Aubin & Wills Anmeldelser 

100
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Popped in to Aubin at John Lewis Glasgow and was not really sure what I needed and came away with a proper capsule wardrobe, all put together around my budget. Lesley Ann was brilliant, showed me ev... Se mere

Bedømt til 5 ud af 5 stjerner

E' stata un'esperienza fantastica sia per la particolarità del negozio di Londra sia perché ho potuto apprezzare la grandissima qualità dell'abbigliamento AUBIN, in particolare la camicia di lino, pre... Se mere

Bedømt til 5 ud af 5 stjerner

Great service from start to finish. No issues purchasing an Oxford button down shirt on the site. Emails kept me informed of the order being received, shipped and out for delivery. Package arrived wel... Se mere

Bedømt til 4 ud af 5 stjerner

I bought a linen shirt in late May 2026. Although I've worn it a lot because it's been very comfortable in the hot weather, I did take care of the shirt as per the care instructions that came with it... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Herretøjsbutik

Skrevet af virksomheden

Aubin is a celebration of Britishness, authenticity and longevity. By creating better, we encourage intelligent choices around sustainability, promoting a message of quality above quantity. We’re challenging the addiction to discount and throwaway fashion. The latest season, fads and fashions don’t interest us. We’re driven by quality, personal style and independent thinking. “ABOVE ALL ELSE, WE BELIEVE THAT BETTER IS GREATER THAN MORE”


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

100 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(100)

82 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fabulous as always …

Great fit and always first class delivery
Highly recommend

12. august 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Thank you for your review
kind regards
Matt Hornsby
Head of Customer Experience

Bedømt til 5 ud af 5 stjerner

Crest experience

From the moment I placed my order, I had a great experience. Purchase was quick and smooth, and delivery was impressively fast. I also really appreciated the constant delivery updates clear notifications that kept me in the loop so I always knew exactly when to expect it.

When it finally arrived, it was in great condition and looked fantastic. The beanie came in really thoughtful, secure packaging, which made the whole experience feel premium from start to finish. Most importantly, the product quality matched the hype: it’s a high-quality item that feels well-made and thoughtfully finished. Overall, everything from ordering to arrival was handled brilliantly.

14. august 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Thank you so much for the fantastic review! We’re delighted to hear you had such a smooth experience from ordering through to delivery, and that the updates and packaging added to the experience. Most importantly, we’re thrilled you’re happy with the quality of your beanie. We really appreciate your support and hope you enjoy wearing it

Matt Hornsby
Head of Customer Experience

Bedømt til 4 ud af 5 stjerner

Great customer service 😉

Great customer service 😉.
One happy customer & loving the colour of my Witham stretch chino.

15. august 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Hi Adrian, we’re really glad we could help resolve this for you. Thank you for your patience and understanding throughout

Matt Hornsby
Head of Customer Experience

Bedømt til 5 ud af 5 stjerner

It was the service that warranted the 5…

It was the service that warranted the 5 stars, the clothes are excellent but the service stands out as you normally need to go to the US for amazing service. Staff was exceptional clothing great quality.

10. august 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Thanks for the great review. We’re really pleased to hear you’re happy with the quality of the clothing and that our team provided such a positive experience. We really appreciate your support and feedback.

Kind regards
Matt Hornsby
Head of Customer Experience

Bedømt til 1 ud af 5 stjerner

Poor customer service experience.

Poor customer service experience.
I ordered a £180 jacket with the website stating if order placed Sunday will be processed Monday and delivered within 5 days , just before my holiday.
However, when i chased them, they advised order will be processed 3 days later due to “high number of orders” - no apology.
i was concerned about an expensive jacket arriving whilst im away and asked if they could do next day delivery as its their fault why its delayed. The response had no apology for delay and asking me for an additional £5.99 for priority delivery. I thought it was a customer focussed company but obviously not.
I won’t order again from Aubin

11. august 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Thank you for taking the time to leave your feedback. I’m sorry to hear that you were left disappointed by your experience with us, particularly when you had ordered the jacket ahead of a holiday and were understandably hoping to have it in time.

