Better Bed Company Anmeldelser 

I had to contact customer service as I needed a delivery address change– the response was incredibly prompt and helpful. Lee solved my problem in seconds and the experience was seamless.

Very helpful and kept us informed . Arrived really quickly

Nice mattress, arrived slightly late but the seller replied to me quickly when i enquired and the matress was delivered

They were courteous and patient

Better Bed Company are both competitive in price and quality.

The Ottoman Bed I ordered was exactly what I was looking for and at least a third of the price of other retailers.

The delivery was within a week, the items were well packaged, and the drivers were both courteous and friendly, having telephoned me in advance of their eta.

Excellent all round.

Thank you,
Steven G

Excellent service. Kept in touch from order to delivery. Will definitely order from you again when we next need a bed or mattress
Thankyou.
Your delivery men were v good as well.

I placed an order for my new home but then the date changed for the move in date. Lee from the better bed company was super efficient and delayed the delivery date for me so it coincided with the new move in date. Top notch service and I am really pleased with the mattress I bought. If you get the chance give these guys a go definitely worth it :)

Ordered a bed and mattress, very pleased, bed delivered as arranged. Lovely, nice quality, good price. I highly recommend this company. I had a slight hiccup with the delivery company, but Lee at Better Beds got it sorted for me.

Great experience!
Focusing on Customers

Highly recommend!! Didn't have the bed I originally wanted. However Lee contacted me and said there was one similar and sent me a link to look at it. Helped with a couple of queries too and very fast delivery!! Thankyou lee and team

Ordered a double bed, wrong item sent that wasn’t as described or in the photo of the item I ordered. After much arguing with Lee and insisting to keep, they agreed to collect- then they went silent with my money and the item collected leaving my son without a bed for weeks. Chased and chased- Had to get PayPal involved in the end to reverse the charge. Absolute crooks

Bed is perfect , colour match and quality 10/10

Great service, sorted out a delivery address error straight away for us, highly recommend!

I was not able to return an item despite it being new and unused. The websites return policy is ambiguous at best and I received an informal response saying the item would 'have to go in the skip'. There was no effort to try and resolve the issue despite the website claiming they 'pride themselves on service' and 'want you to be happy with your purchase'. I am now out nearly £500 for an item that I cannot use. Really disappointed with this company and would not recommend.

Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday with absolutely great service from the delivery men who carried the heavy boxes upstairs. Lee also suggested viewing a YouTube video when building the bed as well using the instructions, saying any issues to give him a call. Thursday morning I called Lee to say how impressed I was. I would certainly buy from Better Beds again. Stuart

i'll write a review when i get it delivered

I ordered a super king size bed and had a call the next day to say that it was out of stock until the end of January. I was given the option to cancel the order if I wanted but I decided to wait as it wasn’t urgent. I then got offered discount by another company and upon contacting Better Beds they matched it immediately. Excellent service

Mattress arrived today great service thanks, however it would have been 5 stars but we had no notification that is was being delivered today so I had just got in when it arrived one man in a white van, so quite fortunate. Everything fine anyway.

Had not heard of this company before, I found they had the best price for a Kaydian Walkworth bed that I was looking at.
The same bed was almost 50% more expensive at bigger name retailers.

I checked them out for reviews and all seemed good, so I placed my order late on 30th December.
Got a call the following morning to agree a delivery date.
The day before delivery I got some messages from the delivery company, but noticed a minor discrepancy in the info, so called Better Bed Company.
All sorted within minutes by Lee (good name that), and full tracking available from the delivery company the following day.
Delivery was yesterday, had chance to assemble the bed today and all is good.

Ordering from a company you've never heard of is often a hesitant experience, but sometimes you've got to follow your instincts, and I'm pleased I did.