The receptionist directed me to the waiting area. No customers were waiting but the two member of staff did not acknowledge me and continued their private conversation for another five minutes. The f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This was my first time visiting this opticians. I haven't had an eye-test in years, but felt that my eyesight was starting to get worse. The optician and the other staff were all really helpful, espec... Se mere
My husband went for an eye test a few days ago. We saw a fantastic team Betti Sarah and the wonderful optometrist Namrata. All were extremely welcoming, cheerful, friendly and helpful. The ex... Se mere
Virksomheden har svaret
Was looked after very well by the optician Rita Purwaha who did all the necessary checks thoroughly and explained each step clearly. She was polite and friendly and made me feel at ease on some issues... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Boots Opticians
Skrevet af virksomheden
Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Kontaktoplysninger
4,4
Fremragende
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent staff and service
I had an eye test at the Didcot store earlier this year with Osman the optician, his service was excellent. He was very thorough explaining his actions as he went and the results afterwards. He was very reassuring and positive at all times and I left feeling that it had been a very pleasant experience.
I then had cause to contact him some months later and again he was so very helpful with his actions and advice. I highly recommend this store and all its staff, Daniel on reception was also very helpful.
Thank you Osman and Daniel
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for sharing your experience. We’re delighted to hear that Osman provided such excellent, thorough, and reassuring care during your eye test at our Didcot store, taking the time to explain everything clearly throughout your appointment. It’s also wonderful to know that both Osman and Daniel continued to provide such helpful support when you contacted the store afterwards. We truly appreciate your recommendation and kind words.
Aaliyah and Usman were both patient and…
Aaliyah and Usman were both patient and informative with my elderly mother,explaining everything to her.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Aaliyah and Usman were so patient and informative with your mother, taking the time to explain everything clearly and help her feel comfortable throughout her visit. We truly appreciate your kind words.
Outstanding service
Went to Worcester Boots opticians today. Excellent service, very knowledgeable staff. Would absolutely recommend them. Massive thank you to Lorraine who went above and beyond.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team at our Worcester store provided such excellent service and that you found them knowledgeable and helpful throughout your visit. It’s especially wonderful to know that Lorraine went above and beyond to support you. We truly appreciate your recommendation and kind words.
Went for an eyesight test for floaters…
Went for an eyesight test for floaters in the eye. Was told after arrival that they do not deal with NHS patients. I wrote clearly that I must be examined under MECS, they never read it. Staff semi professional. Not up to the mark!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We are sorry to hear about your experience, particularly that you attended seeking support for floaters and expected to be seen under the MECS service, but were advised otherwise after arriving. We also regret that this led to disappointment with the level of communication and service you received. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:
Full name
Date of birth
Telephone number
The store you visited
Thank you to Alice
Thank you to Alice, Cassidy, Sam and the whole team for being so polite, helpful, kind and professional today when dealing with my elderly friend. Highly recommend, thank you
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Alice, Cassidy, Sam, and the rest of the team provided such polite, helpful, kind, and professional service while supporting your elderly friend. It’s wonderful to know they made such a positive impression. We truly appreciate your recommendation and kind words.
The people there were kind and caring.
The people there were kind and caring.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team were kind and caring throughout your visit. It’s wonderful to know that you felt well looked after and supported. We truly appreciate your kind words.
I am confidentely satisfied my…
I am confidentely satisfied my experience was Excellent . Very
co operative staff
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that you were so pleased with your experience and found the team to be cooperative, caring, and professional throughout your visit. We truly appreciate your kind words.
friendly professional very competent …
friendly professional very competent staff service great shop location and choice of frames and Zeiss lenses
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received friendly, professional, and highly competent service during your visit. It’s wonderful to know that you were pleased with the store location, the choice of frames available, and the quality of the Zeiss lenses. We truly appreciate your kind words.
Excellent customer attention and treatment
Boots Opticians Welwyn Garden City - Excellent customer attention, courtesy, and treatment by store staff and Optometrist (Abira)
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Abira and the team provided such courteous, professional, and caring service during your visit. It’s wonderful to know you were so pleased with the treatment you received. We truly appreciate your kind words.
I want back to Boots in Weston super…
I went to Boots in Weston super Mare to collect a pair of reading glasses and I was impressed by Esme help when adjusting the glasses, so that they were not too tight.
Really good!
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Esme provided such helpful service when collecting your reading glasses, taking the time to ensure they fitted comfortably. It’s wonderful to know you were so impressed with the care and attention you received. We truly appreciate your kind words.
