I wanted a quilt cover in a particular design that was sold by the company however you could only buy the duvet cover and pillowcases according to the website even though the quilt cover featured in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lee at Better Beds Company directly got involved in making the mattress I specifically wanted arrive in a tight time frame. Really great service and I was grateful to the extra effort.
Virksomheden har svaret
Sean? On phone was really helpful but do think the delivery conditions are a little confusing. I thought my mattress would be delivered to room but as a rolled one it would not be. Thankfully the deli... Se mere
Virksomheden har svaret
Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.
Kontaktoplysninger
1 The Old School House, WA6 6PH, Frodsham, Storbritannien
- 08000 987 949
- customercare@betterbedcompany.uk
- betterbedcompany.co.uk
4,3
Fremragende
504 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service and quality product
Wanted to purchase the correct bed and after having a chat with Lee I made my mind up that I would definitely purchase from here. Lee was happy to answer any questions I had.
Delivery was really quick too and the bed is amazing quality! To top it up he even called me when I was struggling to assemble the last parts! That’s amazing customer care
Thank you Lee for the fantastic experience you have provided I will definitely purchase from you again!! Highly recommended
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Better Bed Company
Hi Shabnam, we are happy you liked the service and that Lee was helpful for you.
We are also pleased you liked your new bed.
We hope to see you soon.
Thanks Better Bed Company
Really great experience buying from…better bed company
Really great experience buying from this company. I ordered 2 rugs and one was delayed. I was called within 24 hours of ordering to explain this. Really helpful staff.
11. november 2025
Besvarelse fra Better Bed Company
Hi Jennifer, we appreciate your kind words.
If you need anything now or in the future don’t hesitate to ask.
We hope to see you soon.
Thanks Better Bed Company
Good value
Lovely mattress..had one previously and so easy to choose another. Very pleased
1. december 2025
Besvarelse fra Better Bed Company
Hi Jan, we are happy you like your mattress.
If you need anything now or in the future, please let us know.
We hope to see you soon.
Thanks, Better Bed Company
Not dependable.
The process we experienced did not match what was conveyed to us via phone when we called to ask how to arrange purchase and deliver to accommodate a specific range of dates. The delivery is now projected over a week later than expected even after being purchased and fully paid on 12th of November...nearly 3 weeks to process. Very difficult to confirm anything.
29. november 2025
Besvarelse fra Better Bed Company
Hi Amy, apologies about this the bed is due in Monday the 1st December, I have you in the diary and eye on your order. I’ll contact you then to get you booked in for the delivery. Sorry about the delay on your bed. Thanks Better Bed Company
Excellent customer service
Excellent customer service. Speedy delivery. Mattress well packaged. Delivery team super efficient and friendly.
17. november 2025
Besvarelse fra Better Bed Company
Hi Sarah, thanks for the kind words. We're pleased you're happy with the mattress, and the delivery and customer service were excellent for you.
We hope to see you soon. Thanks, Better Bed Company
Non delivery of bed
A particular bed, having been listed as in stock and being prepared for shipment, now won't be delivered until who knows when. For various reasons it needs to be delivered to my daughter, who got the phone call. It would have been nice to get an email with some sort of firm information.
11. november 2025
Besvarelse fra Better Bed Company
Hi Klara, sorry for the delay on this. The bed is due in on the 20th Dec, just expect a text then to get you booked in. We do struggle at the moment to keep on top of the site, and I think every company does online. We do our best in the future to do better.
Thanks, Better Bed Company
Wow what good service
Wow what good service!
Delivery speedy, mattress of a good standard. You really could not ask for more. My old man suffering from the old mattress, so very pleased to have found Better Bed!!
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Better Bed Company
Hi Anne, thanks for your pleasant words.
We are pleased help you and your partner out with a new mattress.
We hope to see you soon.
Thanks Better Bed Company
This is the second time I bought…
This is the second time I bought mattress from this shop and I won’t go anywhere else. The mattress arrived on the next day and the whole thing experience was great.
3. november 2025
Besvarelse fra Better Bed Company
Hi Agata, thank you for your kind words. We are glad we can provide you with good service and that you like the mattresses.
