this doesn't happen again. We will be in touch via email. Thank you - Butter Insurance team.

Update 26.10.2025 - Hi Lucy, we take feedback seriously. After a thorough check of our systems, we haven’t been able to locate any quote, policy, or claim under this name. Can you please contact us at support@butterinsurance.com.au with your policy number so we can help resolve the issue. Thank you - Butter Insurance team.

Bedømt til 5 ud af 5 stjerner

Claim sorted within the hour!

My second time insuring my trip with Butter and I will continue choosing them! Competitive pricing and user friendly interface. My first time submitting a claim too and the process was so smooth. After experiencing a stressful scenario coming home from the trip, this was exactly the kind of claim experience I needed! Michael was responsive, kind and sorted my situation within the hour. Thank you Butter!

9. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service and easy process

On a recent trip to Thailand my 4 year old got a bad case of gastro leading to an overnight stay in hospital. On check out I lodged a claim with the supporting documentation. The next morning the claim was approved and the following day we had the money in our account minus the excess fee. So happy with this service I'll be using butter travel insurance for all of our trips moving forward. Thank you!

6. april 2025
Bedømt til 5 ud af 5 stjerner

Highly recommended Insurance company

Had a return trip delayed due to consuming street food and becoming ill .
Made a claim to Butter and they were very helpful and quick to reply to emails.
Payment was expedited for my
Recovery.
Excellent customer service , five star.
Highly recommended.

2. april 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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