Biscuit Pet Care Anmeldelser 2.230

I’ve used this app for around a year, at first thought it was brilliant. Kept up motivation for hitting goals and getting out and walking my dog in the rain etc. great way to track flea and worming. I recommended it to everyone.
However its recent change and down grade in the free option is rather annoying. Obviously I’m not going to stop walking my dog, but I’m considering not bothering with the tracking of walks through the app. Yes I could get biscuits plus for free if I changed insurance providers but why should I have to. Or pay £3 a month for a service that was free not long ago.
In general thought it was great but not so keen on the recent changes.

If I could give it 0 stars I would. I've been a loyal member since this app first came about and now you've changed the app and reduced the biscuits to 5 biscuits per day. Considering most of your good rewards are 1000 biscuits plus its a joke. It's so out of touch in a cost of living crisis to do this. I'd understand if members got additional points to the normal 25 and you kept the 25 biscuits for non members. Disgraceful will not be using this app anymore, so disappointed.

This app was really good, but now only getting 5 biscuits, it's really not worth bothering about. Definitely not paying to get something which was free before.

Barking mad! Used to be such a good app that used to benefit the regular users. Now it’s unfortunately charging a minimum of £3.99 for just 1 dog, it’s no longer worth the effort for 5 biscuits a day! Even paying the premium doesn’t work out cost effective. It was fun while it lasted guys but I don’t see it changing back!

Had the app for a year and all seemed good. Suddenly this week my points have been reduced to only 20% and now I get adverts that are video clips you can't avoid.
To avoid the ads and get the usual points you now have to pay them £4 a month!

I, the same as quite a few people on here recommended this app to other dog walkers...but no more. I have just sent an email to customer service to ask what had happened to the biscuits not believing that it could be a corporate decision! I will be using my vouchers and then deleting the app...just not worth the hassle any more...so sad!

Not worth it anymore since they introduced the subscription model where you have to pay to earn the same amount of ‘biscuits’ as you previously would have gotten for free each day after a walk. I’ll be surprised if people continue using it after this…

Used to be such a great app, earning 25 points a day and being able to convert them into vouchers was amazing, but now they have decided to start charging for 25 biscuits and you only get 5 for free which does not make the app worth it at all in my opinion. Also, the constant adds that appear now on the free version is pathetic. I will be cashing in my points and deleting the app because it is just not worth it at all anymore.

The new app subscription is terrible. I have two dogs and can only get points for the walks I do and not my partner as it is (we share the walking and you can't share the dogs across people in the household).

Getting occasional vouchers was fun and made getting the app out before walks worthwhile. But with the new free rate there is no point. With the paid option it doesn't make any sense. I'll just pay for the things I used vouchers for.

The introduction of a £3.99 monthly fee to receive the same benefits that were previously free is barking!!
Time to cash in and uninstall the Biscuit App.

Used to be such a good dog walking app,I used to get a £10 asda voucher maybe every 5 or 6 weeks with 2 dogs but now its going to cost £7.99 per month so I'm basically paying for my own voucher
Why not carry on giving 25 biscuits per dog on the free one, but give other incentives for those who want to pay per month

Used the points left in the account and deleted the account/app, it’s just a data mining and advertising app at this point unless you pay for it (and essentially pay for the vouchers). It was great, we would earn enough biscuits (points) for a £10 voucher roughly every 4-5 weeks with two dogs. To earn at the same rate now it would cost the same in subscription fees (£3.99 per dog), or to earn without paying would take 5x the time. It’s understandable for the developers/owners to want to generate more income but a sudden update to make it take 5x as long to earn the equivalent reward and be pushed adverts seems excessive. The new biscuits plus model is essentially buying your own vouchers and having an app without adverts to track dog walks unless you have specific insurance.

I've had the app for over a year and it used to be a great way of earning biscuits to convert to high street vouchers. I used to get 25 biscuits per day whilst walking my dogs but now they have changed it so you now have to pay £3.99 per dog per month for the same benefits or they have a free subscription but you can only earn 5 biscuits per day and you get bombarded with adverts! In my option it's now no longer worth the hassle so I shall be deleting the app once I've cashed out my last voucher.

245 walks to earn a ten pound Amazon voucher, ridiculous. Reinstate the 25 biscuits per walk for free or risk loosing all your customers. The app was good when free but I’m not paying to walk my dog for such a measly reward.

RIP BISCUT APP- NO LONGER WORTH THE PHONE BATTERY POWER!

What a shame!
Used to be a great little app, earning "biscuits" (tokens) for dog walks (essentially allowing the company to GPS track your walks and gather data-which I don't mind)
Used to get 25 "Biscuits" per walk, per day and a 50 Biscuit bonus at the end of the week. Get enough Biscuits and these were traded in for "Vouchers" for various retailers. Vouchers used to be around 800 Biscuits, but sadly increased 50% to around 1600, until i imagine the company received angry feedback from their customers and lowered them to around 1200. The company has now sold themselves out, making the free subscription not worth the bother. Customer on a not paid membership earn just 5 Biscuits a day, meaning it would take 240 days just to get a £10 retailer voucher! To gain what we used to get for free, you now have to pay a monthly subscription! Once I have used up my points I will be deleting my app as its not worth be using my phone battery power on!

Yes I totally agree with all the current complaints. I absolutely loved this app to record walks with my dog and save biscuit points, but the recent changes have made this pointless with no incentives—5 biscuits a day !! Ridiculous! It was bad enough when they removed the bonus 25 points after 3 consecutive walks, but this change has spoiled any value in this for me ... its such a shame the company has gotten greedy, and the advertising is so wearisome!

The developers have got too greedy. I understand that everybody wants to make money these days but at what cost? Is it seriously worth losing an awful lot of loyal customers
if it had been cheaper each month I’m sure a lot of people would have grumbled but paid it
If somebody has two dogs that is £8 a month, you are better off putting £8 in an envelope each month instead and spending it on whatever you want instead of the inflated voucher points.
Too many adverts on free one and the app still isnt working correctly , failing to record walks or distance some days

As so many have mentioned, the changes are beyond ridiculous. The ads after every activity and only 5 biscuits a day. It’d take 230 days to collect enough points for a voucher. Paid service doesn’t give enough incentive to consider paying for either as after a year your overall discount would amount to £20 a year. It’s not worth the effort. I get changes might be needed to make the app financially viable, but that’s where the ads come in. Paid subscription could have offered more to incentivise customers to upgrade, but reducing the free points to the point that one can claim one £10 voucher a year offers no value at all. I have some points accumulated so might use the app until I’ve got enough to get a voucher back but won’t be bothering after that.

Sold themselves out. Been using for years, but now only 5 points for a walk. will take me 230 walks for a coffee voucher! Got above themselves with a glitchy app too unreliable. Can't turn off ad preferences in settings, it auto turns them back on, which must be illegal! Will be deleting and making sure my data is deleted too. Feel this app cannot be trusted anymore, a money grabbing dodgy feel to it. Bad move will be the end of it. Shame

Been using the app for about 4 months. It kept the dog walks interesting and a small incentive of gift vouchers made it worthwhile.
Along comes Biscuit plus with 5 times the the biscuits for £3.99 per month. What it means in reality is 5 times less biscuits if you don’t pay!
Now, really not worth the effort, I’m out!