We will see you again soon.
Thanks, Better Bed Company
I ordered the bedframe as the website…
I ordered the bedframe as the website led me to believe it would be 2 to 7 days. I ordered 6 days ago and still waiting for a text to confirm delivery date.
I e-mailed last week and the reply said I'd get one early this week. Tmrw is Wed so by my understanding that is mid week.
3. november 2025
Besvarelse fra Better Bed Company
Hi Sammy, apologies for this and the delay on your bed frame.
We hope to do better next time.
The bed should be with you in the next day or so.
Any problems let us know at customercare@betterbedcompany.co.uk
Thanks Better Bed Company
Besvarelse fra Better Bed Company
Hi Mr And Mrs V Bond, we're pleased you liked the quality and service on the bed.
If you need anything, please let us know.
We hope to see you soon.
Thanks Better Bed Company
Great quality product and service
Even though the product wasn't in stock, we were kept informed and updated as soon as it was with prompt delivery.
Great quality product and service.
11. september 2025
Besvarelse fra Better Bed Company
Hi, we’re pleased you were happy with the service.
If you need anything now or in the future, please let us know.
We hope to see you soon!
Thanks Better Bed Company
Awful Service. False advertising.
Ordered a bed before the 1pm cut off for next day delivery as advertised. Received a phone call the next day to tell me it was out of stock and will not be available until December. Had the audacity to then try and sell me other 'similar' beds. Timewasters - so be careful not to believe what they are advertising!
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Better Bed Company
Hi, we apologise for this. We try and keep an eye on stock levels at the moment this is really difficult.
We will try and improve on this in the future.
Thanks, Better Bed Company
Excellent customer service
Easy to order on line. Customer service was very good and helpful, kept up to date and offered alternative product when out of stock. Would use this company again.
7. oktober 2025
Besvarelse fra Better Bed Company
Hi Maggie, we're pleased you liked the service from us.
If you need anything now or in the future, please let us know.
Thanks, Better Bed Company
Ottoman Bed
Great customer service from Better Bed Company.
Very happy with our new Katrina Vogue Ottoman bed.
Delivery company were good and arrived when they said they would.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Better Bed Company
Hi Deborah, we're happy you're pleased with your new ottoman bed.
We also hope to see you soon.
Thanks, Better Bed Company
Besvarelse fra Better Bed Company
Hi Steven, we appreciate your kind words.
If you need anything now or in the future, please let us know.
Thanks Better Bed Company
Besvarelse fra Better Bed Company
Hi Danny, we’re happy you liked the service and product.
If you need anything now or in the future, please let us know.
We hope to see you soon.
Thanks Better Bed Company.
Quality product and great service
Great service from Lee who helped arrange delivery on a specific day when I was available to receive the bed. The bed itself is good quality and was easy to assemble.
10. september 2025
Besvarelse fra Better Bed Company
Hi James, we're happy Lee provided a good service for you. We are also pleased you like your new bed.
If you need anything now or in the future, please let us know.
We hope to see you soon.
Thanks, Better Bed Company
Besvarelse fra Better Bed Company
Hi LB, we appreciate your kind words. We're pleased you found your mattress comfortable, and the value for money was good for you.
If you need anything now or in the future, just let us know.
We hope to see you soon.
Thanks Better Bed Company
Great service
Quick, friendly service. Arrived well and to delivery scheduled. Would use again.
7. august 2025
Besvarelse fra Better Bed Company
Hi Steven, we’re pleased you’re happy with the service you received.
If there is anything we can assist you with now or in the future, please let us know.
We hope to see you soon.
Thanks Better Bed Company
Great service
We needed a new bed frame quickly. We found one we liked on the website. Lee was very responsive and we had it in our home in a few days, it is great quality and we love it.
We would recommend with no hesitation.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Better Bed Company
Hi David, we are pleased you liked your new bed frame and that the service was good for you.
If you need anything now or in the future, please let us know.
We hope to see you next time you need a bed or mattress.
Thanks Better Bed Company
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.