bottlebuzz.com Anmeldelser 140

Placed and order for 6 bottles of Blanton’s bourbon. The total for my order was over $1500 and I received 1 of 6 bottles.

They refuse to send out the remaining items and their customer service is two guys who whisper and are very hard to understand.

I have no other choice than to contact my credit card company and let them know to refund my money.

DO NOT USE THIS COMPANY!

DO NOT purchase from Bottle Buzz!!! These guys are crooks and are unethical. I ordered 4 bottles of Blanton's Straight From The Barrel on December 7 for Christmas presents. I received an email on December 16 saying my order of 4 BOTTLES was out for delivery. The delivery that was made contained only 1 bottle of Blanton's, not 4. I immediately called the Customer Service number asking to get the other 3 bottles shipped out immediately, to which I was told to take a picture of what was delivered and email it to them... to which I did. I received an email back saying someone would get in touch with me within 48 hours. Today, 72 hours later I still had not heard anything from them, so I called... again. I was told to wait another 24 hours and someone would contact me with resolution. NOT HAPPY, NOT IMPRESSED! STAY AWAY FROM BOTTLE BUZZ!!! There are reputable online liquor distributors out there... this is NOT one!

Wide array of bottles. Reasonable shipping.

Easy to order excellent packaging

Fast delivery with secure, protective packaging for the contents. I have been unable to find this specific brand available anywhere else so being able to order multiple bottles was perfect.

Awesome packaging to protect the product!!!

This is second order…great value and prompt shipping

It came so well packaged very happy looking forward to drinking it I would definitely order again in other drinks as well very well priced I will refer them to other people In the near future, thank you again for outstanding service

Worst customer service. I would stay clear away from these guys. They have an issue where if the shipping address and cardholders address aren't the same, it defaults to the cardholder address. I noticed right away and warned them asking for help (cancel the order, fix the address, etc.) Instead they waited a few days to say:

"We are completed the order and it is about to be shipped in next two days"

Not addressing the issue at all they sent the bottle to the wrong address. After 10 days of emails, i finally got a response

"The order had been shiped and the tracking number"

(these are copied and pasted by the way, word for word atrocious responses)

I decided to place a charge-back on my card because I got 0 response on how to start a return, and then they hit me with.

" Hi eliajah (not my name)

Not against you or making it wrong .

You have ordered the same and before you gave the shipping the address the label was created is the problem so we tried to change the same but could not is the problem"

??? - i'd stay well clear of these guys, god forbid they screw something up and you can never have someone communicate to you properly about getting reimbursed.

I like how you pack the packages no damage at all.

Quick and accurate delivery no issues

This is the second time I have ordered this bundle - Happy Birthday to me!
Consistent, reliable and reasonable.

Best pack job compared to others I've had delivered.

Great condition! Love this site and no issues at all receiving shipments.

I placed an order 5 days ago, clicked expedited shipping and it's still not even dispatched. However when I looked at the invoice its now saying ground shipping. Nobody can tell me when it will get dispatched and I needed it to arrive by Monday or Tuesday at the latest - it's Wednesday and not even dispatched yet! Customer services is what seems like a foreign call center and couldn't help - seriously bad. Pretty poor! Hopefully it gets to the end user.

All perfect from order to delivery!

Got any discount codes for me?

Randy V.

First time customer...
Easy site to navigate...
Good prices...
Smart packaging.
Suggestion: notify customer in purchase confirmation when billing is from d/b/a not BottleBuzz.
Thumbs up!

The item was sent directly to my house without a signature required. It was wrapped so that the product arrived in perfect condition. I will definitely be placing future orders and telling all my friends!