Build Greener made a dispatch error & mixed up my order with someone else's. I understand that mistakes happen, but the resolution was terrible. Build Greener put the burden on their customers by ask... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Build Greener made a dispatch error & mixed up my order with someone else's. I understand that mistakes happen, but the resolution was terrible. Build Greener put the burden on their customers by ask... Se mere
Virksomheden har svaret
We had issues on the first order, but then it was rectified the company. I initially left a 1 star review, but the company reached out and settled things for me and honoured the original order! Thanks... Se mere
Contacted Build Greener and dealt with Joe He went above and beyond from start to finish and it’s a business relationship that now set in concrete . . Great knowledge, very competitive prici... Se mere
I love this shop / company . They can support a project big or small for your house ; you can rely on them , they are excellent professionals ; shop collection or home delivery is available. They have... Se mere
Build Greener LTD are a energy efficiency supply store, aiming to grow into your one stop shop for energy and green building products!
The Old Dairy Farm, Upper Stowe, Upper Stowe, NN7 4SH, Northapton, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 55 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order was not delivered. Was advertised as delivered by 4 working days. Phoned up on the 5th day and I was informed that it’s still at the factory and was forgotten about. Did receive the item in the end. But this delayed me
Still haven’t received item after nearly a month of waiting
Great customer service
Great product knowledge
Delivered quickly
Didn't have what I wanted in stock, got refund quickly
The speed we received the samples was great, unfortunately 2 samples cost £20 and they are not suitable and are very different to the way they looked online, there's got to be a better/cheaper way to choose a colour, we now have to choose another 2 samples and another £20 !! All we want is an off-white colour but you cannot get anywhere near a true colour from the website so will have to keep guessing and ordering two at a time
good advice. willing to supply small scale project. Helpful with delivery options
The order went through really easy easy to talk to. I will be going back there again.
I love this shop / company . They can support a project big or small for your house ; you can rely on them , they are excellent professionals ; shop collection or home delivery is available. They have items no one has - I checked .
Contacted Build Greener and dealt with Joe
He went above and beyond from start to finish and it’s a business relationship that now set in concrete . .
Great knowledge, very competitive pricing and fantastic service.
Joe went out of his way a number of times and is an excellent ambassador for Build Greener.
Can not recommend more highly
Easy ordering. Product not here yet, the jury is out - so far, so good.
I have placed an order online. Ten days still waiting for my delivery to come. Not given any explanation so far. Disappointed
Service from Build Greenr was great , the ordering process , communication about the order was excellent ,However I didn't give them a 5 star because they have been let down by their delivery company
I ordered 2 paint pots ..which were wrapped up with Fragile tape all over it , but the box that was left on the doorstep was so bashed up the the 2 pots in the box were dented but luckily not damaged enough for the paint to leak out
Easy to navigate website with a fantastic range. Good value for money, regular delivery updates and delivered by friendly and very helpful driver - brilliant service all round.
Terrible experience – avoid if you value your time and money
The website promised delivery within 1–3 days – my order took 6 days with no update or notification. Items were missing from the delivery, which the driver himself confirmed in writing, yet customer service kept asking if we were sure anything was missing.
To make things worse, the order was split into 3 separate deliveries without informing us, and we were just expected to figure it out ourselves. There is no phone number to call, and responses via email take several days, making it almost impossible to resolve anything in a timely manner.
Customer service was unhelpful and dismissive throughout. Overall, a completely unreliable and frustrating experience. Would not recommend at all.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.