I’ve reviewed your order and can see that it was placed on our free delivery service and, importantly, was still within the processing timeframe advised at the time of purchase. We do also make customers aware that processing can take a little longer during our sale periods due to increased order volumes.

I do, however, appreciate that knowing you were going away would have made the timing particularly important to you. I can understand why you were disappointed when the option presented to you was an additional cost.

More importantly, I’m concerned to hear that you felt the communication from our team lacked understanding of your situation. Regardless of the delivery service selected, we want our customers to feel listened to and well looked after.

I’m going to look into the correspondence and handling of your order personally with the team, and I’ll be contacting you directly by email to follow this up.

Kind regards,
Matt Hornsby
Head of Customer Experience

Bedømt til 5 ud af 5 stjerner

Quality & Fit

I find ever seasons clothing has plenty of choice and colours available.

The fit and quality is always consistent and wash well without shrinking or losing shape.

This my No1 go to brand for the last few years.

10. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shorts weren’t true to size have 3…

Shorts weren’t true to size have 3 other pairs exactly the same and fit fine. Tried to exchange for a larger size out of stock so I was charged £3.95 for re stocking . One of the previous pairs I have and still wear have faulty hem which I contacted the manufacturer about to no avail . Love these shorts but won’t be using Aubin again as I believe I’ve had very poor service.

6. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had such a fantastic experience with Lesley Ann in John Lewis Glasgow

I had such a fantastic experience with Lesley-Ann at the Glasgow John Lewis Aubin concession.

From the moment we started chatting, it was obvious we shared the same appreciation for Aubin's style, exceptional quality and the values behind the brand. It was just great to connect with someone who genuinely loves what they do and can speak so knowledgeably and passionately about the brand and collection.

Lesley-Ann made the whole experience feel relaxed and personal. There was never any pressure to buy, just honest conversations and enthusiasm for helping me find the right pieces. That kind of service is becoming increasingly rare, and it made in-store shopping a real pleasure.

Aubin is a fantastic brand, but having someone like Lesley-Ann representing it makes the experience even better. She's a real credit to both Aubin and John Lewis Glasgow. I'd say I'll be back but I've already been in 3 times in one week!

27. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Terrific shirt

Terrific shirt - looks great and good quality. Lovely staff in store. Even for someone who doesn’t love shopping this was an enjoyable experience.

30. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great in-store suiting experience

I usually buy online as I can’t be bothered with the faff of in-store but after I found out the most of my suit trousers no longer fit me (perks of getting older), I went to the Soho store to get a new suit from Aubin the the experience was fantastic. Super helpful advice around style and fit and the offer alterations so could get the arms and trouser length tweaked so make it even better. Really enjoyed the candour of the guys there with special mentions to Costa and Brad. I’ll be back for more suits to replace my old ones later this year.

22. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My first visit to the Aubin store in…

My first visit to the Aubin store in Soho, I have only ordered on-line previously. That will now change, the service from Brad was outstanding. Great advice on putting together a wedding outfit and going the extra mile to ensure alterations were carried out same day. Amazing. I left with a large bag of quality Aubin items!
Clothing and service to match. First class.I'll be back.

23. juli 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Hi,

Thank you for your wonderful feedback. I'm delighted to hear Brad made your first visit to our Soho store such a great experience, and that he was able to help you find the perfect wedding outfit.

I'll be sure to pass your kind words on to Brad and the team. We look forward to welcoming you back soon.

Kind regards,

Matt
Head of Customer Experience

Bedømt til 5 ud af 5 stjerner

An overall great in shop experience

An overall great in shop experience, with helpfull stuff leading to a purchase and a good feeling inside.

22. juli 2026
Uopfordret anmeldelse
Aubin & Wills-logo

Besvarelse fra Aubin & Wills

Thank you for your kind feedback. I'm really pleased to hear you had such a positive experience in store and that our team helped you find what you were looking for.

I'll be sure to share your comments with the team—they'll really appreciate them. We look forward to welcoming you back soon.

Kind regards,

Matt Hornsby
Head of Customer Experience

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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