Buttercup Farm Anmeldelser 

1.985
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Chairs/bench are really solid and comfortable, however, some of the bolt holes did not line up. I’m a retired woodwork teacher and I think if you didn’t have the equipment or knowledge you would have... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered these items and received them very promptly which I am well pleased with and shall return to purchase more items in the near future.

Bedømt til 5 ud af 5 stjerner

I’ve ordered a couple of times from Buttercup Farm now. Products match the photos on the website. Great products at competitive prices. Good communication with delivery process and very helpful custom... Se mere

Bedømt til 5 ud af 5 stjerner

Good item at the best price I could find. Fast delivery, great customer service. I would use Buttercup Farm again.

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 70 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(1.985)

145 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

A very Happy shopper

Purchased item for the first time with Buttercup Farm and it was a very quick and efficient service and I look forward to buying future items with them.
Thank you to all of you !!

1. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Large metal garden arch

I ordered a large metal garden arch from Buttercup Farm. They were helpful with information about the product and, once ordered, their courier provided appropriate tracking. The delivery wait time of 10 days was very good and the arch itself is sturdy, well made and I'm sure will look great once constructed. Excellent service!

10. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great find

Happened upon this company whilst looking for a bird table. Was unsure what the quality would be like and didn’t expect much to be honest. However the product and experience have been exceptional. As soon as the order was placed there were emails confirming and explaining what happened next. I think the delivery was by their own people - certainly not standard drop and loose white van man. Expected a flat pack box but the bird table came in just 2 parts - the base and the table- which just connected together with 4 wing nuts. Didn’t even need any tools. It’s a really solid table and looks hand made. I would certainly recommend this place and would look again in future for other things I may need.

14. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer service… what customer service?

If fair to say their customer service as a business is absolutely diabolical. 
Having place the order then realising that the cables would not resolve my issue. 
I emailed buttercup Farm with in 12 hours of the order being placed to cancel the order. 
I did this as they clearly stated that when the order was being prepared for dispatch, I would receive an email notification informing me and I hadn't received any notification.
No response to that email!
I emailed them again 12 hours later to cancel the order and again no response. 
I call customer service and was told by a recording no one was available ( maybe too busy reading my emails) so I left a message also requesting to cancel the order. 
 I then get an email telling me “we are looking into it and will get back to you “only for an hour later to get another email telling me the item has been dispatch. 
And now today the cables have arrive! 
So the one star is for dispatch time and delivery - 24 hours.
I hope that maybe someone from buttercup farm could answer this one question at what point did you not understand I wanted to cancel this order? 
Or are you going to just ignore this review as well as my emails ?
Maybe I should have read trust pilot before I place my order with you as the lack of customer service appears to be a common theme…….
My advice order from another company because this one lacks any customer service so if you change you mind or things go wrong you are on your own!
Order number 350532 just in case you say you can’t find me on your system.

25. juli 2026
Uopfordret anmeldelse
Buttercup Farm-logo

Besvarelse fra Buttercup Farm

Hello
It is disappointing to read your review as we work very hard to despatch orders as fast as possible and our customers usually appreciate this.
We have an order number under the name Ian Walcott so assume this is your order, not Ricardo as posted.
The order was received on 22nd July at 3pm, we shipped it the next day and the tracking verifies this, (the tracking updates when the goods get to the depot and do not reflect the time collected) we emailed you the tracking and you would have also had a text from Royal Mail.

It is unfortunate that you made a mistake and ordered the wrong item, but you asked us to cancel the order after it had been shipped and we emailed you to advise of this, perhaps our emails are in your spam folder?

Please email us at orders@buttercupfarm.co.uk if you wish to return.
All the best.
Katie
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent quality and price

Excellent quality and price - superb value for money. Great communication re: delivery (which was fast). Teak chairs arrived well-packaged and well-protected.

7. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Replacement gazebo curtains

I ordered a set of 2.5mtr curtains for The Glendale highfield gazebo. The ones sent are for a 2mtr gazebo. After numerous emails and photos sent to them plus calls. They are trying to tell me it’s not a a Glendale Highfield I have. I can assure them it is. It has been painted which doesn’t alter the frame size of the Gazebo. They have sold me a wrong item and refuse to correct this by sending the correct size of sides for the Gazebo, these are to short by half a mtr at each zip closure. I advise anyone not to purchase from them. And their customer service is really slow. I am reporting them to trading standards to.
Not happy with this company who cannot measure correctly.
Mr Reid

9. juli 2026
Uopfordret anmeldelse
Buttercup Farm-logo

Besvarelse fra Buttercup Farm

Hello David
We have emailed you to ask you to measure your gazebo as we believe you have ordered the wrong size curtains. Please do reply with the measurements so that we can assist you finding the correct product for your gazebo. We can confirm that you received the correct curtains that you ordered.
All the best.
Katie

Bedømt til 1 ud af 5 stjerner

I ordered a pair of teak garden chairs…

I ordered a pair of teak garden chairs on a 3 to 5 day delivery. These were sent via Evri. Unsurprisingly evri lost them. I reported this to Buttercups sales team and was promised they would look into this. Two week and multiple emails later,no chairs,no refund, no proper communication. I'm now faced with having to report this company to trading standards and the possibility of legal action. I would not recommend ordering though this company as they seem to be woefully incompetent in dealing with customers complaints and responding in a timely manner.

21. juli 2026
Uopfordret anmeldelse
Buttercup Farm-logo

Besvarelse fra Buttercup Farm

Hello Ricky
We had to wait for Evri to confirm if the order was lost and as soon as they did we sent you a replacement order.
We are sorry that this delayed your delivery, unfortunately, couriers sometimes encounter issues, but we trust all is now resolved and yuo are enjoying your new chairs in the sunshine.
All the best.
Katie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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