Emailed with a welcome back code as had not ordered a test for a while, when I went to place an order it added it accepted the code but then on next page removed the discount. It said it had already b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy and efficient, the team answered all my questions and exceeded their own projected return times. An extremely valuable service.
2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... Se mere
From ordering the sample kit to receiving the results was very efficient, together with the doctors report. Samples take Jan 8th and results received Jan 10th My only negative point is that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No issues from booking to results
Smooth booking, quick turnaround and very kind and friendly customer service and nurse.
Terrible service
Terrible service. Still waiting for results from investigation I had done 2nd of July despite getting an email that it will be out by the 10th. Have asked for a refund because they are clueless when the result will actually be ready. What is the point going private if you still end up with this long delay, no result and clueless customer service. Mistake on my part not checking out the reviews here before using the service.
Good service
The website was easy to use. The nurse who visited my home to take the bloods arrived on time and was very efficient. I upgraded the postage to guarantee next day delivery. The blood was taken on a Tuesday and the results arrived on Saturday with doctor's comments which were helpful and easy to understand. The test results provided reassurance and l would use this company again.
Excellent service
Excellent service. On time, courteous and very pleasant representative and results retruned very promptly as promised.
Haven’t received experience!!!!
I’d like to know where my
Results with Doctors comments are?
How can I review
Your service when you haven’t submitted the results? Makes zero sense.
The onboarding was more complicated and…
The onboarding was more complicated and stressful than it needed to be due to not having a telephone number and a person to ask simple questions. The Chat was less than satisfactory. One set of kit had to be ordered twice.
The Super Drug experience was very good.
All round great!
The home visit nurse was lovely, got the vein first time.
Only waited a couple of days for the results and had Doctors comments too, which was free to receive.
Love this company!
So important to test yourself before your poorly to keep track of your health to get a guide of what’s off before it gets worse.
Happy Patient!
Seemed efficient although I have yet to…
Seemed efficient although I have yet to receive my results....
Easy to order
Easy to order
Quick turn around
Clear instructions
Would definitely recommend
Disgraceful service chased and chased…
Disgraceful service chased and chased for the result still not had it but had an e mail saying the hospital missed the tsh part of the test ! It was a thyroid test! And has offered me £25 when it it was over £300 for the test … complete rip off do not use and still waiting 6 weeks later!
The blood draw at home saved me time…
The blood draw at home saved me time and the results were fast and look useful, in the areas where I had concerns. Many thanks.
Easy to purchase and navigate web page
Easy to purchase and navigate web page. Asy to book a Superdrug phlebotomist appointment. Swift, professional service.
Thyroid function
Excellent service.
Asked for a blood test but my GP wouldn't allow it .. ordered the test I needed from Blue horizon ,had the results back promptly. Which confirmed my gut instinct and now I have been given the correct medication from my GP. Will definitely be using again
Many thanks.
It was a good experience
It was a good experience. I really didn't like taking my own blood. That didn't go that well. It was hard to get enough blood and had to prick my finger 3 different times. I'm not sure if there is an easier way to doing that? But the rest of it was efficient and I like getting the Dr's comments on my blood work up.
No use of phone and other changes.
The new ordering system was not very helpful and the chat feature was not as useful as being able to talk on the phone and took a long time to get an answer to any query.
The size of the print used for the results was very thin and small compared to the rest of the downloaded information, which was easy to read.
Seems everything has to be done using email no phone anymore.
Highly recommend!
Highly recommend!! A superb service - everything was seamless from receiving the kit with all of the instructions, to the return process and the results were back within 3 days (and that includes the weekend) will definitely use them in the future
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