Excellent Service In Selby
Today I visited the Selby store and was served by Adam, Sam and Rebecca. The service i received was excellent. They were kind, knowledgeable and made sure I understood everything. They helped me choose a pair of glasses which I was happy with and suited me. Thank you
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Adam, Sam, and Rebecca provided such excellent service during your visit to our Selby store. It’s wonderful to know they were kind, knowledgeable, and took the time to ensure you understood everything while helping you choose a pair of glasses that suited you and that you were happy with. We truly appreciate your kind words.
Excellent service. Super friendly and most useful
Fantastic service: kind, very helpful and friendly. My scan results were explained in detail to me, the ordering of new glasses was made easy and happened in a very pleasant atmosphere with no pressure at all. It couldn’t have been more different from the really poor service I had 2,years ago at the St. James Boots.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received such kind, helpful, and friendly service throughout your visit. It’s wonderful to know that your scan results were explained clearly, choosing and ordering your new glasses was straightforward, and that you felt no pressure at any stage. We truly appreciate your kind words and are pleased that your experience was such a positive one.
wonderful welcoming staff
the staff made me feel welcome and looked after , john, sam, paige , matthew and pammy were all professional , friendly , polite and capable. the shop was airconditioned which was very welcome on a hot day . the shop was spacious and the tests were all carried out in a timely manner. the choice of frames was good across all price ranges. the lenses were a little more expensive than some but are of higher quality and much more suited to my needs.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that John, Sam, Paige, Matthew, and Pammy provided such professional, friendly, and welcoming service throughout your visit. It’s wonderful to know that you felt well looked after, that everything ran smoothly and efficiently, and that you appreciated the comfortable store environment. We’re also pleased that the team helped you find frames and lenses that best suited your needs. We truly appreciate your kind words.
Great service
No wait time, thorough testing, friendly staff, clean surroundings, a wide variety of frames to choose from, helpful and patient staff and good advice in caring for your eyes.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that you experienced no waiting time, thorough testing, and such friendly, helpful service throughout your visit. It’s wonderful to know you appreciated the clean surroundings, wide choice of frames, and the patient advice provided to help you care for your eye health. We truly appreciate your kind words.
Staff generally okay but not particularly knowledgeable
In general, the staff dealt with me professionally. However, they could not really explain in depth the extra scans that they wanted me to pay for. It seemed like they could tell you its name and had a script for what it would do but couldn't really answer any in-depth questions. As a result, I declined these extra tests because I wasn't clear what benefit they were going to give.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We are sorry to hear that you felt the additional scans and tests were not explained clearly enough to help you make an informed decision. We understand the importance of being able to fully understand the purpose, benefits and value of any recommended service before choosing whether to proceed. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:
Full name
Date of birth
Telephone number
The store you visited
Sunglasses repair by Cameron…
Called into Boots opticians Preston Fishergate.
Hoping to get my Police sunglasses repaired.
Brilliant service repaired by Cameron fantastic job no charge.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Cameron at our Preston Fishergate store was able to repair your Police sunglasses and get them back in working order. It’s wonderful to know you received such brilliant service, especially with the repair carried out free of charge. We truly appreciate your kind words.
Excellant service
Visited my local boots optician wren retail Park as had a accident with my glasses, lense was cracked, Karen was so helpful, came out really satisfied with the outcome.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Karen was so helpful following the accident with your glasses and that you came away feeling satisfied with the outcome. It’s wonderful to know you received such supportive service at our Wren Retail Park store. We truly appreciate your kind words.
Exception care in Bedford
I attended a routine contact lens check at my local Boots Opticians office. I was seen by Debbie, who has been the same person I have seen for at least 3 years. I was having some issues with my contacts and she listened and quickly identified the issue and a solution. Debbie is kind, friendly, helpful and knowledgeable. I trust her to help with all of my contact lens care.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that Debbie provided such kind, friendly, and knowledgeable support during your contact lens check. It’s wonderful to know that she listened carefully to your concerns, quickly identified a solution, and continues to provide care that you trust. We truly appreciate your loyalty and kind words.
Very good service by a dedicated team…
Very good service by a dedicated team of professionals
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received very good service from a dedicated team of professionals. We truly appreciate your kind words.
Staff were very helpful polite
Staff were very helpful polite and profesional.
They made you feel at ease as i suffer anxity. I'm happy with the glasses and the deal I got from the company. The overall service i recived was outstanding. I recived my new glasses in 1 week fantastic. Would reccomend using Boots opticians Whitehaven.Thank you to all staff. David kelly.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boots Opticians
Thank you for your feedback, David. We’re delighted to hear that the team at our Whitehaven store were so helpful, polite, and professional, and that they helped put you at ease throughout your visit. It’s wonderful to know that you were pleased with your new glasses, the value you received, and the outstanding service provided. We’re also pleased that your glasses arrived so quickly. We truly appreciate your recommendation and kind words.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.