I have had difficulty in obtaining house insurance for some years because I go away but Brightside took the effort to come up with a workable solution.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Advisor very good, helpful and efficient. One problem was my insurance went up by over £100 because our car was damaged when parked in a car park by another driver when we weren't even in the car. No... Se mere
Virksomheden har svaret
Great experience with Brightside. I needed unoccupied home insurance and had struggled with finding the right cover for our circumstances. I spoke to Jamie who was excellent & found me just what I nee... Se mere
Efficient and good on line communication. Uploading documents easy however whilst waiting for my NCB confirmation from my previous insurance company received too many emails reminding me to upload t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Brightside is starting to change the face of insurance in the UK through products like Brightside car insurance. We have great people, unrivalled insurance expertise and innovative technology – and we’re backed by the biggest names in insurance. We really are a great choice for your insurance.
Kontaktoplysninger
BS35 4BL, Bristol
- 0333 414 9085
- brightsideinsurance.co.uk
4,3
Fremragende
14 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady that helped me was very helpful
23. november 2024
Besvarelse fra Brightside Insurance
Hi Tracy
Thanks for taking the time to leave us a 5 star review. We're pleased to hear our colleague was able to help you with all your queries. Thanks for insuring with Brightside.
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Hi Mr McKenzie
Thanks for taking the time to leave us a 5 star review. We're pleased to hear you found the process easy. Thanks for insuring with Brightside.
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Hi Tommy
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the premium and the cover provided. Thanks for your positive feedback.
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Hi Andrew
Thanks for taking the time to leave us your review. We're sorry to hear you're disappointed in the service and I would like to sincerely apologise for any inconvenience caused, this is certainly not the experience we wanted you to have with us. If you would like us to look into your concerns further, please get in touch via our live chat team.
Kind regards
Leanne
Fast and easy to use website.
Fast and simple to obtain quote and arrange insurance cover.
21. november 2024
Besvarelse fra Brightside Insurance
Hi Phillip
Thanks for taking the time to leave us a 5 star review. We're pleased to hear you're happy with the service provided. Thanks for insuring with us.
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Hi Jason
Thanks for taking the time to leave us a 5 star review. We're pleased to hear we was able to quote you a competitive premium. Thanks for your positive feedback.
Kind regards
Leanne
Your people are very helpful and…
Your people are very helpful and explained everything fully ,I got what I asked for would recommend you to my friends great service thanks
24. november 2024
Besvarelse fra Brightside Insurance
Hi Charles
Thanks for taking the time to leave us a 5 star review. We're pleased to hear you're happy with the service provided. Thanks for insuring with us.
Kind regards
Leanne
Chat line Leanne was very helpful and…
Chat line Leanne was very helpful and patient
28. november 2024
Uopfordret anmeldelse
Besvarelse fra Brightside Insurance
Hello
Thank you for your 5 star review. It's lovely to hear Leanne was able to help you with everything you needed. Thank you for insuring with us.
Kind Regards
Sian
Quote for Car Insurance
When I called the gentleman at the other end of the phone was very helpful happy with my quotes.
20. november 2024
Besvarelse fra Brightside Insurance
Hello
Thank you for taking the time to share your experience with us. We're so pleased to hear your happy with the service provided by one of our team. Thank you for insuring with us.
Kind Regards
Sian
Chat
The man I spoke to today was so helpful answered all my questions really happy with the service
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Brightside Insurance
Hi Terence
Thank you for your 5 star review. It's is great to hear of how our colleague was able to help you with everything you needed.
Thank you
Sian
Besvarelse fra Brightside Insurance
Hi Gary
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for insuring with Brightside Insurance.
Kind regards
Leanne
Did online and was easy to do.
19. november 2024
Besvarelse fra Brightside Insurance
Hi Evelyn
Thanks for taking the time to leave us your review! We're pleased to hear you found the process on our website easy to complete. Thanks for your positive review.
Kind regards
Leanne
Had helpful phone call to set up new…
Had helpful phone call to set up new policy and was happy with price quoted
26. november 2024
Besvarelse fra Brightside Insurance
Hi Elfyn
Thanks for taking the time to leave us your review! We're pleased to hear you're happy with the service provided and the quote offered quote competitive Thanks for your positive feedback.
Kind regards
Leanne
So friendly keep up the good work..
19. november 2024
Besvarelse fra Brightside Insurance
Hi Vernon
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your kinds words.
Kind regards
Leanne
Great price for Quote obtained on line
Great price for Quote obtained on line. A bit of difficulty when trying to pay but might have been my Internet. Left it for a day and all went well next time.
25. november 2024
Besvarelse fra Brightside Insurance
Hi Martin
Thanks for taking the time to leave us your review. We're pleased to hear we was able to quote you a competitive premium and you was able to make the payment. Thanks for your positive feedback.
Kind regards
Leanne
Emma at Brightside was very helpful at…
Emma at Brightside was very helpful at a stressful time. Much appreciated.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Brightside Insurance
Hi Tony
Thanks for taking the time to leave us a 5 star review! We're pleased to hear Emma was able to help you out as a stressful time. Thanks for your positive feedback.
Kind regards
Leanne
Easy to get a quote and simple and easy…
Easy to get a quote and simple and easy to set up
25. november 2024
Besvarelse fra Brightside Insurance
Hi Tracey
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process simple and easy to set up. Thanks for insuring with Brightside Insurance!
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Good morning
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process easy. Thanks for your positive feedback.
Kind regards
Leanne
Besvarelse fra Brightside Insurance
Hi Ian
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process straight forward. Thanks for insuring with Brightside!
Kind regards
Leanne
Phoned Brightside as looking to change…
Phoned Brightside as looking to change my vehicle after only being insured with them for around 5 wks 6wks, was quoted £64 and some odd pence to swap insurance to a lower group vehicle and an older car by 2 years. When I asked why was I being charged for this as the new car is older and is worth less, they advised that there's a £35 admin, insurers were charging just over £19 and said the other was other charges but wouldn't specify what. Then I asked how much I would get back if I cancel the policy and they advised that I would loose 55% of what I'd paid. Think its absolutely disgusting for this company to charge nearly £65 to change vehicle which is 2 years older, lower insurance group and worth less. When I asked why, they just advised that these are the charges, and said that there was nothing they could do. I advised that I would not renew with them next year, the response was 'thats your choice'. In my experience with other insurers, if the insurance group is lowered and the car is older, then a discount is applied and you get a refund. Not just admin charges and charges from the insurer and why couldn't they explain what the extra £10 was for !!!
I'm so glad I opted out of auto renewal....
Never ever experienced such a bad service. It's all about what they can get out of you.
29.11.24
Not sure you're response is transparent tbh.... yes there are always admin charges but, like I said, lower group insurance, older car and the vehicle is worth less, which should therefore absorb any additional charges. But brightside obviously add charges and abit more and absorb nothing. Other than that, I have nothing to say.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Brightside Insurance
Hi Katie
We’re sorry to hear your unhappy with the additional premium quoted for changing your vehicle. When you complete a quote with us, our terms of business are provided to you which explains what our administration fees are for when you make a mid-term change and the fees if you cancel mid-term. We make the change, and a price is quoted to us by your insurer who have their own risk appetite based on the rating factors and price the policies accordingly, we are not privy to this information.
Kind Regards
Sian
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.