Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my co... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mark arrived after letting me know he was on his way. Serviced the boiler in a clean and tidy way and didn't spend time trying to sell a new boiler. Our current boiler is 10 years old but was told it... Se mere
Virksomheden har svaret
Openfix engineer attended my rental property in Derby for gas safety checks a couple of weeks ago. Up to now they have not issued me with a gas safety certificate and not even able to tell me if the s... Se mere
So far so good! After being with British Gas for boiler cover for years, a ridiculously high renewal price meant shopping around. Very happy with annual service: comms, service and engineer. Recommend... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Kontaktoplysninger
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, Storbritannien
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Openfix leaving me at risk of not having valid gas safety certificate
Openfix engineer attended my rental property in Derby for gas safety checks a couple of weeks ago. Up to now they have not issued me with a gas safety certificate and not even able to tell me if the safety checks passed. My current certificate has only a week to expire which they are aware of. I have chased them twice on the phone. They don't seem to understand that it is a legal requirement for a landlord to have valid gas safety certificate at all times. I am very worried now. In the past I have used British gas and 24/7 Home Rescue and they always send me the safety certificate on the day of the inspection. I never had to chase or worry. This is very poor service from openfix, enough for me to not want to be with them.
Only just joined but so far so good
Only just joined but so far so good. The only thing I can comment on so far is customer service which was good. Friendly, efficient.
Very easy to set up
Very easy to set up, great price on your plans
quick response and great friendly…
quick response and great friendly service!
Brilliant service
Excellent all round service and good communication
A really great service
A really great service with a simple to follow user friendly website at a reasonable price.
Found OpenFix on a comparison website
Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my concerns about the gas boiler service date was sorted. Was told that if I did take out the cover to call back and the date for the service could be changed.
It was very easy to set everything up on line. Later the same day I called back to set the annual service date to suit me (not the one recommended on line), was really surprised to hear the operative say 'it was me you spoke to earlier, lets sort this service date out for you'.
Hopefully my high first impression lasts for years to come.
Excellent Customer Service.All Staff is…
Excellent Customer Service.All Staff is professional and respectful . Always support and solve problems quickly. Recommends others to join Openfix for better service.
Quick and efficient
Organised safety certificate quickly and efficiently thank you collette
Good customer service
Good communication when a repair claim is made and an easy to navigate website.The best utility insurance company we have ever used and at reasonable monthly premiums compared with the bigger companies.Recommended.
Engineer called ahead,came on time was…
Engineer called ahead,came on time was professional and tidied after him
Simple good value and responsive
Simple good value and responsive
Good value for the price and cover
Easy to see prices at a glance and see…
Easy to see prices at a glance and see what different prices include.
The fact that the engineer who did the…
The fact that the engineer who did the service and identified the problem was the same one who fixed the problem was good he was very polite and did the job quickly
It appears to be an efficient organisation
So far it appears to be an efficient operation but just taken a Landlords complete contract out.
We have cancelled this so why are you…
We have cancelled this so why are you emailing us
I am a landlord and using Openfix is…
I am a landlord and using Openfix is brilliant they are quick and responsive when there are faults.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
