Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Se mere
Virksomheden har svaret
Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Se mere
Virksomheden har svaret
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Se mere
Virksomheden har svaret
Re:Francesca who Business Support Specialist Currys Business, 6th Floor, Merck House, Poole, Dorset, BH15 1TW. Francesca has provided me and my Company with a great service this saving muc... Se mere
Virksomheden har svaret
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jesse provided a really good service, prompt replies. pleasent experince. Well done, keep it up.

Besvarelse fra Currys Business
Amazing customer service, freidnly and helpful. Got my issue sorted out fast for a laptop that didnt meet standards, a speacial thanks for that fast replies from a lovely Enya-Jade, the Support Specialist :) thanks

Besvarelse fra Currys Business
Everything was exchanged and rectified in a professional timely manner thank you

Besvarelse fra Currys Business
Friendly attitude. Consciousness. Agents good at follow up. Would have been 5 stars except with some problems with a refund.

Besvarelse fra Currys Business
I ordered a laptop which was urgently needed for work. However, shortly after ordering I needed to change the delivery address. I therefore telephoned Currys Business and spoke with Francesca who was friendly, professional and promptly dealt with my request. In addition, she also updated my email address and ensured that everything was now showing on my business account as I requested. Francesca then emailed me the DPD tracking reference and kept me up to date via email until my laptop was duly delivered the following morning.
Thank you Francesca for providing excellent service!

Besvarelse fra Currys Business
Paid for install and recycle of old washing machine as I have a bad back and can no longer do these jobs easily any more. Machine arrived and was told it was delivery only. Installed it myself with great difficulty. Still waiting for refund of delivery. No mention of any further compensation for the inconvenience. Won’t use curry’s again.

Besvarelse fra Currys Business
Umar understood what I needed and researched his options and gave me several laptops to choose from. We narrowed down the field and ended up with a well speced unit at a reasonable price. Well done him for his patience and processes.

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Thanks for your help Jesse in resolving my issue accessing the account! Frustrating issue but you were very patient and helpful throughout - thank you

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Customer Service very polite and helpful
Full of information and knowledge of any items I was interested in

Besvarelse fra Currys Business
I needed to replace an undercounter fridge as our existing one decided to pack up after 30 years.My wife an l went into the warrington store was met by a lady called Jo who was extremely helpful so we decided to replace the fridge and a matching freezer.

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Fantastic support delivered by Lacy (Business Support Specialist) to ensure my customer had the goods on time and followed my request through in a very efficient manner

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We had an issue with a faulty washer dryer, the manufacturer didn't have the part required to fix it so we were offered a replacement. Lorna in customer services at Currys Business was awesome - she responded promptly to all our queries and ensured that the faulty one was collected and replacement delivered on the same morning. She could not have been more helpful and we were so appreciative of her help.

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Thank you, Phil, for resolving our issue so quickly.
You made the whole process practically stress-free, and the turnaround time was incredibly fast. It makes a huge difference working with someone who can identify the problem and get things sorted efficiently.
We really appreciate your help and excellent service.
Many thanks!

Besvarelse fra Currys Business
Always great service. Simon Duroe has looked after my orders for years now. He is always happy to help and even lets me know when my regular items are in stock.

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Well done, got a crazy computer - order stuck in system - order sorted in double quick time.

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Incorrect studio display sent with wrong model numbers and product descriptions online. Had to escalate but ultimately they have resolved it and it's now due for collection.
Have updated my review to be 4 stars because they have now arranged collection and offered a fair amount of goodwill, thank you.

Besvarelse fra Currys Business
We received outstanding service we received from Lacey, your Business Support Specialist
Lacey has been instrumental in assisting us with the return of a Samsung Tablet. She provided us with clear instructions and kept us updated on the collection times and the courier. Moreover, she ensured that we had all the necessary returns documentation and the collection note.
What stood out even more was her politeness and the warmth of her personality, which truly shone through in her emails. It made the process much more pleasant.

Besvarelse fra Currys Business
Customer service staff dealt with damaged delivery promptly and efficiently. Replacement arrived very quickly and the return process was simple.

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I spoke to Danielle and she was very helpful and polite, resolving my issue quickly. thanks!

Besvarelse fra Currys Business
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.