British Friendly Society Anmeldelser 317

They care about My health and physio

Sadly becoming increasingly incompetent - been a member for 8 years - lately the mistakes they make are grave and severe in the claims department - sent out a claim form TWICE - then this mutual admitted they had made a mistake doing so !!

I need not have worried. The person on the other end was very helpful and explained things in a simple and straightforward way.

I am not stuck owing bills for work done; I can't get Winter wood in and can't fill my oil tank.
I tried to get a partial payment for these increased bills.
I spoke to a person in the relevant Department who was bullying, sarcastic and thoroughly unpleasant - she usually is.
I don't have the relevant ID Dont have a Driving Licence, don't have a Pension letter as the office is in process of being moved to Scotland and the Council reprieved our Council Tax. I got snorts of disbelief from the awful woman in the office a thoroughly unpleasant obstructive person.

Please don't if you breathe, walk, eat just dont

Amazing experience with an amazing company, I’m a self employed electrician and 18 months ago I ruptured my acl and mcl knee ligaments whilst playing football with my son. After sending medical notes etc as expected I was instantly payed my claim entitlement week by week for the whole period even during recovery when I was able to slowly return to work.
Right through my calls, emails and all correspondence was acted on swiftly and professionally. Very pleased customer

Very friendly company, always happy to help with any concerns.

The care, attention to detail and prompt response made a potentially difficult process very smooth.

I have been with BBFS for many years. I am self-employed, the sickness cover was very beneficial.

Excellent professional service, Sharon was very helpful and friendly

I’ve given British Friendly Society 5 Stars as they were very fair when it came to paying me. It took a little longer than I expected for my first payment though.
Every person I spoke with was very kind, polite, helpful and sympathetic towards me. I would recommend them from my own experience
Thank You BFS

Want to take premiums but won't pay out, scam

Charlie helped me immensely in July 21 and now unfortunately I need help again as cannot work for a while. Highly recommend British Friendly and I cannot stress enough how important it is to have an Income Protection Policy. Have recommended to many friends that I would not be without you. Thank you

Debbie and the team at British Friendly have been excellent when dealing with my claim.
The have been supportive with my situation, which I am currently unable to carry out my business.

Was changing my life insurance and critical illness insurance and was introduced to income insurance as went through telephone interview regarding cover. Thought I explained everything ok but had accident and due to go for surgery but first call made had a grilling from advisor why I didn’t disclose an issue with my knee that’s never kept me off work and felt absolutely terrible after her call. I was appalled at her attitude towards me. I’ve worked all my life and never claimed anything and for her to speak to me like a idiot wasn’t acceptable. My wife called up and made a complaint but still no call back. Would definitely think before taking out with this company

This is the first claim i have made and it wasnt easy.

Email replies were quick from British Friendly but not helpful.

I had to go away on holiday and now unsure whether my claim will be processed in time.

The team have helped me though a very hard since 2020. They are very professional, listen to me and plan the best to help me through a very tramatic few years.
I would Highly recommend this company.

Very slow. Very poor experience for my client