bottlebuzz.com Anmeldelser 140

Communication was great, delivery timely and product well packaged to insure against damage.

Didn't get what I ordered. Won't respond. Spent a bunch of money on a bottle of Blantons in an engraved wooden box for my father's 60th Birthday. I got a bottle in saran wrap in a cardboard box with a card that didn't even have the full message on it! Literally the card has two sentences and it cuts off in the middle of the third sentence. They never answer for the phone. Have sat on hold for hours. Don't expect ANY customer service and be prepared to get screwed. Never ordering from them again. Will definitely be doing a charge back on this thing.

If I could give this company a 0, I would! I ordered a bottle of Blanton's Bourbon for my son for Christmas. This was the only thing he asked for. It arrived damaged. The bottle was leaking. The packaging was wet and smelled of bourbon. I had paid extra to insure the delivery. I called the company and was told they would not do anything because this was considered "minor" damage. I was shocked. Would you give your child a leaking bottle of bourbon? What if there is glass in the bourbon?!! I initiated a dispute with my credit company and got a pretty timely response from Bottle Buzz. They offered me a discount on the bottle I had or a replacement. I opted for replacement and asked if they would be sending packing for me to return the leaking bottle. Since that time, I have followed up with the company repeatedly and I keep getting the runaround. It is now mid March! I believe they are just trying to wear me down. If I had the time, I would be on the phone EVERY day with them. DO NOT DO BUSINESS WITH THIS COMPANY!

The shopping, price, and ease of purchase was great. The shipping, however, left a lot to be desired. I placed my order in plenty of time to be received, but the shipper delayed the order for several days. Thanks Fedex.

My order was processed and shipped quickly. Bottles arrived double wrapped and ready to drink! Will order from them again!

Ordering from BottleBuzz was a very smooth process. Shipping was easy and the bottle was very well protected inside the box. Overall a very good experience.

I haven’t had a chance to open the bottle yet (saving for a special occasion), but I can give a review for Bottle Buzz’s service. First the price after sales and discounts, and adding insurance and shipping worked out to about $45 over retail on a bottle that is extremely hard/ near impossible to get. When factoring in the pour price at most bars this made getting a bottle of Blanton’s SFTB a steal even at over MSRP. Second the shipping time (total of 14 days from order to receiving) was on par with Seelbach’s. When it did ship it only took 2 days to get here, but that was due to it coming from the Wear Coast. I noticed it was imported back in to the US so the longer shipping time may have been simply due to that. Finally the packaging was excellent. I was very impressed with how they went to great lengths to secure the bottle. It’s beautiful and I am very excited to now experience the straight from the barrel taste Col. Blanton would spoil special guests with. I highly recommend Bottle Buzz and will use them again in the future.

I ordered a bottle of bourbon January 21st 2025 it is now March the 11th 2025 I have not received my bourbon that I ordered or my refund of $80.56 these people are not to be trusted I advise you not to order

service and amount you have instock make you a cut above the rest.

I wasn’t all that confident about placing an order online to buy liquor. I was interested in trying it though because a product was available I can’t purchase where I live. It wasn’t long before I was feeling much better about things. I placed an order online on a Sunday evening and received my delivery in less than a week. Everything was very well packed and arrived in perfect condition. Even with shipping and insurance the product was fairly priced. I am now confident enough about this that I will be placing more orders in the future.

Sent to my son for his birthday. He likes the Weller's!

Dodgy company. Do not buy from them. Purchased product 31st January. Still not delivered. Company will respond to email saying it is escalated and allow 48h but nothing comes of it. Will be submitting credit card refund request.

I was treated the same as Teri McDonald on same order. Luckily i used PayPal so will get a refund. Bottle buzz also called me and said they would fulfill the order if i removed the chargeback i opened with PayPal.

I ordered 2 bottles of Weller bourbon in January I have not received, called several times long on hold times I could not ever understand the person on the end other than they said are looking into it. Last call I asked for refund they said they can’t process a refund but will look into it on the back end. Do not use this company

Placed order 2-7. Have sent numerous emails as to order status. Receive automated message but no confirmation of shipping. Called and held for 10 min to get a person who could not be understood. They said order would ship that afternoon 2-21. NO CONFIRMATION YET. WILL NEVRR ORDER AGAIN FROM THIS COMPANY.

Been two weeks and the bottle hasn’t even shipped

$275 bottle arrived smashed. I submitted photos and requested a refund or replacement and, as I have seen on other reviews, they say “they are looking into it on the backend.” It has been a month since my request. Do not use!!

Update: it has now been six weeks and still nothing. DO NOT USE!

Ordered 4 bottles of Wellers and never received them. Sent emails to the company asking for an update and a tracking number. The responses i received back stated they were looking into it but they will not supply a tracking number and will not issue me a refund which is suspicious. I have opened a fraud case with my credit card company and have reported BottleBuzz to the Federal Trade Commission. Find another company to order from.

Placed an order for Blanton's bourbon. After three weeks of no update I emailed and they told me it would arrive on X date. They also could not give me a tracking number. X date comes and goes with the bourbon. Complete scam.

Online the pictures description is very detailed and accurate
I bought my husband his favorite bourbon it came with 2 glasses and a cigar
Packing was excellent on time
Bourbon is excellent love this site I cannot find these bourbons in any stores I love ordering it from here Excellent